Job summary
This is an exciting opportunity to work in the Macmillan Brook Outpatient Unit at Queen Elizabeth Hospital.
The Macmillan Brook Outpatient unit caters for a wide range patients in for cancer services to include Upper GI, Colorectal, Urology, Prostate, Lung, breast, and Haematology .
The post Holder will work under the direct supervision of the unit manager undertaking duties in relation to direct fundamental patient care and a full range of support functions that may include clerical duties.
The post holder will deliver delegated, supervised work as assigned by the unit manageras appropriate, ensuring that there is continual feedback to the unit manger about the tasks undertaken.
The post holder will contribute to the delivery of quality patient care to meet the physical, psychological and social needs of patients maintaining privacy and dignity at all times.
PLEASE NOTE: We are unable to offer sponsorship for this post
Main duties of the job
To ensure all clinic rooms are tidy
Print out clinic lists for the day
Update the white board every morning
Print out labels for all new patients and attach to clinic notes; printreferrals for all new and 2 week wait
Height and weigh all patients and document on Icare
Obtain vital signs and record on icare
Liaise with the Haematology CNS nurse for the blood transfusion plan for weekend transfusions
Adhoc tasks to include - Urinalysis and MSU samples, ECG, specimens to the lab
Provide chaperone duties for clinicians
Support patients with toileting needs
Work as part of the multi-disciplinary team in giving an excellent standard of care to a variety of different client groups.
To support the promotion of health and prevent ill-health in staff, patients and their relatives
Attend mandatory study sessions and training associated with the maintenance of the skills and knowledge required to fulfill the role.
Participate in the staff appraisal process
Acts as a role model to other Health Care Assistants
To demonstrate a commitment to personal and professional development through performance review, clinical supervision and continuing education.
To complete mandatory training, as determined by the Trust.
To personally adhere to all Lewisham and Greenwich NHS Trust Policies and Procedures.
To be able to use unit level IT packages.
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Job Summary:
The Healthcare Assistant (HCA) / Healthcare Support Worker is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse.
.
The Healthcare Assistants / Healthcare Support Workers carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse/Midwife. To achieve this, they will:
Competently perform the necessary aspects of care for patients
Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained.
Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
Participate in personal and practice development activities to maintain standards of care
Key Result Areas & Performance:
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained nurse for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Accurately document care delivered to patients.
Policies, procedures and standards
To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
Equipment and resources
Share responsibility for key aspects of housekeeping and stock control. Demonstrating a good awareness of cost efficiency and thus contributing to the smooth running of the ward/Department.
Personal development and learning
To participate in personal career development plan to maintain skills and develop personal growth through training and education.
Job description
Job responsibilities
Job Summary:
The Healthcare Assistant (HCA) / Healthcare Support Worker is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse.
.
The Healthcare Assistants / Healthcare Support Workers carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse/Midwife. To achieve this, they will:
Competently perform the necessary aspects of care for patients
Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained.
Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
Participate in personal and practice development activities to maintain standards of care
Key Result Areas & Performance:
Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.
Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained nurse for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise.
Report observed changes in the patients physical and psychological needs.
Accurately document care delivered to patients.
Policies, procedures and standards
To maintain patient confidentiality at all times and follow information governance policies and procedures.
To participate in maintaining accurate and up-to-date records, e.g. fluid intake/output charts to ensure effective communication.
To follow Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
Equipment and resources
Share responsibility for key aspects of housekeeping and stock control. Demonstrating a good awareness of cost efficiency and thus contributing to the smooth running of the ward/Department.
Personal development and learning
To participate in personal career development plan to maintain skills and develop personal growth through training and education.
Person Specification
Qualifications and Training
Essential
- Good general education
- Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
Experience
Essential
- Experience of dealing with the general public.
- Eexperience with I-care
Desirable
- Experience of working in a health care environment.
Knowledge
Essential
- Basic excel, word and powerpoint
- Basic knowledge as an health care assistant
- Good basic hygiene skills (e.g. food handling, hand washing etc.)
- Ability to work as part of a team, as well as on own initiative.
- Manual handling of patients, using lifting aids.
- Ability to communicate clearly and effectively.
Person Specification
Qualifications and Training
Essential
- Good general education
- Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
Experience
Essential
- Experience of dealing with the general public.
- Eexperience with I-care
Desirable
- Experience of working in a health care environment.
Knowledge
Essential
- Basic excel, word and powerpoint
- Basic knowledge as an health care assistant
- Good basic hygiene skills (e.g. food handling, hand washing etc.)
- Ability to work as part of a team, as well as on own initiative.
- Manual handling of patients, using lifting aids.
- Ability to communicate clearly and effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
