Job summary
An exciting opportunity has arisen for a Population Health Portfolio Manager to join the Population Health Care team at Lewisham and Greenwich NHS Trust (LGT), where they will play an integral part of the Population Health & Care programme team.
Main duties of the job
- Develop and maintain collaborative relationships with a broad range of senior system stakeholders to define and implement transformation projects
- Produce and maintain programme and project plans for work requests to ensure timely delivery of agreed milestones and objectives
- Identify and manage portfolio risks, issues and dependencies to ensure successful delivery of projects and minimise disruption to the programme
- Deputise for Associate Director where appropriate, including but not restricted to stakeholder engagement, escalation meetings, working group facilitation, product demonstrations and liaison with Oracle Cerner
- Lead and engage local project and clinical working groups alongside Population Health Data Analytics workstream, ensuring all members understand their roles and responsibilities
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
Portfolio Management and Support
- Develop and maintain collaborative relationships with a broad range of senior system stakeholders at all levels including director and clinical staff, to clearly define and implement defined transformation projects which will enable the realization of clear measurable outcomes for the target Population cohort.
- Develop and maintain programme and project plans for work requests to ensure timely delivery of agreed milestones and objectives, including achievement of identified benefits and outcomes.
- Proactively identify and manage portfolio risks, issues and dependencies to ensure successful delivery of projects and to minimize disruption to delivery.
- Deputise for Associate Director where appropriate, including but not restricted to stakeholder engagements, escalation meetings, working group facilitation, product demonstrations & liaison with Population Health Software supplier (Cerner / Oracle).
- Design, implement and manage a broad range of complex projects, which may take place simultaneously in a changing and fast-paced environment
- Lead and engage local project and clinical working groups, ensuring all team members understand roles and responsibilities and are confident to perform them effectively, making decisions and / or taking corrective action when required.
- Work with stakeholders to facilitate the articulation of project requirements and clearly define the outcomes and benefits to be enabled by the project. Identify and agree key requirements of complex matters; interpret and analyse information to optimize the design of solutions for delivery and implementation. Ensure these are clearly documented in the Project Request Document Template and manage any changes to scope including carrying out impact and feasibility assessment.
- Design and scope projects, benefits identification and produce business cases, including extensive research into new ways of working to improve efficiencies across the Trust
Administration, Governance and Project Documentation
- Facilitate and advise on the design and development of a governance structure, ensuring appropriate governance arrangements are in place to facilitate engagement, delivery and decision-making between stakeholders
- Ensure robust and sustainable monitoring and tracking of projects and delivery progress
- Develop, implement and improve programme documentation for team-wide use
- Plan, organize and facilitate project meetings
Communication and Stakeholder Management
- Develop, build and maintain effective partnerships and relationships with a range of stakeholders
- Communicate with external bodies and be aware of sensitivities and political considerations
- Communicate confidently with people at all levels, across the Trust and associated external partner organisations
- Make decisions on a range of complex and sensitive issues where there may be more than one course of action, using own expertise and within responsibility level and remit
Responsibility for Information Resources
- Implement, improve and maintain a knowledge management system that will enable Team Members to share and organize information, processes and key insights to facilitate continuous improvement and best practice within the team
- Source, understand and distribute highly complex information associated with service delivery, project management and business development, both internally and externally
- Utilise and actively support use of bespoke technology to monitor service progress, delivery and quality
- Contribute to the development, implementation and review of new and/ or existing information management systems/ services as required, to support team growth and change
- Manage and produce complex spreadsheets and reports as required
Job description
Job responsibilities
Portfolio Management and Support
- Develop and maintain collaborative relationships with a broad range of senior system stakeholders at all levels including director and clinical staff, to clearly define and implement defined transformation projects which will enable the realization of clear measurable outcomes for the target Population cohort.
- Develop and maintain programme and project plans for work requests to ensure timely delivery of agreed milestones and objectives, including achievement of identified benefits and outcomes.
- Proactively identify and manage portfolio risks, issues and dependencies to ensure successful delivery of projects and to minimize disruption to delivery.
- Deputise for Associate Director where appropriate, including but not restricted to stakeholder engagements, escalation meetings, working group facilitation, product demonstrations & liaison with Population Health Software supplier (Cerner / Oracle).
