Guy's and St Thomas' NHS Foundation Trust

Principal Trial Coordinator - Head of Amendments and GCP- QA

Information:

This job is now closed

Job summary

This is an exciting opportunity to join our Clinical Trials (Adult) Pharmacy Department. The department manages, between two sites (Guy's Hospital and St Thomas' Hospital), a portfolio of over 900 Clinical Trials ranging from early stage Phase I studies to Post license Phase IV studies; handling a multicohort of molecules from Advanced Therapies to traditional investigational medicinal formulations. The successful applicant will be working alongside industry leading clinical researchers within GSTT and from abroad on set up and management of clinical Trials at site level.

Main duties of the job

Study Amendments

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Amendment Processing at site level:

1. Act as an Accountable Person on managing Pharmacy Amendments

2. Receive, organise, process and manage a portfolio of Clinical Trials Amendment Notifications in a systematic way using agreed quality systems such as Amendment Tracker incorporated with various data sets

3. Liaise with Amendments Central Coordinating Team based at GSTT R&D and King's Health Partners' Clinical Trials Office (KHP-CTO), and undertake amendment related activities.

4. Escalate and discuss complex Amendment matters that requires expert attention, to Highly Specialist Clinical Trials Pharmacist and / or other delegated CT Pharmacists

5. Periodically review internal Amendment processes and procedures in order to optimise them to achieve performance, regulatory compliance and meet HRA targets

6. Undertake periodical internal Audits of Amendment processes and its GCP compliance within the Pharmacy Clinical Trials Department

GCP: - Operations, Quality and Assurance

Ensure all staff members who works for Pharmacy Clinical Trials (CT) department are up to date with their GCP certification.

About us

Guy's & St Thomas NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield.

About our Research and Development

The R&D Department at Guy's & St Thomas' NHS Foundation Trust (GSTFT) is one of the focal points for innovative research in London through its nationally recognised research portfolio and research infrastructure. We are systems leaders in NHS research with strong strategic partnerships across the National Institute for Health Research (NIHR), Department of Health & Social Care (DHSC) and the Health Research Authority (HRA) and are active members of the organisations such as the Shelford Group, University Hospitals Association (previously AUKUH) and UKRD. Research is a top priority for the Trust which in 2021/22 was the top NHS organisation nationally for the number of NIHR portfolio studies open (417) and was the top recruiting organisation in South London (third nationally) recruiting over 19,000 participants into NIHR portfolio studies.

Our research infrastructure includes our NIHR Clinical Research Facility (CRF) located St Thomas' Hospital, Guy's Hospital, Evelina London Children's Hospital and the Royal Brompton Hospital; the Guy's Phase I unit is an MHRA Accredited Phase I Unit.

Details

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum incl. HCA

Contract

Permanent

Working pattern

Full-time

Reference number

196-LIS9378

Job locations

Guy's Hospital and St Thomas Hospital

Great Maze Pond

London

SE1 9RT


Job description

Job responsibilities

2. KEY RESPONSIBILITIES

Study Amendments

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Amendment Processing at site level:

1. Act as an Accountable Person on managing Pharmacy Amendments

2. Receive, organise, process and manage a portfolio of Clinical Trials Amendment Notifications in a systematic way using agreed quality systems such as Amendment Tracker incorporated with various data sets

3. Liaise with Amendments Central Coordinating Team based at GSTT R&D and Kings Health Partners Clinical Trials Office (KHP-CTO), and undertake following activities:

a. On Pharmacy Amendment matters, act as a liaison and interface between R&D, KHP-CTO, Sponsor and various pharmacy support departments

b. Manage Pharmacy Amendment Email Inbox

c. Receive and systematically stratify various Amendments notifications based on its HRA classification and priority

d. Demonstrate objective and solution focused advanced communication skills when engaging with key stakeholders

e. Manage Clinical Trials Amendment Tracker in a systematic way optimising system function and quality of data

f. Undertake majority of Amendments review, approval and Implementation. In due process, liaise with designated / delegated Pharmacy Technicians and / or Pharmacists for support, completion and quality assurance

4. Escalate and discuss complex Amendment matters that requires expert attention, to Highly Specialist Clinical Trials Pharmacist and / or other delegated CT Pharmacists

5. Periodically review internal Amendment processes and procedures in order to optimise them to achieve performance, regulatory compliance and meet HRA targets

