Head of People Systems and Process Improvement
The closing date is 03 August 2025
Job summary
Are you an experienced leader with a passion for driving transformational change in People systems and processes? Guy's and St Thomas' NHS Foundation Trust is seeking a dynamic and forward-thinking Head of People Systems and Process Improvement to join our People Directorate. In this pivotal role, you will lead the strategic development, implementation, and continuous improvement of our HR systems and processes, ensuring they are efficient, user-focused, and aligned with the Trust's values and workforce ambitions. You will work closely with senior stakeholders, operational teams, and external partners to deliver innovative solutions that enhance the employee experience and support the Trust's long-term people strategy.
This is an exciting opportunity to make a tangible impact within one of the UK's most respected NHS Trusts. We are looking for a highly motivated professional with significant expertise in HR systems, data management, and process improvement methodologies, as well as proven experience of leading change in complex organisations. If you are driven by continuous improvement, thrive on collaboration, and want to help shape the future of People services in a leading healthcare organisation, we would love to hear from you.
Interviews planned for week commencing 18 August 2025
Main duties of the job
The postholder will be the lead for People Systems and ESR / Establishment Control and be an expert on workforce intelligence within the Trust. This is a leadership role that drives forward the continuous improvement of the service whose responsibilities include:
- ESR System Lead
- People Hub System Lead
- Support the development of a People Systems Strategy
- Responsible for communications and engagement lead for People Systems Builds
- Manages the key relationships with defined senior stakeholders in Finance, DT&I and Procurement
- Lead on process improvement projects
- Develops and maintains People Systems Architecture Map and acts as the lead contact for People System information flows (inbound and outbound from ESR)
- Support Project Boards for any People Systems implementations
About us
The People Directorate consists of three functional areas working collaboratively in an agile and customer focussed way supporting the organisations people operational and strategic priorities. The functions include
People Operations a central function comprising of Payroll and Pensions, People Advisory Services, Temporary Staffing and Recruitment.
People Communities of Expertisea central expert resource supporting clinical and corporate groups with workforce planning, recruitment/attraction strategy/branding, workforce analytics/trends, leadership/OD, talent management, workforce relations, change management, EDI, learning and talent development, OH, health and wellbeing, psychology, programme management, pay, policy and clinical education. People managers are designated to clinical groups in Workforce Relations, Recruitment, L&D, EDI and Medical HR.
People Embedded Teamscomprising of senior workforce leaders (CG People Directors and HR Business Partners) reporting to Clinical Group Chief Executives who set local strategic priorities within Clinical Groups and are an integral part of the development of Trust People Strategies. They work with the hybrid people managers and communities of expertise to deliver local priorities and drive business success.
Details
Date posted
22 July 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£64,156 to £71,148 a year p.a. inclusive of HCA
Contract
Permanent
Working pattern
Full-time
Reference number
196-COF10846
Job locations
Guys & St Thomas' NHS Foundation Trust
200 Great Dover Street
London
SE1 4YB
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Guys & St Thomas' NHS Foundation Trust
200 Great Dover Street
London
SE1 4YB
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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