Lewisham and Greenwich NHS Trust

Patient Safety Team Administrator

The closing date is 21 May 2025

Job summary

The Patient Safety Administrator role is to provide comprehensive administrative support to the Patient Safety Team and will be accountable to the Patient Safety Lead.

To use the Ulysses Incident Reporting System (Part of the overarching Ulysses Risk Management System) to provide support to the Patient Safety Teams review and analysis of incident reports and identification of immediate concerns.

To plan and organise meetings, diaries and team activities.

To order products and services that enable effective and efficient use of departmental resources.

To be responsible for preparation of meeting papers and where required take meeting notes and or minutes.

The post holder is expected to always maintain complete confidentiality and to represent the team in an efficient and courteous manner.

The role will include various work streams and ad-hoc tasks to be undertaken.

Main duties of the job

Key Result Areas & Performance:

The post holder will work as part of the Patient Safety Team, reporting to the Patient Safety Lead and will perform the following functions:

  • Meetings
  • To work with the Patient Safety Team to arrange meetings.
  • Helping with admin tasks around agenda setting for key meetings
  • Organisation of papers to be sent / received.
  • Sending calendar or electronic invites.
  • Calendar management.
  • Distribution list management.
  • Organisation of venues (if appropriate).
  • Liaise with the attendees as needed.
  • Minute / note taking and writing up of these.
  • To carry out other administrative duties needed.

Ulysses Incident System:

  • To assist the Patient Safety Team with incident management using the Ulysses Incident Module by following training and SOP guidance of process.
  • To identify and report any issues with the Ulysses System to the Patient Safety Lead and or the Ulysses Systems Team.

Alignment to work streams:

  • To be aligned to specific working groups / projects within the Patient Safety Team to provide administrative support.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum plus HCA

Contract

Permanent

Working pattern

Full-time

Reference number

197-HF6772

Job locations

Queen Elizabeth Hospital

Stadium Road, Woolwich

London

SE18 4QH


Job description

Job responsibilities

General:

  • To be the Patient Safety Teams contact for ordering of supplies via our Procurement system for ordering stationery and or equipment.
  • To undertake any other appropriate tasks as requested from within the Patient Safety Team and or via the senior management team.
  • To work as an effective team member, develop, maintain and contribute within networks to enhance and ensure effective working process and practice, within and beyond your immediate work area, to influence the changing and developing organisation.

Job description

Job responsibilities

General:

  • To be the Patient Safety Teams contact for ordering of supplies via our Procurement system for ordering stationery and or equipment.
  • To undertake any other appropriate tasks as requested from within the Patient Safety Team and or via the senior management team.
  • To work as an effective team member, develop, maintain and contribute within networks to enhance and ensure effective working process and practice, within and beyond your immediate work area, to influence the changing and developing organisation.

Person Specification

Knowledge and Skills

Essential

  • Excellent English (written and verbal skills).
  • Excellent liaison, negotiation skills
  • Ability to analyse problems and identify solutions.
  • Experience of using Microsoft Word, PowerPoint, Outlook, MS Teams and Excel

Desirable

  • General knowledge of Patient Safety and Improvement work.

Experience

Essential

  • Experience of working within the NHS or an acute healthcare environment
  • Significant administrative experience
  • Experience of working with all levels of staff

Desirable

  • Experience in a Patient Safety department or Governance team.
  • Experience of providing support and information to others.

Qualifications

Essential

  • GCSE (or equivalent) at grade C (or equivalent) or above in English NVQ level 4 or equivalent experience and knowledge

Desirable

  • A computer package qualification (e.g. Microsoft Office suite or equivalent).
Person Specification

Knowledge and Skills

Essential

  • Excellent English (written and verbal skills).
  • Excellent liaison, negotiation skills
  • Ability to analyse problems and identify solutions.
  • Experience of using Microsoft Word, PowerPoint, Outlook, MS Teams and Excel

Desirable

  • General knowledge of Patient Safety and Improvement work.

Experience

Essential

  • Experience of working within the NHS or an acute healthcare environment
  • Significant administrative experience
  • Experience of working with all levels of staff

Desirable

  • Experience in a Patient Safety department or Governance team.
  • Experience of providing support and information to others.

Qualifications

Essential

  • GCSE (or equivalent) at grade C (or equivalent) or above in English NVQ level 4 or equivalent experience and knowledge

Desirable

  • A computer package qualification (e.g. Microsoft Office suite or equivalent).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road, Woolwich

London

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road, Woolwich

London

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Patient Safety Lead

Jason Challis

jason.Challis@nhs.net

02088366500

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum plus HCA

Contract

Permanent

Working pattern

Full-time

Reference number

197-HF6772

Job locations

Queen Elizabeth Hospital

Stadium Road, Woolwich

London

SE18 4QH


Supporting documents

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