Community Property Manager - Contracts

Job description

Job responsibilities

The role will be responsible for ensuring all relevant LGT community sites receive a robust, reactive and proactive, cost effective Hard and Soft Service by contractors, NHS Property services and LGT Retained Estates, by monitoring the service provided in line with agreed contracts and Service Level Agreements. This includes properties that the Trust own and where we are tenants.

The role will be responsible for drafting Service Level Agreements with 3rd party contractors and Trusts.

The postholder will work in conjunction with Trust legal advisors to negotiate, develop and agree leases with 3rd party contractors and Trusts.

The role will liaise closely with the Capital Project Managers in relation to projects undertaken in community properties to ensure effective communication with occupiers and continuation of services during any project work where possible.

The role will involve collating and maintaining the existing record drawings and effective management of Estate records on the Trusts Mi-Cad system

Responsible for ensuring Community properties receive an Estates & Facilities service provision that meets contractual, statutory and mandatory standards. Including working with the Trusts Compliance manager to ensure Community PPM / service records and Statutory documentation is kept updated and available for inspection

To liaise with the relevant contractors and LGT staff to resolve defects.

Report contractual service failures to the Head of Contracts & Performance

The postholder will provide expertise, skills, knowledge and experience in Hard and Soft Facilities services, people skills, effective communication, application of Service level Agreements.

In line with current building and health and safety regulations the postholder will be responsible for managing Estate operations in Community premises.

Responsible for managing delegated Community projects including the recruitment and management of contractors.

Supervise band 5, Community Estates Supervisor as and when required while in community sites.

Manage the performance of contractors, which may involve removal of contractors staff from site and collection of evidence to determine contracts if not undertaken in line with Trust SFIs, procedures and protocols.

The post holder will be required to frequently travel between sites.

Person Specification

Qualifications and Training

Essential

• Educated to Masters level or experience gained through extensive experience and training.
• A degree in a relevant discipline e.g. Facilities Management, Contract Management, Engineering services
• Post holder shall have relevant management qualifications with substantial experience in a premises management role
• Post holder must hold a current full driving licence.
• Demonstrates continuing professional development in relevant field

Desirable

• Certificate or Diploma in Management or relevant equivalent experience as above
• Trained to use Mi-Cad or a willingness to train.

Experience

Essential

• Developed financial and budgetary experience.
• Drafting of Service Level Agreements and Property leases.
• A background of contract management or Facilities Management.
• Demonstrates experience of development and implementation of governance and assurance policies and procedures for all aspects of the Estates & Facilities services, including 3rd party contractors.
• Post holder to demonstrate experience in undertaking audits.

Desirable

• Experience of working in the NHS.

Knowledge

Essential

• Applicant will need to demonstrate specialist knowledge of statutory and mandatory requirements
• Understanding of how to deal with complaints effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham High Street

London

SE13 6LH

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)