Job summary
We are seeking a dedicated and highly motivated Transformation Analyst to play a crucial role in the successful delivery of a patient portal at Lewisham and Greenwich NHS Trust. The Patient Portal aims to enhance patient experience, improve access to healthcare information, and facilitate seamless communication between patients and healthcare providers. The Transformation Analyst will work closely with other IT disciplines, Trust Communications, and key Trust operational leads to ensure the successful implementation of the portal and its integration into existing healthcare systems.
Main duties of the job
Key Responsibilities:
Collaborate with project stakeholders to define transformational scope, goals, and deliverables
- Develop and maintain detailed transformation plans, timelines, and resource allocation
Analyse current healthcare processes to identify areas for improvement and optimisation
Propose and implement process enhancements to streamline patient portal integration
Act as a liaison between technical teams, clinical staff, and administrative personnel
Communicate transformation updates, milestones, and expectations to all stakeholders
Ensure data accuracy, security, and compliance with relevant regulations
Support the development of and delivery of training materials for end-users, including patients and healthcare providers
Conduct thorough testing of the patient portal to identify and rectify any issues or bugs
Ensure the patient portal meets all quality and performance standards
Facilitate change management activities to ensure smooth adoption of the patient portal
Address concerns and provide guidance to staff and patients during the transition phase
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
We are seeking a dedicated and highly motivated Transformation Analyst to play a crucial role in the successful delivery of a patient portal at Lewisham and Greenwich NHS Trust. The Patient Portal aims to enhance patient experience, improve access to healthcare information, and facilitate seamless communication between patients and healthcare providers. The Transformation Analyst will work closely with other IT disciplines, Trust Communications, and key Trust operational leads to ensure the successful implementation of the portal and its integration into existing healthcare systems.
Key Responsibilities:
Collaborate with project stakeholders to define transformational scope, goals, and deliverables
- Develop and maintain detailed transformation plans, timelines, and resource allocation
Analyse current healthcare processes to identify areas for improvement and optimisation
Propose and implement process enhancements to streamline patient portal integration
Act as a liaison between technical teams, clinical staff, and administrative personnel
Communicate transformation updates, milestones, and expectations to all stakeholders
Ensure data accuracy, security, and compliance with relevant regulations
Support the development of and delivery of training materials for end-users, including patients and healthcare providers
Conduct thorough testing of the patient portal to identify and rectify any issues or bugs
Ensure the patient portal meets all quality and performance standards
Facilitate change management activities to ensure smooth adoption of the patient portal
Address concerns and provide guidance to staff and patients during the transition phase
Job description
Job responsibilities
We are seeking a dedicated and highly motivated Transformation Analyst to play a crucial role in the successful delivery of a patient portal at Lewisham and Greenwich NHS Trust. The Patient Portal aims to enhance patient experience, improve access to healthcare information, and facilitate seamless communication between patients and healthcare providers. The Transformation Analyst will work closely with other IT disciplines, Trust Communications, and key Trust operational leads to ensure the successful implementation of the portal and its integration into existing healthcare systems.
Key Responsibilities:
Collaborate with project stakeholders to define transformational scope, goals, and deliverables
- Develop and maintain detailed transformation plans, timelines, and resource allocation
Analyse current healthcare processes to identify areas for improvement and optimisation
Propose and implement process enhancements to streamline patient portal integration
Act as a liaison between technical teams, clinical staff, and administrative personnel
Communicate transformation updates, milestones, and expectations to all stakeholders
Ensure data accuracy, security, and compliance with relevant regulations
Support the development of and delivery of training materials for end-users, including patients and healthcare providers
Conduct thorough testing of the patient portal to identify and rectify any issues or bugs
Ensure the patient portal meets all quality and performance standards
Facilitate change management activities to ensure smooth adoption of the patient portal
Address concerns and provide guidance to staff and patients during the transition phase
Person Specification
Qualifications and Training
Essential
- First Degree or equivalent advanced study in Healthcare Management, Information Technology, or a related field
- Change management qualification
Desirable
- Masters degree or equivalent experience
- Project Management Qualification
Experience
Essential
- Experience in project management and transformation initiatives
- Experience planning and organising a broad range of activities, prioritising and adjusting plans as required
Desirable
- Acute and Community Health Setting Experience
- Experience of working with or delivering IT initiatives in clinical environments
SKILLS/ABILITIES
Essential
- Demonstrates up to date knowledge of NHS policies, regulations, and healthcare systems
- Understanding of Information Governance
- Substantial knowledge of clinical information systems and applications
- Proficient in project management tools
- Excellent leadership qualities
- Excellent interpersonal skills
- Ability to work on own initiative
- Ability to prioritise workload on a continuous basis
Person Specification
Qualifications and Training
Essential
- First Degree or equivalent advanced study in Healthcare Management, Information Technology, or a related field
- Change management qualification
Desirable
- Masters degree or equivalent experience
- Project Management Qualification
Experience
Essential
- Experience in project management and transformation initiatives
- Experience planning and organising a broad range of activities, prioritising and adjusting plans as required
Desirable
- Acute and Community Health Setting Experience
- Experience of working with or delivering IT initiatives in clinical environments
SKILLS/ABILITIES
Essential
- Demonstrates up to date knowledge of NHS policies, regulations, and healthcare systems
- Understanding of Information Governance
- Substantial knowledge of clinical information systems and applications
- Proficient in project management tools
- Excellent leadership qualities
- Excellent interpersonal skills
- Ability to work on own initiative
- Ability to prioritise workload on a continuous basis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
