Job summary
Please note that this vacancy is only open to applicants from all KCH and GSTT sites (including RBHH) due to the shared ITCS enterprise structure.
Are you an interested in essential role working on the Epic security infrastructure to define and manage access to the system? Are you looking to learn something new and take on a new challenge? If so, then come and join the Epic Users & Security team and play a key role in ensuring the implemented system is secure and useable. This is a genuinely exciting opportunity to be involved in an immensely valuable programme which aims to transform how we deliver health and care across Guys and St Thomas' Foundation Trust, Kings College Hospital Foundation Trust and Royal Brompton and Harefield Hospital.
You will work as part of the ITCS Epic Training and Access team, ensuring that the system is secure and that our clinicians, health professionals and administrators have access to the data they need to do and their ongoing support through optimisation. The role will involve the detailed analysis of job roles and working with various subject matter experts within the Epic Programme to understand and coordinate the various roles involved in patient care and the subsequent configuration of Epic.
Main duties of the job
We are seeking individuals who have appropriate qualifications, technical skills and NHS experience who arekeen to become an expert Epic Security Coordinator. You will be a team player and be able to use your knowledge and experience to provide training and mentoring to colleagues from a wide range of backgrounds. The right candidate will always endeavour to produce the highest quality results by working constructively with a range of staff at all levels.
This role involves working to project deadlines and can, at times, be challenging. You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user community as well as others within the programme team.Strong communication skills, including the ability to break down barriers of understanding across teams will be essential in this role
About us
Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London.
Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC (KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021.
The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new ElectronicHealth Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. We will increase the care that can be provided at home, build our focus on wellness and prevention, and engage patients as partners in their care.
Job description
Job responsibilities
We are seeking highly motivated individuals who have a willingness and ability to learn. Importantly we are looking for people whose genuine enthusiasm for supporting and maintaining a clinical system to help deliver patient care.
To support you in this challenging role you will be fully trained by our system provider, Epic, and become EPIC Security Certified if you are not already Certified. In undertaking this training, you will become part of an elite group of Epic trained staff who operate across a wide range of countries and healthcare systems.
Please refer to the Job Description for further information.
Job description
Job responsibilities
We are seeking highly motivated individuals who have a willingness and ability to learn. Importantly we are looking for people whose genuine enthusiasm for supporting and maintaining a clinical system to help deliver patient care.
To support you in this challenging role you will be fully trained by our system provider, Epic, and become EPIC Security Certified if you are not already Certified. In undertaking this training, you will become part of an elite group of Epic trained staff who operate across a wide range of countries and healthcare systems.
Please refer to the Job Description for further information.
Person Specification
Education and Qualifications
Essential
- Educated to Degree level or equivalent relevant knowledge and experience
Desirable
Knowledge and Experience
Essential
- Experience with engaging and working with stakeholders to secure support with projects.
- Experience of implementation or operational support of Epic applications, or other IT enterprise EHR systems
- Expertise in problem solving, able to analyse and interpret complex problems, using own initiative and ability
- Experience of managing support tickets
Skills and competencies
Essential
- Ability to communicate effectively with all levels of staff and management
- Ability to demonstrate a sound understanding of Data Protection/IT Security and Data Quality
- Demonstrable conscientious and proactive approach to achieving quality outcomes.
- Ability to demonstrate attention to detail in all aspects of work and produce finished work to a high standard in terms of accuracy and presentation
- Understanding of the technical aspects of applications and integrated tools used to complete the business cycle.
- Excellent communication and interpersonal skills
- A team player focused on achieving results
Person Specification
Education and Qualifications
Essential
- Educated to Degree level or equivalent relevant knowledge and experience
Desirable
Knowledge and Experience
Essential
- Experience with engaging and working with stakeholders to secure support with projects.
- Experience of implementation or operational support of Epic applications, or other IT enterprise EHR systems
- Expertise in problem solving, able to analyse and interpret complex problems, using own initiative and ability
- Experience of managing support tickets
Skills and competencies
Essential
- Ability to communicate effectively with all levels of staff and management
- Ability to demonstrate a sound understanding of Data Protection/IT Security and Data Quality
- Demonstrable conscientious and proactive approach to achieving quality outcomes.
- Ability to demonstrate attention to detail in all aspects of work and produce finished work to a high standard in terms of accuracy and presentation
- Understanding of the technical aspects of applications and integrated tools used to complete the business cycle.
- Excellent communication and interpersonal skills
- A team player focused on achieving results
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
