Lewisham and Greenwich NHS Trust

Emergency Department Technical Assistant

The closing date is 22 May 2025

Job summary

As a member of the Emergency department Team, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust.

Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff.

You will be an experienced Health Care Assistant and be able to use your Phlebotomy skills this is a specialist clinical support workers who take blood samples from patients, be able to insert an intravenous (IV) cannula and be able toexplain the procedure to patients reassuring patients if they are nervous or distressed.

Main duties of the job

Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals' needs, respecting personal dignity and beliefs.

Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times.

Effective communication is maintained within care team and between othercare teams, patients, relatives and visitors

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum plus HCA

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

197-HF6792

Job locations

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

Job description

Job responsibilities

Key Result Areas & Performance

Clinical

Management of Patient Care

Supports RN in assessment of patient

Performs clinical baseline observations

Orientates patient and relatives to the department environment

Follows plan of care, reports any changesin the patients condition

Contributes with suggestions and ideas for action

Reports results of any intervention

Records and documents episodes of care in accordance with guidelines

Performs ECG recordings.

Phlebotomy and Cannulation Skills

Liaises with other departments and members of the multidisciplinary team asdirected by the nurse in charge.

Legal and Ethical Practices

Follows local policies and procedures e.g. fire, manual handling, violence andaggression and infection control

Adheres to principles of good practice

Demonstrates respect of patients 'privacy and dignity

Is aware of own responsibilities to respect and maintain patient confidentialitye.g. use of privacy button when dealing with telephone enquiries

Works within boundaries of knowledge and training

Safely handles and cares for the patients property.

Job description

Job responsibilities

Key Result Areas & Performance

Clinical

Management of Patient Care

Supports RN in assessment of patient

Performs clinical baseline observations

Orientates patient and relatives to the department environment

Follows plan of care, reports any changesin the patients condition

Contributes with suggestions and ideas for action

Reports results of any intervention

Records and documents episodes of care in accordance with guidelines

Performs ECG recordings.

Phlebotomy and Cannulation Skills

Liaises with other departments and members of the multidisciplinary team asdirected by the nurse in charge.

Legal and Ethical Practices

Follows local policies and procedures e.g. fire, manual handling, violence andaggression and infection control

Adheres to principles of good practice

Demonstrates respect of patients 'privacy and dignity

Is aware of own responsibilities to respect and maintain patient confidentialitye.g. use of privacy button when dealing with telephone enquiries

Works within boundaries of knowledge and training

Safely handles and cares for the patients property.

Person Specification

Qualifications and Training

Essential

Literacy and numeracy to secondary school standard or above
NVQ Level 3 in Health Care or equivalent experience
Phlebotomy Skills
IV Cannulation

Experience

Essential

Minimum 1 year working in an acute hospital setting
IT Literate with clear communication and documentation skills

Desirable

Experience of working in an Emergency Department

Knowledge

Essential

Be able to carry out ECG recordings.

Person Specification

Qualifications and Training

Essential

Literacy and numeracy to secondary school standard or above
NVQ Level 3 in Health Care or equivalent experience
Phlebotomy Skills
IV Cannulation

Experience

Essential

Minimum 1 year working in an acute hospital setting
IT Literate with clear communication and documentation skills

Desirable

Experience of working in an Emergency Department

Knowledge

Essential

Be able to carry out ECG recordings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)