6. Undertake periodical internal Audits of Amendment processes and its GCP compliance within the Pharmacy Clinical Trials Department

GCP: Operations, Quality and Assurance

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Operations and Quality of Service

Ensure all staff members who works for Pharmacy Clinical Trials (CT) department are up to date with their GCP certificationOn day to day operational matters of the department, advise CT staff on GCP components to adhere

Advise CT staff on Investigational Medicinal Products compliance matters such as faulty IMPs, internal IMP storage failures, product recalls, quarantined stock, Monitoring Visits (MV) follow up reports and on a wide range of quality matters

Identify existing and emerging risks that may undermine departments quality systems and consequently Patients / Subjects safetyPeriodically review and amend departments Standard Operating Procedures and ensure staff compliance to it.

Deputise Highly Specialist Pharmacist in GSTT governance committees such as R&D Risk and Governance Committee, Pharmacy Incidents Review Committee and various Trial Management Groups (TMGs)Organise and provide quality components that are relevant to Site Qualification Visits (SQV), Sponsor Pharmacy support, Monitoring Visits and Site Initiation Visits (SIV)

Provide general oversight of operations to ensure quality of the service is always upheld and patient safety is paramount.

Facilities and Equipment

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Amendment Processing at site level:

The CT department manages a portfolio of IMP storage equipment ranging from untra-low temperature freezers to standard room temperature-controlled rooms where IMPs are stored. The post holder will accountable person and overall in-charge of ensuring yearly maintenance of these equipment and units, and obtaining calibration certificates from GSTT contractors.

Ensure all temperature monitoring devices are calibrated yearlyStore and maintain key facility and equipment document for compliance, audits and inspections

Undertake Capacity assessment of IMP storage systems. Periodically review and asses risks to the service delivery against capacity constraintsLiaise with GSTT Medical Equipment department on commissioning new equipment

Undertake validation and commissioning new facilities and equipmentUndertake risk assessment in areas that are external to the department where IMPs are stored

Training: Amendments, GCP-Quality

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials staff training:

Ensure all staff members who works for Pharmacy Clinical Trials (CT) department are up to date with their GCP certification

Draft training materials on various GCP components for the purpose of departmental training

Co-ordinate annual refresher training and document it appropriatelyDeliver training to the CT staff focusing on Amendment Processing. Ensure all delegated staff members are competent in processing amendments

Identity and remedy GCP non-compliance with regards to Amendment processing through systematic training

Support Principal Technician on induction of new staff members and yearly Performance Development Review (PDR)

Comply with GSTT mandatory training requirements

Comply with all professional requirements set out by the relevant regulatory and professional bodies

Incidents, Risks Management Systems and Learning

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Incidents, Risks and Learning from mistakes:

Act as a Responsible Person for managing Incidents originated from the CT department: process them in accordance with policies of the CT department, R&D and GSTT

Engage with R&D Risks and Governance Committee on Incidents reporting, formulating corrective actions and implementing corrective and preventative actions

Engage with Pharmacy Incidents Review Committee and manage incidents originated from the CT Department, in line with Trusts Guidelines

Create and implement risk remedying measures. Optimise Departments performance on safety and sustainability

Generate learnings from incidents and incorporate it in the training materials and general practice

Participate in relevant Trainings offered by internal and external stakeholders

Audits and Inspections & Governance

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Audits and Inspections:

Liaise with R&D Quality Department on GSTT R&D specific Audit and inspection matters. Support them with required pharmacy components that essential for facing audits and post audit follow up actions

Liaise with various Clinical Research Directorates on Audit matters:

  • prepare for external Audits and Inspections by ensuring Pharmacy GCP standards are assured
  • Act as an accountable person for Departments Audit and Inspection readiness
  • Co-ordinate resources during Audit and Inspections
  • Following Audits and Inspections, formulate Corrective and Preventative Actions (CAPA) as per the findings, and implement them within the agreed time window
  • Sustain and monitor Preventative Actions (PA) by ensuring periodical internal audits are conducted
  • Undertake relevant regulatory specific training and knowledge upscaling in order to be resilient on adversities
  • Report any relevant concerns to the Highly Specialist Clinical Trials Pharmacist and R&D Quality Lead in a timely fashion.

