Job summary
An exciting opportunity to work in the Facilities Department at Guy's and St. Thomas' NHS Foundation Trust has become available.
The post holder will assist the Facilities Manager with the day to day management of the Guy's Facilities Services, particularly Housekeeping and Patient Food Services. They will have responsibility for the operational teams on the wards and departments as well as monitoring, reporting and follow up when necessary issues relating to the general environment and buildings fabric.
Main duties of the job
The main elements of the role will be to ensure that the facilities services are delivered within the ward and department areas within the financial scope of the budgetary requirements.
They will assist in the development of the services and staff through training. The post requires strong communication skills and working relationships need to be developed across different levels and departments. The post holder will be accountable for staying in the limitations of a financial budget. They will ensure that resources and standards allocated to the team are properly and effectively deployed to deliver agreed outputs through set key performance indicators.
About us
What We Offer
We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal andprofessional development.In addition, we offer excellent benefits, including:
- The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS youautomatically become a member and you will get an excellent package of pension benefits.
- Interest free Season Ticket Loan
- Long Term Service Awards
- Subsidised on-site nurseries and childcare vouchers
- A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
- Ride to work scheme
- Employee assistance programme
- Free stop smoking service
Job description
Job responsibilities
Duties and Responsibilities
- To manage the facilities services, including housekeeping and patient food housekeeping services within a designated teams and/or area including Housekeeping, and patient food requests as well as having responsibility for the general environment of the wards, departments and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies. To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance
- To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation
- To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally. To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem solving approach, subject to financial constraints and HR agreement
- To provide accurate, reliable and timely reporting for the Department Management Team and where appropriate to contribute to reports to the Executive and Board on the performance of the department and progress on against projects assigned
- Take responsibility for all planning day to day man power for the facilities teams with in the areas with in your set budgets
- To ensure compliance within all services to meet the trusts policy and objectives in line with the trust business plan
- To be aware of and implement any new government legislation or initiatives to take an active part in working with outside agencies to achieve results
- To complete regular audits for the, cleaning, environment and patient food services. To compile regular, benchmarking results and implement appropriate actions to enhance services and the environment
- To work as part of a multi-disciplinary team to include, Clinical teams and outside contractors to ensure that service delivery standards are met through reviews and audits
- To initiate the team briefing hierarchy and communicate effectively with all operational teams
- To attend monthly reviews with your line manager on financial and operational performance
- Take responsibility of Sickness and Absence in your team informally up to and including first formal
- To ensure that the standard of the patient charter is maintained at all times
- To maintain appropriate documentation and up to date records regarding information on the environment department
- To work in conjunction with the infection control team to ensure standards are maintained and kept in line with policy
Authority
- Development of the Environment team through the provision of leadership and support and develop of team members and the development of the service through active involvement
- Identify staff training and development needs ensuring all team members have up to date Personal Development Plan and Review and access to supervision
- Manage services within delegated responsibility expenditure re. Stocks, supplies, manpower and rotas
- Day to day operational management of the teams including implementation of NHS Board policies and practices e.g., health and safety, infection control, Cleanliness Standards and standing financial instructions
- Ensure team members are knowledgeable about expectations of performance and monitor capability taking remedial action when required with discussion and or referral to Facilities Manager regarding any issues of concern
- Identify own education, training and support needs via the PDP and review process with the Environment manager. Holding team to account for delivery against their PDP and the environment teams objectives through regular performance review meetings
Job description
Job responsibilities
Duties and Responsibilities
- To manage the facilities services, including housekeeping and patient food housekeeping services within a designated teams and/or area including Housekeeping, and patient food requests as well as having responsibility for the general environment of the wards, departments and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies. To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance
- To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation
- To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally. To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem solving approach, subject to financial constraints and HR agreement
- To provide accurate, reliable and timely reporting for the Department Management Team and where appropriate to contribute to reports to the Executive and Board on the performance of the department and progress on against projects assigned
- Take responsibility for all planning day to day man power for the facilities teams with in the areas with in your set budgets
- To ensure compliance within all services to meet the trusts policy and objectives in line with the trust business plan
- To be aware of and implement any new government legislation or initiatives to take an active part in working with outside agencies to achieve results
- To complete regular audits for the, cleaning, environment and patient food services. To compile regular, benchmarking results and implement appropriate actions to enhance services and the environment
- To work as part of a multi-disciplinary team to include, Clinical teams and outside contractors to ensure that service delivery standards are met through reviews and audits
- To initiate the team briefing hierarchy and communicate effectively with all operational teams
- To attend monthly reviews with your line manager on financial and operational performance
- Take responsibility of Sickness and Absence in your team informally up to and including first formal
- To ensure that the standard of the patient charter is maintained at all times
- To maintain appropriate documentation and up to date records regarding information on the environment department
- To work in conjunction with the infection control team to ensure standards are maintained and kept in line with policy
Authority
- Development of the Environment team through the provision of leadership and support and develop of team members and the development of the service through active involvement
- Identify staff training and development needs ensuring all team members have up to date Personal Development Plan and Review and access to supervision
- Manage services within delegated responsibility expenditure re. Stocks, supplies, manpower and rotas
- Day to day operational management of the teams including implementation of NHS Board policies and practices e.g., health and safety, infection control, Cleanliness Standards and standing financial instructions
- Ensure team members are knowledgeable about expectations of performance and monitor capability taking remedial action when required with discussion and or referral to Facilities Manager regarding any issues of concern
- Identify own education, training and support needs via the PDP and review process with the Environment manager. Holding team to account for delivery against their PDP and the environment teams objectives through regular performance review meetings
Person Specification
Qualifications
Essential
- Equivalent supervisory experience or NVQ level 3
Desirable
- Health and Safety
- Food Hygiene
- BICSs or NVQ 1 in Cleaning
Experience
Essential
- Experience in managing teams
- Strong commitment to delivering change and performance with and through the team by establishing work priorities, delegating effectively, ensuring capability to deliver, monitoring performance and giving feedback
- Experience in training and development.
Desirable
- Demonstrable track record in leading and motivating staff, particularly during periods of re-organisation and change
Skills
Essential
- Good demonstrable interpersonal skills & communication skills, written and oral in English.
- Strong organisational skills.
- Ability to work across a wide range of teams;
- Evidence of leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams.
- Financial understanding
Desirable
- Ability to negotiate
- Knowledge of food hygiene, cleaning process and current issues facing the NHS
Person Specification
Qualifications
Essential
- Equivalent supervisory experience or NVQ level 3
Desirable
- Health and Safety
- Food Hygiene
- BICSs or NVQ 1 in Cleaning
Experience
Essential
- Experience in managing teams
- Strong commitment to delivering change and performance with and through the team by establishing work priorities, delegating effectively, ensuring capability to deliver, monitoring performance and giving feedback
- Experience in training and development.
Desirable
- Demonstrable track record in leading and motivating staff, particularly during periods of re-organisation and change
Skills
Essential
- Good demonstrable interpersonal skills & communication skills, written and oral in English.
- Strong organisational skills.
- Ability to work across a wide range of teams;
- Evidence of leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams.
- Financial understanding
Desirable
- Ability to negotiate
- Knowledge of food hygiene, cleaning process and current issues facing the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
