Job summary
The Division of QEH Medicine encompasses all acute medical services for both inpatient and outpatients.
The Division is complex and comprises a variety of different staff groups including nursing, medical, scientific and clerical.
The delivery of the Division's Service Plan is dependent on the ability to balance new and existing national priorities within the Trust's corporate and operational requirements.
In line with the Trusts Service Plan the Division of QEH Medicine provides nursing and medical care for all acute medical patients.
Establishes and maintains the highest standards of care delivery. Provides a working and training environment that allows all staff to perform their duties to the best of their ability.
The post holder will provide and coordinate admission/discharge information for multidisciplinary teams across the Trust.
7-day working for Discharge Team is under development within the Trust and the post holder will be required to work at weekends on a roster basis.
Main duties of the job
The post holder will have to actively manage a personal caseload of wards and coordinate Simple/complex discharges from Acute.
Ensure that all relevant paperwork is completed by the appropriate persons to ensure an efficient and timely discharge (e.g., Discharge passport, OOB referral, homeless referral).
Daily records of ECIST coding and pathways.
Act as Trust experts in discharge planning, assisting and supporting the MDT to drive and co-ordinate discharges, ensuring effective, timely intervention from all disciplines.
Monitor performance associated with discharge, identifying gaps in service provision that may have a detrimental effect on length of stay, delayed transfers of care or patient experience.
Attend daily whiteboard meetings and MDT meetings to ensure accurate EDDs & the medically fit status of all patients are recorded.
To actively monitor care pathways and lead discharge arrangements for all patients on designated wards.
Liaise with patients and relatives on admission and discuss expectations, discharge dates and plans.
To ensure the most appropriate option to meet the patient's needs has been identified and recommended by the MDT ward.
7-day working for Discharge Team is under development and the post holder may be required to work altered working shift patterns and at weekends on a roster basis.
Escalate any delays in discharge to the Discharge Lead.
To liaise with residential/nursing homes providing regular updates to ensure positive relationship building.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
To organise and co-ordinate family/best interest meetings including sourcing of suitable venue, time and arrange with MDT.
Communication, both written and verbal, with all members of the multidisciplinary team is key to the success of this role.
Work with multi-agency representatives to reduce length of stay, numbers of super-stranded patients and delayed transfers of care, to achieve performance targets related to discharge.
Follow up any outstanding requests that are causing a delay with the discharge process for the patient.
Job description
Job responsibilities
To organise and co-ordinate family/best interest meetings including sourcing of suitable venue, time and arrange with MDT.
Communication, both written and verbal, with all members of the multidisciplinary team is key to the success of this role.
Work with multi-agency representatives to reduce length of stay, numbers of super-stranded patients and delayed transfers of care, to achieve performance targets related to discharge.
Follow up any outstanding requests that are causing a delay with the discharge process for the patient.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent significant experience in an NHS acute setting.
- Professional Clinical qualification or equivalent experience in case management in primary, Secondary or social care.
Desirable
- Previous experience as a Discharge Advisor
- Leadership course mentor L3
Experience
Essential
- Recent experience of working in an acute NHS care setting
- Significant experience of working with multi agencies both internal and external to NHS Trusts
- Significant experience of working with professionals from other disciplines
- Significant experience of working with the general public.
- Professional development clinical supervision
Skills, Knowledge and Ability
Essential
- Ability to work unsupervised using own initiative using evidence and experience to inform safe decision making.
- Good written and verbal communication skills: ability to communicate complex and sensitive information with patients and carers, where there may be barriers to understanding.
- Knowledge and understanding of "Discharge Planning process and pathway".
- Understanding of Intermediate care and continuing care.
- Ability to provide clear, concise and objective reports and feedback to colleagues and other professionals, both verbally and in writing.
- Ability to support the provision of a high standard of evidence-based care that is responsive to the needs of patients and carers, assessing risk and considering a range of options
- Flexible approach to work and ability
- To priorities and co-ordinate activities with other professionals
- Ability to work proactively and independently manage own workload without direct supervision and be accountable for their own professional actions.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent significant experience in an NHS acute setting.
- Professional Clinical qualification or equivalent experience in case management in primary, Secondary or social care.
Desirable
- Previous experience as a Discharge Advisor
- Leadership course mentor L3
Experience
Essential
- Recent experience of working in an acute NHS care setting
- Significant experience of working with multi agencies both internal and external to NHS Trusts
- Significant experience of working with professionals from other disciplines
- Significant experience of working with the general public.
- Professional development clinical supervision
Skills, Knowledge and Ability
Essential
- Ability to work unsupervised using own initiative using evidence and experience to inform safe decision making.
- Good written and verbal communication skills: ability to communicate complex and sensitive information with patients and carers, where there may be barriers to understanding.
- Knowledge and understanding of "Discharge Planning process and pathway".
- Understanding of Intermediate care and continuing care.
- Ability to provide clear, concise and objective reports and feedback to colleagues and other professionals, both verbally and in writing.
- Ability to support the provision of a high standard of evidence-based care that is responsive to the needs of patients and carers, assessing risk and considering a range of options
- Flexible approach to work and ability
- To priorities and co-ordinate activities with other professionals
- Ability to work proactively and independently manage own workload without direct supervision and be accountable for their own professional actions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