4. KEY RELATIONSHIPS

The post holder will be in regular contact with staff within Guys & St Thomas Trust and outside organisations/agencies. This will include the following and their support staff:

Internal:

  • All Trust staff undertaking research (clinical and non-clinical)
  • Trust R&D Leads
  • Trust R&D Quality Lead
  • NIHR hosted platform and Local RDN
  • Directorate R&D Groups
  • R&D Finance Department
  • KHP CTO Directorates
  • GMP
  • Pharmacy Manufacturing
  • General Pharmacy and its administrative wings
  • Other Clinical Trials Work Streams
  • Various Pharmacy Clinical Directors and General Managers

External:

  • Kings College London
  • KHP partners: Evelina Hospitals, SLAM, RBH and Kings College Hospital and Lewisham Hospital
  • NIHR
  • HRA
  • Sponsors and Chief Investigators
  • IMP Manufacturing, QP and Import contractors

5. KNOWLEDGE, SKILLS AND COMPETENCY:

The post holder is expected to possess in-depth specialist knowledge in fundamentals of Clinical Trials Pharmacy Operations and should be competent in demonstrating skill sets that are essential to meet the requirements of this Job Role. The post holder will be required to analyse, and make definite judgements and interpretations (independently) on information embed in the key study documents which will be highly complex and complicated. This information will need to be received and communicated effectively. This may involve producing reports and analysing complex data which will require prolonged concentration.

Negotiation skills will be key when dealing with contentious viewpoints and unclear / conflicting information.

To establish and develop good working relationships with each of the CT Pharmacy Leads and Trust R&D Leads,

To develop and maintain an up-to-date understanding of the requirements of the UK Policy Framework for Health and Social Care

Research, and the governance issues and requirements in relation to the Research Ethics Committees for the NHS, in order to provide advice to researchers with research governance queries.

To establish and undertake a proactive systematic programme for pharmacy research governance and its monitoring

To lead on presentations/training to researchers and pharmacy staff in relation to pharmacy approvals, set up and study management

This job description provides an outline of some of the duties you will be required to perform, however these duties may be changed or expanded in line with the needs of the Research & Development Office and the Medical Directors Office.

Job description

Job responsibilities

2. KEY RESPONSIBILITIES

Study Amendments

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Amendment Processing at site level:

1. Act as an Accountable Person on managing Pharmacy Amendments

2. Receive, organise, process and manage a portfolio of Clinical Trials Amendment Notifications in a systematic way using agreed quality systems such as Amendment Tracker incorporated with various data sets

3. Liaise with Amendments Central Coordinating Team based at GSTT R&D and Kings Health Partners Clinical Trials Office (KHP-CTO), and undertake following activities:

a. On Pharmacy Amendment matters, act as a liaison and interface between R&D, KHP-CTO, Sponsor and various pharmacy support departments

b. Manage Pharmacy Amendment Email Inbox

c. Receive and systematically stratify various Amendments notifications based on its HRA classification and priority

d. Demonstrate objective and solution focused advanced communication skills when engaging with key stakeholders

e. Manage Clinical Trials Amendment Tracker in a systematic way optimising system function and quality of data

f. Undertake majority of Amendments review, approval and Implementation. In due process, liaise with designated / delegated Pharmacy Technicians and / or Pharmacists for support, completion and quality assurance

4. Escalate and discuss complex Amendment matters that requires expert attention, to Highly Specialist Clinical Trials Pharmacist and / or other delegated CT Pharmacists

5. Periodically review internal Amendment processes and procedures in order to optimise them to achieve performance, regulatory compliance and meet HRA targets

6. Undertake periodical internal Audits of Amendment processes and its GCP compliance within the Pharmacy Clinical Trials Department

GCP: Operations, Quality and Assurance

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Operations and Quality of Service

Ensure all staff members who works for Pharmacy Clinical Trials (CT) department are up to date with their GCP certificationOn day to day operational matters of the department, advise CT staff on GCP components to adhere

Advise CT staff on Investigational Medicinal Products compliance matters such as faulty IMPs, internal IMP storage failures, product recalls, quarantined stock, Monitoring Visits (MV) follow up reports and on a wide range of quality matters

Identify existing and emerging risks that may undermine departments quality systems and consequently Patients / Subjects safetyPeriodically review and amend departments Standard Operating Procedures and ensure staff compliance to it.