- Design, implement and manage a broad range of complex projects, which may take place simultaneously in a changing and fast-paced environment
- Lead and engage local project and clinical working groups, ensuring all team members understand roles and responsibilities and are confident to perform them effectively, making decisions and / or taking corrective action when required.
- Work with stakeholders to facilitate the articulation of project requirements and clearly define the outcomes and benefits to be enabled by the project. Identify and agree key requirements of complex matters; interpret and analyse information to optimize the design of solutions for delivery and implementation. Ensure these are clearly documented in the Project Request Document Template and manage any changes to scope including carrying out impact and feasibility assessment.
- Design and scope projects, benefits identification and produce business cases, including extensive research into new ways of working to improve efficiencies across the Trust
Administration, Governance and Project Documentation
- Facilitate and advise on the design and development of a governance structure, ensuring appropriate governance arrangements are in place to facilitate engagement, delivery and decision-making between stakeholders
- Ensure robust and sustainable monitoring and tracking of projects and delivery progress
- Develop, implement and improve programme documentation for team-wide use
- Plan, organize and facilitate project meetings
Communication and Stakeholder Management
- Develop, build and maintain effective partnerships and relationships with a range of stakeholders
- Communicate with external bodies and be aware of sensitivities and political considerations
- Communicate confidently with people at all levels, across the Trust and associated external partner organisations
- Make decisions on a range of complex and sensitive issues where there may be more than one course of action, using own expertise and within responsibility level and remit
Responsibility for Information Resources
- Implement, improve and maintain a knowledge management system that will enable Team Members to share and organize information, processes and key insights to facilitate continuous improvement and best practice within the team
- Source, understand and distribute highly complex information associated with service delivery, project management and business development, both internally and externally
- Utilise and actively support use of bespoke technology to monitor service progress, delivery and quality
- Contribute to the development, implementation and review of new and/ or existing information management systems/ services as required, to support team growth and change
- Manage and produce complex spreadsheets and reports as required
Person Specification
Qualifications and Training
Essential
- Educated Masters degree or equivalent experience
- Approved Project Management Qualification (Prince 2/MSP) or at least 5 years experience in a similar role in a similar environment.
Desirable
- Formal training in population health management and familiarity statistical data analysis
- Familiarity with data coding (e.g. SQL) and developing data queries.
Experience
Essential
- Experience in a project or portfolio management role
- Experience of maintaining activity to deadlines so project progress remains on track
- Experience working as part of a dynamic fast paced team
- Examples of leading on change management/service improvement within the NHS and/or social care
- Practical experience of managing multiple successful projects, including the development of complex project management frameworks, monitoring and review processes
- Proven successful planning and organisation experience
- Performance management, including monitoring of delivery to timescales
- Experience handling and processing sensitive data and compliance with Information Governance and Data Protection principles in a multi-organisation environment.
- Previous experience in managing the work and outputs of team members via a matrix management structure.
Desirable
- Experience of informing/delivering solutions through co-production.
- Examples of leading projects across different organisations
- Has previously worked in the Lewisham Health and Care Partnership
- Experience of budget management and forecasting or familiarity with project budget management and processes.
- Experience of line managing people within a project management structure.
Person Specification
Qualifications and Training
Essential
- Educated Masters degree or equivalent experience
- Approved Project Management Qualification (Prince 2/MSP) or at least 5 years experience in a similar role in a similar environment.
Desirable
- Formal training in population health management and familiarity statistical data analysis
- Familiarity with data coding (e.g. SQL) and developing data queries.
Experience
Essential
- Experience in a project or portfolio management role
- Experience of maintaining activity to deadlines so project progress remains on track
- Experience working as part of a dynamic fast paced team
- Examples of leading on change management/service improvement within the NHS and/or social care
- Practical experience of managing multiple successful projects, including the development of complex project management frameworks, monitoring and review processes
- Proven successful planning and organisation experience
- Performance management, including monitoring of delivery to timescales
- Experience handling and processing sensitive data and compliance with Information Governance and Data Protection principles in a multi-organisation environment.
- Previous experience in managing the work and outputs of team members via a matrix management structure.
Desirable
- Experience of informing/delivering solutions through co-production.
- Examples of leading projects across different organisations
- Has previously worked in the Lewisham Health and Care Partnership
- Experience of budget management and forecasting or familiarity with project budget management and processes.
- Experience of line managing people within a project management structure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
