Job summary
We are looking to recruit an enthusiastic Ambulance Care Assistant to transport our patients to and from our specialist cardiac and respiratory hospitals at Royal Brompton hospital in London & Harefield hospital in Middlesex. You must be a professional, caring and dedicated individual working who can work Monday to Friday, providing the best possible care to our patients.
Our patient transport services are in-sourced and you will be employed directly by Guy's & St. Thomas' NHS Foundation trust, working for Royal Brompton & Harefield hospitals in-house ambulance service, transporting patients nationally to attend essential specialist services.
There are 2 positions available based in London, 1 based in Hertfordshire and 1 based in either the Hampshire or Surrey area.
Main duties of the job
The main duties of our Ambulance Care Assistants are:
Transporting our patients to attend outpatient appointments, day case treatment, admissions, discharges and transfers between NHS hospitals nationally.
Caring for frail and vulnerable patients, some require assistance with wheelchairs, both manual and electric.
The role requires a professional and caring attitude.
Communicate with patients, relatives, and the public in a calm, and professional caring manner, treating them with dignity and respect at all times, even in difficult or potentially hostile circumstances.
Deliver clear, concise basic clinical information, within their scope of practice, to theHealth Care professional when handing over patients in relevant departments.
Undertake risk assessment of patient safety, staff safety and public safety.
Ensure vehicles and equipment are kept in a state of cleanliness and any defects are recorded and reported for action to be taken.
Ensure that own personal practices in infection prevention and control meet the requirements of the hygiene code and health & safety at work; this will include cleaning of ambulance vehicles and equipment, maintaining cleanliness of vehicles and equipment, and promotion of good infection prevention and control standards.
Ambulance Care Assistants are often seen as entry level opportunities, with Staff progressing into Technician Emergency Care Assistant positions.
About us
Royal Brompton and Harefield hospitals are specialist Cardiac and Respiratory centres of excellence, that are part of Guy's & St. Thomas' NHS Foundation Trust.
From 1st April 2022, we in-sourced our ambulance transport services and you will joining the ambulance transport family that consists of a small team of transport administrators, controllers, ambulance care assistants and emergency technician assistants, that serve our patients 7 days a week.
Job description
Job responsibilities
Complete all relevant operational documentation and carry out daily routine vehicle checks.
Physically manoeuvre and / or lift patients, including the use of supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.
Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.
Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Essentias risk assessment procedures.
Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.
Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.
Maintain the vehicle in a sanitary condition in line with Infection and Prevention Control policies and health & safety and clinical waste management.
Provide any clinical assistance to the authorised level of competence in all circumstances that require it.
Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.
Drive a range of vehicles in a manner appropriate to the patients condition and in accordance with Trust approved training criteria.
Job description
Job responsibilities
Complete all relevant operational documentation and carry out daily routine vehicle checks.
Physically manoeuvre and / or lift patients, including the use of supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.
Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.
Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Essentias risk assessment procedures.
Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.
Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.
Maintain the vehicle in a sanitary condition in line with Infection and Prevention Control policies and health & safety and clinical waste management.
Provide any clinical assistance to the authorised level of competence in all circumstances that require it.
Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.
Drive a range of vehicles in a manner appropriate to the patients condition and in accordance with Trust approved training criteria.
Person Specification
Qualifications
Essential
- Level 2 Diploma or GSCE for Mathematics and English
- Full Clean driving licence UK Driving licence
Desirable
- Willingness and ability to complete a Certificate in Ambulance Patient Care (acquired post entry)
Experience
Essential
- Experience of working with people
- Experience of working alone as well as in a team
Desirable
- Experience in a patient facing setting
Skills
Essential
- Ability to prioritise workloads and act under pressure
- Excellent communication skills (written, oral and listening)
- Ability to follow written procedures and guidelines
- Ability to identify when further assistance is required
Desirable
- First Aid at Work
- FREC 3 or 4
Physical Requirements
Essential
- Be able to lift a manikin for 75kgs up and down a flight of stairs safety
Person Specification
Qualifications
Essential
- Level 2 Diploma or GSCE for Mathematics and English
- Full Clean driving licence UK Driving licence
Desirable
- Willingness and ability to complete a Certificate in Ambulance Patient Care (acquired post entry)
Experience
Essential
- Experience of working with people
- Experience of working alone as well as in a team
Desirable
- Experience in a patient facing setting
Skills
Essential
- Ability to prioritise workloads and act under pressure
- Excellent communication skills (written, oral and listening)
- Ability to follow written procedures and guidelines
- Ability to identify when further assistance is required
Desirable
- First Aid at Work
- FREC 3 or 4
Physical Requirements
Essential
- Be able to lift a manikin for 75kgs up and down a flight of stairs safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