Deputise Highly Specialist Pharmacist in GSTT governance committees such as R&D Risk and Governance Committee, Pharmacy Incidents Review Committee and various Trial Management Groups (TMGs)Organise and provide quality components that are relevant to Site Qualification Visits (SQV), Sponsor Pharmacy support, Monitoring Visits and Site Initiation Visits (SIV)

Provide general oversight of operations to ensure quality of the service is always upheld and patient safety is paramount.

Facilities and Equipment

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Amendment Processing at site level:

The CT department manages a portfolio of IMP storage equipment ranging from untra-low temperature freezers to standard room temperature-controlled rooms where IMPs are stored. The post holder will accountable person and overall in-charge of ensuring yearly maintenance of these equipment and units, and obtaining calibration certificates from GSTT contractors.

Ensure all temperature monitoring devices are calibrated yearlyStore and maintain key facility and equipment document for compliance, audits and inspections

Undertake Capacity assessment of IMP storage systems. Periodically review and asses risks to the service delivery against capacity constraintsLiaise with GSTT Medical Equipment department on commissioning new equipment

Undertake validation and commissioning new facilities and equipmentUndertake risk assessment in areas that are external to the department where IMPs are stored

Training: Amendments, GCP-Quality

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials staff training:

Ensure all staff members who works for Pharmacy Clinical Trials (CT) department are up to date with their GCP certification

Draft training materials on various GCP components for the purpose of departmental training

Co-ordinate annual refresher training and document it appropriatelyDeliver training to the CT staff focusing on Amendment Processing. Ensure all delegated staff members are competent in processing amendments

Identity and remedy GCP non-compliance with regards to Amendment processing through systematic training

Support Principal Technician on induction of new staff members and yearly Performance Development Review (PDR)

Comply with GSTT mandatory training requirements

Comply with all professional requirements set out by the relevant regulatory and professional bodies

Incidents, Risks Management Systems and Learning

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Incidents, Risks and Learning from mistakes:

Act as a Responsible Person for managing Incidents originated from the CT department: process them in accordance with policies of the CT department, R&D and GSTT

Engage with R&D Risks and Governance Committee on Incidents reporting, formulating corrective actions and implementing corrective and preventative actions

Engage with Pharmacy Incidents Review Committee and manage incidents originated from the CT Department, in line with Trusts Guidelines

Create and implement risk remedying measures. Optimise Departments performance on safety and sustainability

Generate learnings from incidents and incorporate it in the training materials and general practice

Participate in relevant Trainings offered by internal and external stakeholders

Audits and Inspections & Governance

To undertake following activities and / or responsibilities linked to Pharmacy Clinical Trials Audits and Inspections:

Liaise with R&D Quality Department on GSTT R&D specific Audit and inspection matters. Support them with required pharmacy components that essential for facing audits and post audit follow up actions

Liaise with various Clinical Research Directorates on Audit matters:

  • prepare for external Audits and Inspections by ensuring Pharmacy GCP standards are assured
  • Act as an accountable person for Departments Audit and Inspection readiness
  • Co-ordinate resources during Audit and Inspections
  • Following Audits and Inspections, formulate Corrective and Preventative Actions (CAPA) as per the findings, and implement them within the agreed time window
  • Sustain and monitor Preventative Actions (PA) by ensuring periodical internal audits are conducted
  • Undertake relevant regulatory specific training and knowledge upscaling in order to be resilient on adversities
  • Report any relevant concerns to the Highly Specialist Clinical Trials Pharmacist and R&D Quality Lead in a timely fashion.

4. KEY RELATIONSHIPS

The post holder will be in regular contact with staff within Guys & St Thomas Trust and outside organisations/agencies. This will include the following and their support staff:

Internal:

  • All Trust staff undertaking research (clinical and non-clinical)
  • Trust R&D Leads
  • Trust R&D Quality Lead
  • NIHR hosted platform and Local RDN
  • Directorate R&D Groups
  • R&D Finance Department
  • KHP CTO Directorates
  • GMP
  • Pharmacy Manufacturing
  • General Pharmacy and its administrative wings
  • Other Clinical Trials Work Streams
  • Various Pharmacy Clinical Directors and General Managers

External:

  • Kings College London
  • KHP partners: Evelina Hospitals, SLAM, RBH and Kings College Hospital and Lewisham Hospital
  • NIHR
  • HRA
  • Sponsors and Chief Investigators
  • IMP Manufacturing, QP and Import contractors

5. KNOWLEDGE, SKILLS AND COMPETENCY:

The post holder is expected to possess in-depth specialist knowledge in fundamentals of Clinical Trials Pharmacy Operations and should be competent in demonstrating skill sets that are essential to meet the requirements of this Job Role. The post holder will be required to analyse, and make definite judgements and interpretations (independently) on information embed in the key study documents which will be highly complex and complicated. This information will need to be received and communicated effectively. This may involve producing reports and analysing complex data which will require prolonged concentration.

