Job summary
*PREVIOUS APPLICANTS NEED NOT APPLY*
To support the establishment and ensure implementation of the Trust's QualityAssurance programme.
To support the management of the quality assurance cycle as it relates to clinical governance, clinical audit, covering national audits and Trustwide priority audits.
To oversee a holistic quality assurance process, including strategic standardsetting, efficient measurement systems, robust feedback and the facilitation of local improvement actions.
To provide senior level support to Divisional clinical leads and clinical teams in undertaking quality assurance, clinical audit and effectiveness work, advising on topics, methodology and presentation.
To provide the communication link between the Quality Assurance team and the Divisions with regard to national and Trustwide priority quality priorities.
To support Divisions in the delivery of Trustwide audits ensuring that the audit cycle is closed and that clinical audit makes a difference to patient care and service delivery, through re-audit and service development.
To support Divisions in the assessment and implementation of best practice guidance, including but not limited to National Institute for Health and Care Excellence (NICE) guidance, relevant to services provided across the Trust
Main duties of the job
Quality Assurance Lead - Band 6 - 12 month Secondment Opportunity
This secondment opportunity is for an exciting role working within an established Quality Assurance and Clinical Effectiveness structure within the organisation.
Reporting to the Head of Quality Assurance, the key responsibilities of the Quality Assurance Lead will be to support the implementation of the Trust's Quality Assurance programme, and provide clinical effectiveness advice and support associated with the national, local and Trust priorities to staff across the clinical and corporate Divisions.
The post holder will deputise as required for the Clinical Effectiveness Lead, Compliance and Regulation Leads and the Head of Quality Assurance.
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
As an organisation, we've made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of "Good" in the Well-Led and Effective domains, in addition to the rating of "Good" that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust's improvement journey, as we've stabilised our workforce by reducing vacancy rates and improving staff retention. We've also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.
Job description
Job responsibilities
To support Divisions in identifying and registering any new clinical procedures, techniques, methods or therapies as part of the Trust innovation programme
To support the role of the Quality Assurance team in ensuring that the Trust achieves compliance with national and local mandatory standards such as the Care Quality Commissions standards, NICE standards, the Trusts annual Quality priorities, and Quality Accounts
To assist Divisions in participation in national clinical audit and confidential enquiries and benchmarking services against the Trust and peers in relation to Patient Reported Outcome Measures (PROMS) and NHS.UK condition specific clinical indicators
High quality care for every patient, every day
Key Result Areas & Performance:
To act as a specialist resource within the Quality Assurance Team, using acquired knowledge and skill of clinical audit to empower, educate, and support all levels of staff in the undertaking and completion of Trustwide and national priority audits
To oversee and project manage the Trusts Quality Assurance Programme, ensuring each identified project is delivered within the agreed timescales
To promote awareness, understanding and best practice in clinical audit, assurance and compliance across the divisions.
To facilitate and assist with clinical audit and effectiveness projects with clinicalteams as agreed in the Trusts Quality Assurance and Clinical Audit Programmes
*PREVIOUS APPLICANTS NEED NOT APPLY*
Job description
Job responsibilities
To support Divisions in identifying and registering any new clinical procedures, techniques, methods or therapies as part of the Trust innovation programme
To support the role of the Quality Assurance team in ensuring that the Trust achieves compliance with national and local mandatory standards such as the Care Quality Commissions standards, NICE standards, the Trusts annual Quality priorities, and Quality Accounts
To assist Divisions in participation in national clinical audit and confidential enquiries and benchmarking services against the Trust and peers in relation to Patient Reported Outcome Measures (PROMS) and NHS.UK condition specific clinical indicators
High quality care for every patient, every day
Key Result Areas & Performance:
To act as a specialist resource within the Quality Assurance Team, using acquired knowledge and skill of clinical audit to empower, educate, and support all levels of staff in the undertaking and completion of Trustwide and national priority audits
To oversee and project manage the Trusts Quality Assurance Programme, ensuring each identified project is delivered within the agreed timescales
To promote awareness, understanding and best practice in clinical audit, assurance and compliance across the divisions.
