Job summary
Join Our Surgery Clinical Outcomes Team!
Are you a data-driven individual with strong Microsoft Excel skills? Do you enjoy connecting with people and working in a dynamic environment? If so, we have an exciting opportunity for you.
We are seeking an organised, proactive, and personable individual to join our Surgery Clinical Outcomes Team. The ideal candidate will possess excellent time management skills, the ability to adapt to unexpected demands, and a knack for building positive relationships with consultants, patients, and other healthcare professionals. You will be expected to work multi-site, across both Guys and St Thomas hospitals.
What We're Looking For:
- Data Savvy: Strong analytical skills and proficiency in Microsoft Excel are essential. Candidates invited for an interview will complete a short Excel test to demonstrate their skills.
- Personable and Outgoing: Comfortable liaising with consultants, nurses, and patients, fostering collaboration within a multidisciplinary team.
- Organised and Adaptable: Ability to manage competing priorities, respond to sudden challenges, and maintain a high level of organisation.
- Understanding of Clinical Outcomes: Familiarity with the purpose and importance of clinical outcomes is highly desirable.
Please highlight your skills and experience using the job description and person specification in your personal statement, and tell uswhy you want to work as our Outcomes Administrator.
Main duties of the job
The Outcomes Administrator is responsible for submitting and tracking data to monitor patient outcomes. This role involves managing data entry and maintaining compliance with local and national benchmarks.
About us
The Surgery Directorate provides a wide range of adult trauma and elective services in the specialties of Plastic Surgery, Trauma and Orthopaedics.
Job description
Job responsibilities
- Support the collection, validation and submission of data to national registries and national audit programmes, such as the National Joint Registry, British Spine Registry and the Breast and Cosmetic Implant Registry etc.
- Ensure that national data entry deadlines are met promptly.
- Contact patients to encourage them to participate in completing outcome measure forms.
- Work with consultant surgeons regarding completing relevant data collection forms with missing information.
- Assist the department in other data requests or collection of information, such as local audits.
- Locate, collect and book patient notes in and out of the department as required.
- Complete general clerical duties such as scanning, filing, collection and opening of mail.
- Assist in providing cover for other staff in the directorate to ensure continuity of service.
- Deal with enquiries from patients, staff and visitors courteously, efficiently and tactfully, referring to appropriate staff when necessary.
Job description
Job responsibilities
- Support the collection, validation and submission of data to national registries and national audit programmes, such as the National Joint Registry, British Spine Registry and the Breast and Cosmetic Implant Registry etc.
- Ensure that national data entry deadlines are met promptly.
- Contact patients to encourage them to participate in completing outcome measure forms.
- Work with consultant surgeons regarding completing relevant data collection forms with missing information.
- Assist the department in other data requests or collection of information, such as local audits.
- Locate, collect and book patient notes in and out of the department as required.
- Complete general clerical duties such as scanning, filing, collection and opening of mail.
- Assist in providing cover for other staff in the directorate to ensure continuity of service.
- Deal with enquiries from patients, staff and visitors courteously, efficiently and tactfully, referring to appropriate staff when necessary.
Person Specification
Qualification
Essential
- Good general education with English and Maths to GCSE standard or equivalent
Desirable
- Degree or equivalent qualification
Experience
Essential
- Experience in managing and submitting data within set deadlines.
- Proficiency in Microsoft Excel, including data entry, analysis, and reporting using pivot tables, macros, and formulas.
- Experience handling confidential information in line with data protection and compliance standards.
- Experience working with a range of internal and external professionals, including patients and clinicians.
- Experience in monitoring and reporting on performance metrics.
- Familiarity with clerical and administrative processes in a healthcare or similar environment.
Desirable
- Previous experience carrying out clinical audits
- Previous experience working with Patient Reported Outcome Measures (PROMs)
Skills
Essential
- Confidence in making decisions when dealing with competing priorities
- Ability to work independently
- Excellent interpersonal and communication skills and ability to work as part of a team.
- Ability to interpret and present data clearly
Desirable
- Experience using Epic (Trust EHR)
Person Specification
Qualification
Essential
- Good general education with English and Maths to GCSE standard or equivalent
Desirable
- Degree or equivalent qualification
Experience
Essential
- Experience in managing and submitting data within set deadlines.
- Proficiency in Microsoft Excel, including data entry, analysis, and reporting using pivot tables, macros, and formulas.
- Experience handling confidential information in line with data protection and compliance standards.
- Experience working with a range of internal and external professionals, including patients and clinicians.
- Experience in monitoring and reporting on performance metrics.
- Familiarity with clerical and administrative processes in a healthcare or similar environment.
Desirable
- Previous experience carrying out clinical audits
- Previous experience working with Patient Reported Outcome Measures (PROMs)
Skills
Essential
- Confidence in making decisions when dealing with competing priorities
- Ability to work independently
- Excellent interpersonal and communication skills and ability to work as part of a team.
- Ability to interpret and present data clearly
Desirable
- Experience using Epic (Trust EHR)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