Negotiation skills will be key when dealing with contentious viewpoints and unclear / conflicting information.

To establish and develop good working relationships with each of the CT Pharmacy Leads and Trust R&D Leads,

To develop and maintain an up-to-date understanding of the requirements of the UK Policy Framework for Health and Social Care

Research, and the governance issues and requirements in relation to the Research Ethics Committees for the NHS, in order to provide advice to researchers with research governance queries.

To establish and undertake a proactive systematic programme for pharmacy research governance and its monitoring

To lead on presentations/training to researchers and pharmacy staff in relation to pharmacy approvals, set up and study management

This job description provides an outline of some of the duties you will be required to perform, however these duties may be changed or expanded in line with the needs of the Research & Development Office and the Medical Directors Office.

Person Specification

Experience

Essential

  • Extensive experience in clinical trials project management
  • NHS / Academic/Industry Experience in Clinical Trials

Desirable

  • Clinical Trials Data Handling
  • GCP Audits certification
  • GCP CAPA management experience

Qualifications

Essential

  • Science Graduate or Graduate in Pharmaceutical Sciences

Desirable

  • QCF Pharmacy services Level 3 (NVQ level 3) plus an accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) or Equivalent Pharmacy Technicians whom are qualified via other GPhC approved routes
  • Registered as a Pharmacy Technician with the General Pharmaceutical Council
  • Accredited Checking Pharmacy Technician Scheme (ACPT)
  • Any comparable or superior qualifications to the above three criteria

Skills

Essential

  • Excellent organisational and interpersonal skills
  • Excellent verbal and written advanced communication skills.
  • Ability to analyse and rationalise clinical trials information. Ability to make complex decisions
  • Experience of creating, managing, and delivering administrative projects

Desirable

  • Knowledge of the UK Policy Framework for Health and Social Care Research and other regulatory issues relating to medical/clinical research
  • GCP audit experience
  • Training skills
Person Specification

Experience

Essential

  • Extensive experience in clinical trials project management
  • NHS / Academic/Industry Experience in Clinical Trials

Desirable

  • Clinical Trials Data Handling
  • GCP Audits certification
  • GCP CAPA management experience

Qualifications

Essential

  • Science Graduate or Graduate in Pharmaceutical Sciences

Desirable

  • QCF Pharmacy services Level 3 (NVQ level 3) plus an accredited underpinning knowledge (BTEC in Pharmaceutical Science or equivalent) or Equivalent Pharmacy Technicians whom are qualified via other GPhC approved routes
  • Registered as a Pharmacy Technician with the General Pharmaceutical Council
  • Accredited Checking Pharmacy Technician Scheme (ACPT)
  • Any comparable or superior qualifications to the above three criteria

Skills

Essential

  • Excellent organisational and interpersonal skills
  • Excellent verbal and written advanced communication skills.
  • Ability to analyse and rationalise clinical trials information. Ability to make complex decisions
  • Experience of creating, managing, and delivering administrative projects

Desirable

  • Knowledge of the UK Policy Framework for Health and Social Care Research and other regulatory issues relating to medical/clinical research
  • GCP audit experience
  • Training skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital and St Thomas Hospital

Great Maze Pond

London

SE1 9RT


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital and St Thomas Hospital

Great Maze Pond

London

SE1 9RT


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Clinical Trials Pharmacist

MR MONCY MATHEW

moncy.mathew@gstt.nhs.uk

02071888315

Details

Date posted

18 March 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum incl. HCA

Contract

Permanent

Working pattern

Full-time

Reference number

196-LIS9378

Job locations

Guy's Hospital and St Thomas Hospital

Great Maze Pond

London

SE1 9RT


Supporting documents

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