Job summary
Incorporating digital processes into healthcare is key to modernizing and standardizing our processes and pathways. The development of our electronic patient record (EPR) is a vital enabler of clinically-led change.We now plan to expand our team of doctors who will be able to offer a medical professional perspective on this, and to ensure that all sites and divisions of Lewisham and Greenwich NHS Trust (LGNT) are represented. With strong divisional leadership, we can expect better adoption of new EPR systems, increased efficiency, and increased integration between hospital and community services.
We are now appointing Divisional Medical Digital Leads (Divisional Medical Information Officers) for each key clinical division within Lewisham and Greenwich NHS Trust: Lewisham Medicine and Community, QE Medicine, Surgery and Anaesthetics, Women and Sexual Health, Children's, and Allied Clinical Services. These leads will ensure that the Trust's new EPR system(s) are tailored to the needs of each division, drive clinical engagement, and support the integration of hospital and community care workflows. These doctors will be drawn from the existing ranks of the medical workforce (consultant, SAS and staff grade).
Main duties of the job
Lead EPR system selection and customization: Ensure the new EPR system(s) meet the clinical requirements of each division, working closely with IT and procurement teams to select the most suitable system.
o Champion clinical engagement and change management: Drive clinical involvement in the development and implementation of the new EPR system(s), ensuring buy-in across all staff levels.
o Facilitate the integration of hospital and community care workflows: Ensure that the new EPR system(s) facilitate smooth transitions between hospital-based and community-based care, minimizing disruption to patient services.
o Monitor data quality and clinical outcomes: Oversee data entry processes and promote the use of the EPR system to drive improvements in patient outcomes through better data-driven decision-making.
o Provide ongoing support and training: Ensure clinical staff are adequately trained and supported during the transition to the new EPR system(s).
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Serving as a liaison between clinical staff, divisional leadership, digital clinical leadership team and CCIO for all aspects of work related to clinical workflows and change during implementation and stabilisation.
Working with CCIO, fellow IOs and subject matter experts (SMEs) to ensure work is focused, prioritised and consistent across the organisation, in addition to working with admin leads to ensure work is collaborative across professional roles. An IO may also be an SME and/or superuser where appropriate
Work with fellow IOs to represent LGT and the wider healthcare footprint of SEL to achieve the benefits of a single healthcare record. This includes delivering
- Standardised care according to best practice.
- Unified and seamless patient journeys
- Effective information sharing
Working with Site Medical Directors, Divisional Directors and Site Directors of Nursing to ensure Divisional priorities are understood and to participate in the prioritisation process
Leading key areas for the programme as outlined above, drawing on their own experience, that of their colleagues and from other sites and presenting back to the EPR programme leads. Areas may include
o Identified barriers to success
o Implementing order sets
o Existing paper documentation and scanning
o Data Quality readiness
o Drawing tools
Where appropriate training has been completed, assisting in system build in order to help address areas needing further support or development, in conjunction with analyst teams.
Escalating concerns or risks to the local programme team in conjunction with the CCIO. Supporting and promoting the safe and effective use of the EPR to clinicians and administrators in their respective areas
Planning for, reviewing and helping deliver training for medical staff, in conjunction with the training team.
Be a strong and visible advocate for digital working as a tool to support safer clinical care.
Job description
Job responsibilities
Serving as a liaison between clinical staff, divisional leadership, digital clinical leadership team and CCIO for all aspects of work related to clinical workflows and change during implementation and stabilisation.
Working with CCIO, fellow IOs and subject matter experts (SMEs) to ensure work is focused, prioritised and consistent across the organisation, in addition to working with admin leads to ensure work is collaborative across professional roles. An IO may also be an SME and/or superuser where appropriate
Work with fellow IOs to represent LGT and the wider healthcare footprint of SEL to achieve the benefits of a single healthcare record. This includes delivering
- Standardised care according to best practice.
