Study Support Service Facilitator

Job description

Job responsibilities

• Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives.
• Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems.
• Support the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making.
• Maintain proficiency in cost attribution tools to support regional organisations with their user understanding, support resource access and data requirements.
• Support the coordination of the National Specialty and Setting Groups (e.g. organise national meetings, and supporting the general activities of the National Specialty and Setting Leads).
• Provide administrative support (e.g. note-taking and action tracking) to facilitate operational and project delivery and to capture learnings and knowledge for national network benefit.
• Support Study Sponsors and delegates in the utilisation of the Sponsor Engagement Tool to secure visibility of real-time research activity data and help identify capacity in the health and care research system to deliver research quickly and efficiently.
• Work in accordance with RRDN contractual requirements (e.g. the Performance and Operating Framework) and with Host-related policies and procedures.
• Support problem-solving, on request, to support RDN customers with identified challenges in study delivery.

Person Specification

Skills

Essential

• Ability to communicate clearly with multi-disciplinary staff at all levels and across organisations
• Ability to work independently in accordance with SOPs, while supporting the broader activities of a team
• Ability to prepare and deliver presentations and reports to a high standard
• Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office

Knowledge

Essential

• Knowledge of the research study lifecycle
• Knowledge of scientific, research and medical terms commonly used in health and care research
• Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR)

Experience

Essential

• Understanding of key RDN customers and their needs
• Understanding of governance and legislative framework for clinical research in the NHS
• Experience of working in a health and care research environment
• Experience of using data systems in understanding and supporting performance
• Experience of supporting with the management of projects and programmes

Knowledge/Qualifications

Essential

• Degree or specialist training relevant to the role

Desirable

• Degree in health or science discipline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital

London

SE1 9RT

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)