Job summary
The successful candidate will work as part of our Safe 2 Go Home Service and be responsible for providing an essential and efficient housekeeping, basic maintenance, and transport service to the patient homes whilst meeting the needs and objectives of both the department and the wider Trust.
You will be required to work at various homes across the Greater London. A clean and full UK driving licence is an essential requirement for this post.
Main duties of the job
Full UK Manual Drivers Licence is mandatory for this position.
Operational
Conducts a wide range of duties including:
- The de-cluttering of unwanted furniture/equipment/personal patient possessions.
- Observing all departmental procedures, current road laws and legislation and reporting any changes to your driving licence to the SafeToGoHome Project Manager.
- Reporting any incident/accident to the SafeToGoHome Project Manager.
- Vacuums carpets and upholstery; carries out dust control, and mopping.
- Damp dust furniture and all surfaces, including those at a high level; clean internal glass and remove finger marks e.g. on doors and surrounds.
Technical
- Uses materials and equipment correctly, in line with the designated guidelines andreports any signs of defects.
- Competent to safely utilise and operate mechanical and electrical housekeeping equipment, as provided by the department for the fulfilment of their duties.
- Utilises protective equipment and clothing, as provided by the department for the safe completion of their duties.
Communication
- Reports any maintenance faults, damage, theft or health and safety issues in their designated areas of responsibility; to enable these issues to be resolved expediently.
- Reports all accidents and adverse incidents, in accordance with Trust policy and IR1 procedure.
- Cooperates with colleagues and management to assist in an effective and pro-active working environment.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person Specification
qualifications and education
Essential
- General Standard of Education. Relevant experience in a similar industry. Commitment to learn new working methods.
- Knowledge of procedures to NVQ 3 or equivalent, relevant certification or equivalent experience, skills and knowledge.
- Good command of the English language, including oral and written communication skills.
- Clean Full UK driving licence.
Desirable
- Knowledge of manual handling procedures.
- Knowledge of health and safety procedures
Physical requirements
Essential
- Must be fit and active and able to lift loads in accordance with the Trust's manual Handling Policy.
Additional information
Essential
- Attention to details.
- Proactive, energetic and enthusiastic.
Previous experience
Essential
- Awareness of confidentiality
- Should have suitable experience to undertake multi tasks
Desirable
- Experience of working within the healthcare profession.
Skills, Knowledge and Ability
Essential
- Good knowledge of housekeeping and basic maintenance techniques and procedures.
- Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
- A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
- Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
- Ability and willingness to learn new skills and to attend training.
- Good team player with the ability to communicate and engage effectively with all grades of staff/patients, in busy and challenging environments.
- Committed and enthusiastic towards providing high service standards.
- Able to drive and safely handle a vehicle.
- Able to carry out basic measurements for rails and adaptions, change lightbulbs and fit hand rails, key boxes etc. in patients homes.
Desirable
- Use of PDA device for implementing work tasks.
- Knowledge of London Boroughs Southwark and Lambeth.
Person Specification
qualifications and education
Essential
- General Standard of Education. Relevant experience in a similar industry. Commitment to learn new working methods.
- Knowledge of procedures to NVQ 3 or equivalent, relevant certification or equivalent experience, skills and knowledge.
- Good command of the English language, including oral and written communication skills.
- Clean Full UK driving licence.
Desirable
- Knowledge of manual handling procedures.
- Knowledge of health and safety procedures
Physical requirements
Essential
- Must be fit and active and able to lift loads in accordance with the Trust's manual Handling Policy.
Additional information
Essential
- Attention to details.
- Proactive, energetic and enthusiastic.
Previous experience
Essential
- Awareness of confidentiality
- Should have suitable experience to undertake multi tasks
Desirable
- Experience of working within the healthcare profession.
Skills, Knowledge and Ability
Essential
- Good knowledge of housekeeping and basic maintenance techniques and procedures.
- Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
- A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
- Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
- Ability and willingness to learn new skills and to attend training.
- Good team player with the ability to communicate and engage effectively with all grades of staff/patients, in busy and challenging environments.
- Committed and enthusiastic towards providing high service standards.
- Able to drive and safely handle a vehicle.
- Able to carry out basic measurements for rails and adaptions, change lightbulbs and fit hand rails, key boxes etc. in patients homes.
Desirable
- Use of PDA device for implementing work tasks.
- Knowledge of London Boroughs Southwark and Lambeth.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