- Unified and seamless patient journeys
- Effective information sharing
Working with Site Medical Directors, Divisional Directors and Site Directors of Nursing to ensure Divisional priorities are understood and to participate in the prioritisation process
Leading key areas for the programme as outlined above, drawing on their own experience, that of their colleagues and from other sites and presenting back to the EPR programme leads. Areas may include
o Identified barriers to success
o Implementing order sets
o Existing paper documentation and scanning
o Data Quality readiness
o Drawing tools
Where appropriate training has been completed, assisting in system build in order to help address areas needing further support or development, in conjunction with analyst teams.
Escalating concerns or risks to the local programme team in conjunction with the CCIO. Supporting and promoting the safe and effective use of the EPR to clinicians and administrators in their respective areas
Planning for, reviewing and helping deliver training for medical staff, in conjunction with the training team.
Be a strong and visible advocate for digital working as a tool to support safer clinical care.
Person Specification
Education, qualifications & special training
Essential
- oFull Professional Registration GMC
- oCommitment to training in digital leadership skills as required for this role, eg Apprenticeship (eg Leadership or AI), Clinical Safety Officer Training
Desirable
- oManagement and/or leadership qualification
- oCurrently enrolled in apprenticeship eg Leadership with Digital Module
KNOWLEDGE & EXPERIENCE
Essential
- oKnowledge of quality improvement methodologies in a clinical setting.
- oUnderstanding of the requirements of an information culture and emerging technologies
- oHigh level influencing skills: able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes.
- oAbility to provide a strategic overview of the development of information systems to support high quality care and organisational effectiveness.
Desirable
- oTrack record of delivering large scale change
- oProven ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi- professional environment
APTITUDE & ABILITIES
Essential
- oAbility to cope with difficult interpersonal situations, competing demands and tight timescales.
- oStrong analytical skills and strategic thinking.
- oAble to engage effectively in dialogue with individuals at all levels
- oExcellent communication skills: ableto express concepts in an accessible way, both verbally and in writing and in a multi-professional environment
- oAble to create / shape innovative strategic vision and plans for the best possible long- term benefit of patients, the organisation and health and care system
Desirable
- oEvidence of influencing colleagues to deliver targets and changes in working practices, whilst maintaining effective working relationships
- oHigh level presentation skills: able to confidently present information publicly using a variety of media in different settings in both a 1:1 setting and to large gatherings of clinical professionals (conferences and workshops etc.).
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- oA strong advocate for transformational change through technical innovation
- oInspirational and brings a fresh perspective
- oPersonal credibility with the ability to quickly gain the confidence of others, including clinicians, managers, staff and patients
Person Specification
Education, qualifications & special training
Essential
- oFull Professional Registration GMC
- oCommitment to training in digital leadership skills as required for this role, eg Apprenticeship (eg Leadership or AI), Clinical Safety Officer Training
Desirable
- oManagement and/or leadership qualification
- oCurrently enrolled in apprenticeship eg Leadership with Digital Module
KNOWLEDGE & EXPERIENCE
Essential
- oKnowledge of quality improvement methodologies in a clinical setting.
- oUnderstanding of the requirements of an information culture and emerging technologies
- oHigh level influencing skills: able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes.
- oAbility to provide a strategic overview of the development of information systems to support high quality care and organisational effectiveness.
Desirable
- oTrack record of delivering large scale change
- oProven ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi- professional environment
APTITUDE & ABILITIES
Essential
- oAbility to cope with difficult interpersonal situations, competing demands and tight timescales.
- oStrong analytical skills and strategic thinking.
- oAble to engage effectively in dialogue with individuals at all levels
- oExcellent communication skills: ableto express concepts in an accessible way, both verbally and in writing and in a multi-professional environment
- oAble to create / shape innovative strategic vision and plans for the best possible long- term benefit of patients, the organisation and health and care system
Desirable
- oEvidence of influencing colleagues to deliver targets and changes in working practices, whilst maintaining effective working relationships
- oHigh level presentation skills: able to confidently present information publicly using a variety of media in different settings in both a 1:1 setting and to large gatherings of clinical professionals (conferences and workshops etc.).
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- oA strong advocate for transformational change through technical innovation
- oInspirational and brings a fresh perspective
- oPersonal credibility with the ability to quickly gain the confidence of others, including clinicians, managers, staff and patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
