Job summary
The deputy General manager (DGM) for Harefield hospital will provide senior support to the day to day running of the hospital. This role is key to supporting the hospital in delivering our financial, quality and operational objectives through the implementation of robust processes and the development of our staff.
The DGM will deputise for the general manager and have line management responsibility for the service management team.
The DGM will ensure that teams are both engaged with the development and delivery of annual business plans.
This role will include participation in the senior manager on call rota covering both Harefield and the Royal Brompton hospitals in a 1:8 capacity.
Main duties of the job
- Exercise delegated authority from GM and Divisional Director for development and implementation of performance management framework and resolution of day-to-day management issues within the Division.
- Support the GM to hold Lead Clinicians, and administrative managers to account for delivery of their objectives through regular performance review meetings.
- Formally deputise for the GM including in internal and Trust-wide performance meetings.
- Identify early need for remedial action plans where performance targets are not met.
- Responsibility for ensuring sufficient data is available in the Division to monitor and manage performance.
- Provide appropriate input and challenge to clinical and business plans where necessary to ensure high quality performance and key targets are achieved.
- Work closely with the Lead nurse and Matrons to ensure effective support services are in place for all clinical areas.
- Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
- Responsible for achievement of national and local service targets in conjunction with Directors and GM; monitor performance against targets, identify areas of concern and take remedial and preventative action as appropriate putting in place plans to improve performance where required.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK's busiest, most successful foundation trusts.
Royal Brompton and Harefield hospitals joined Guy's and St Thomas' in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
Harefield Hospital
Harefield hospital is a 170 bedded tertiary cardio-thoracic and transplantation hospital based In the London Borough of Hillingdon in North West London. The site provides both inpatient, outpatient and diagnostic services covering most heart and lung conditions.Harefield has a busy heart attack centre utilising 4 state of the art cath-labs and also provides access to acute aortic dissection services for all patients in North London alongside the Royal Brompton Hospital.Harefield provides tertiary cardiac and thoracic surgery to a wide catchment of hospitals including accepting lung cancer patients from a large part of the South of England.
The site is one of only 5 cardiothoracic transplantation centres in the UK and also runs a busy mechanical support service including managing long term devices in the community
Job description
Job responsibilities
The DGM will both demonstrate the trusts core values and promote the inclusion of them in every decision made at Harefield hospital;
Caring we put patients first
Ambitious we innovate and strive for excellence
Inclusive we respect each other and work collaboratively
The DGM will support in the creation and progress of the future strategy for the hospital whilst ensuring that the day to day running is efficient and effective.
The DGM will ensure that patients are at the heart of every decision taken at Harefield hospital
Job description
Job responsibilities
The DGM will both demonstrate the trusts core values and promote the inclusion of them in every decision made at Harefield hospital;
Caring we put patients first
Ambitious we innovate and strive for excellence
Inclusive we respect each other and work collaboratively
The DGM will support in the creation and progress of the future strategy for the hospital whilst ensuring that the day to day running is efficient and effective.
The DGM will ensure that patients are at the heart of every decision taken at Harefield hospital
Person Specification
Qualifications
Essential
- Graduate qualification or equivalent experience
Desirable
- Qualification in one of the health care professions
- Postgraduate management qualification
Experience
Essential
- Senior management experience within inpatient/outpatient services
- Health care operational management experience of at least 2 years
- Experience of achieving results in collaboration with senior clinical staff
- Experience of managing staff, and the ability to build and develop teams
- Experience of complex patient pathway management and improvement
- Experience of managing a budget effectively and of general financial management
- Experience of large scale service improvement
- Working effectively across organisational boundaries
Skills
Essential
- Excellent communication skills (verbal and written)
- Good data management / computer skills
- Ability to motivate and work collaboratively and influence staff at all levels of the organisation.
- Ability to initiate and manage change
- Ability to work innovatively to achieve objectives within financial constraints.
- Organised, with highly developed time management skills.
- Ability to exercise discretion and diplomacy
Person Specification
Qualifications
Essential
- Graduate qualification or equivalent experience
Desirable
- Qualification in one of the health care professions
- Postgraduate management qualification
Experience
Essential
- Senior management experience within inpatient/outpatient services
- Health care operational management experience of at least 2 years
- Experience of achieving results in collaboration with senior clinical staff
- Experience of managing staff, and the ability to build and develop teams
- Experience of complex patient pathway management and improvement
- Experience of managing a budget effectively and of general financial management
- Experience of large scale service improvement
- Working effectively across organisational boundaries
Skills
Essential
- Excellent communication skills (verbal and written)
- Good data management / computer skills
- Ability to motivate and work collaboratively and influence staff at all levels of the organisation.
- Ability to initiate and manage change
- Ability to work innovatively to achieve objectives within financial constraints.
- Organised, with highly developed time management skills.
- Ability to exercise discretion and diplomacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
