Lewisham and Greenwich NHS Trust

Clinic administrator/ HCA

Information:

This job is now closed

Job summary

We have an exciting opportunity for a motivated person to join our team as an Health Care Assistant/ Administrator within Sexual Health/HIV at Trafalgar Clinic, Queen Elizabeth Hospital Woolwich.

This is a part time post for 34 hours per week.

Main duties of the job

Main duties of the job

This role combines both clinical and administrative responsibilities within the department. Please check the job description attached.

Detailed job description and main responsibilities include:

Reception/Administrative Duties

Chaperoning

Phlebotomy

Maintaining a safe environment

Sexual health Microscopy

Contribute to the assessment of a patient

Helping smooth running of the Department

Take on roles and responsibilities as per Service need

Support the general day to day administration of the clinic by:

  • Ensuring all clinical trolleys and clinical areas are well stocked to agreed stock levels.
  • Patient areas are kept welcoming with up to date information displayed on notice board and well stocked leaflet racks.
  • Ordering and stocking of medicine supplies according to agreed processes.
  • Helping to set up and stock the lab or slide preparation area.
  • Liaising with senior nurse and clinic coordinator to ensure stock levels in clinic are maintained.
  • Putting away stock when delivered to the area, ensuring stock rotation.
  • Order leaflets and stationery or other items as required, keep leaflet racks tidy and with up to date leaflets.
  • Reporting and recording any potential hazards and equipment repairs.
  • Process patient specimens ensuring all are labelled and packaged correctly with accurate demographic details.

About us

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

197-RF3422-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich London

SE18 4QH


Job description

Job responsibilities

The post holder will undertake delegated, supervised work and assigned duties. The post holder will be responsible for ensuring that there is continual feedback to the supervising clinician

The post holder will work as part of the multidisciplinary departmental team undertaking duties in relation to the smooth running of the clinic; ensuring the clinical area is well stocked and cleaned in line with infection control policies. Supporting clinically in patient care, outreach activities as well as a range of other support functions which will include clerical duties - for example working on reception.

The post holder will undertake the delivery of quality patient care to meet their physical, psychological and social needs maintaining privacy and dignity at all times.

A non-judgemental, accepting and open-minded attitude is an essential pre-requisite for this post. As well as the ability to work flexibly across services areas

Job description

Job responsibilities

The post holder will undertake delegated, supervised work and assigned duties. The post holder will be responsible for ensuring that there is continual feedback to the supervising clinician

The post holder will work as part of the multidisciplinary departmental team undertaking duties in relation to the smooth running of the clinic; ensuring the clinical area is well stocked and cleaned in line with infection control policies. Supporting clinically in patient care, outreach activities as well as a range of other support functions which will include clerical duties - for example working on reception.

The post holder will undertake the delivery of quality patient care to meet their physical, psychological and social needs maintaining privacy and dignity at all times.

A non-judgemental, accepting and open-minded attitude is an essential pre-requisite for this post. As well as the ability to work flexibly across services areas

Person Specification

(Education, Registration, Qualifications)

Essential

  • Good general education
  • Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
  • NVQ Level 3 or equivalent

Previous Work/Experience

Essential

  • Experience of dealing with the general public.

Desirable

  • Experience of working in a health care environment
Person Specification

(Education, Registration, Qualifications)

Essential

  • Good general education
  • Minimum GCSE in Maths/English or equivalent or NVQ Level 2 in Care or equivalent.
  • NVQ Level 3 or equivalent

Previous Work/Experience

Essential

  • Experience of dealing with the general public.

Desirable

  • Experience of working in a health care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich London

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich London

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Cassandra Jack

cassandra.jack1@nhs.net

02088366969

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata plus HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

197-RF3422-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich London

SE18 4QH


Supporting documents

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