To facilitate and assist with clinical audit and effectiveness projects with clinicalteams as agreed in the Trusts Quality Assurance and Clinical Audit Programmes
*PREVIOUS APPLICANTS NEED NOT APPLY*
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent experience
- Clinical Governance, Audit or Quality knowledge acquired through training and experience
- Evidence of continuous professional development
Desirable
- Training in specialist clinical audit techniques and methodologies, e.g. Certificate in Clinical Audit for Health and Social Care (or a willingness to attain a similar requirement)
- Management qualification (e.g. certificate or diploma in management studies)
- Project management qualification such as PRINCE2 or MSP (Managing Successful Programmes)
Experience
Essential
- Previous experience of undertaking audit, quality assurance or quality projects and writing reports.
- Experience of database/ spreadsheet management
- Experience of working in the NHS and/or in a mental health environment
- Experience of managing change/ improving processes and systems, including formulating change plans.
- Experience of using and applying analytical statistical processes.
- A breadth of project experience and capability.
- Experience of reporting and presenting to teams
Knowledge
Essential
- Understanding of quality assurance and quality improvement approaches/processes
- Understanding of current NHS priorities
- Ability to undertake formal presentations to senior management teams and other large professional groups.
- Experienced working knowledge of all Microsoft Office packages including Word, Excel, and PowerPoint.
- Ability to write clear reports incorporating statistical information appropriately
- Ability to develop and manipulate information in databases and/or spreadsheets
- Well developed decision making skills and the ability to make judgements from a range of options.
- Ability to pay attention to detail and work to tight deadlines.
- Excellent administrative and organisational skills
- Ability to keep both manual and computer-held information confidential and handle confidential and sensitive information with tact and discretion.
- Capacity to work autonomously and collaboratively as part of a team.
- Must be numerate and able to provide statistical data clearly and accurately.
- Ability to engage and motivate staff
- Change management skills
- Excellent written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals
Person Specification
Qualifications and Training
Essential
- Educated to degree level or equivalent experience
- Clinical Governance, Audit or Quality knowledge acquired through training and experience
- Evidence of continuous professional development
Desirable
- Training in specialist clinical audit techniques and methodologies, e.g. Certificate in Clinical Audit for Health and Social Care (or a willingness to attain a similar requirement)
- Management qualification (e.g. certificate or diploma in management studies)
- Project management qualification such as PRINCE2 or MSP (Managing Successful Programmes)
Experience
Essential
- Previous experience of undertaking audit, quality assurance or quality projects and writing reports.
- Experience of database/ spreadsheet management
- Experience of working in the NHS and/or in a mental health environment
- Experience of managing change/ improving processes and systems, including formulating change plans.
- Experience of using and applying analytical statistical processes.
- A breadth of project experience and capability.
- Experience of reporting and presenting to teams
Knowledge
Essential
- Understanding of quality assurance and quality improvement approaches/processes
- Understanding of current NHS priorities
- Ability to undertake formal presentations to senior management teams and other large professional groups.
- Experienced working knowledge of all Microsoft Office packages including Word, Excel, and PowerPoint.
- Ability to write clear reports incorporating statistical information appropriately
- Ability to develop and manipulate information in databases and/or spreadsheets
- Well developed decision making skills and the ability to make judgements from a range of options.
- Ability to pay attention to detail and work to tight deadlines.
- Excellent administrative and organisational skills
- Ability to keep both manual and computer-held information confidential and handle confidential and sensitive information with tact and discretion.
- Capacity to work autonomously and collaboratively as part of a team.
- Must be numerate and able to provide statistical data clearly and accurately.
- Ability to engage and motivate staff
- Change management skills
- Excellent written and verbal communication skills and the ability to communicate effectively with a wide range of people and professionals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
