Job summary
On behalf of the Chief Operating Officer, the post-holder is responsible for strategic leadership in the development and delivery of the Trust's Performance Framework. They will lead on the regular assessment of Trust performance against local, national and contractual performance targets and will have a leading role in the negotiation and management of the Trust's contracts for patient services including activity plans, funding levels, service developments, counting and coding changes, quality targets/penalties/incentives and information schedules. The post holder will lead be the Trust's primary point of contact with the wider SEL Sector partners, APC and NHSE on all performance and operational recovery related issues.The postholder will deputise for the Chief Operating Officer across the whole range of their duties including where necessary attending Trust Executive and Trust Board meetings.The post holder will be responsible for the leadership of the centralized administrative service for the Trust - providing validation, data quality training and some centralised booking services Trust-wide. In discharging this function, the post-holder will play a role as a senior leader of the Trust administrative function.
Main duties of the job
The post holder will have direct line management responsibility for the Performance and Planning team and the Trust centralised administrative function. They will be required to develop and maintain efficient and effective working relationships with a wide range of people.The post holder will be responsible for:
o Ensuring the Trust delivers on the key operational standards as set out in the NHS Constitution and delivers against key operational requirements as set out in the NHS Operational Guidance.o Waiting list and referral management approaches and effectivenesso Strategic oversight and leadership in defining and delivering the Trust's Performance and Information frameworkso Be the conduit for the Trust between the ICB, APC, other SEL Providers, PCNs and NHSE on performance and elective recovery issues.o Take central role on oversight and delivery of the Trust's elective recovery programme.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation.We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.
Job description
Job responsibilities
Driving High Quality and Sustainable Outcomes
The Director of Performance and Planning and Deputy COO will lead on the identification of any performance risks or issues and work with the Clinical Group Chief Executives to develop impactful solutions. The post holder will lead the direction and oversight of performance and assurance at an aggregate level across the Trust meets its statutory responsibilities and that any performance risks are identified in a timely manner. They will also lead on the design, development and deployment of the appropriate reporting and monitoring mechanisms to the Trusts and Clinical Groups Boards. The post holder will work at the heart of a complex set of accountabilities and relationships. They will be expected to develop strong collaborative relationships both internally with the Clinical Groups and externally with the ICB and APC and neighbouring providers whilst maintaining an objective and constructive view of performance and elective recovery issues. Build a robust and productive relationship with the ICB and APC in order to lead on the delivering the performance and elective recovery agenda for South East London.
Planning and Organisation
The post holder will: Lead on the future design, development and implementation of the Trusts performance management framework, ensuring that it operates efficiently and effectively and provides the necessary assurance to the Trusts Board and Clinical Group Chief Executives. Develop the system and lead on the Trusts approach for capacity and demand modelling to support future planning and to monitor demand changes. Lead as the local expert on the performance management of healthcare services; integrating systems and managing effective working relationships with the appropriate stakeholders. Represent the Trust in sensitive and political situations, delivering difficult messages where required to senior teams and external organisations. Be the operational lead on behalf of the COO for internal business planning and the NHS national operational planning round
Job description
Job responsibilities
Driving High Quality and Sustainable Outcomes
The Director of Performance and Planning and Deputy COO will lead on the identification of any performance risks or issues and work with the Clinical Group Chief Executives to develop impactful solutions. The post holder will lead the direction and oversight of performance and assurance at an aggregate level across the Trust meets its statutory responsibilities and that any performance risks are identified in a timely manner. They will also lead on the design, development and deployment of the appropriate reporting and monitoring mechanisms to the Trusts and Clinical Groups Boards. The post holder will work at the heart of a complex set of accountabilities and relationships. They will be expected to develop strong collaborative relationships both internally with the Clinical Groups and externally with the ICB and APC and neighbouring providers whilst maintaining an objective and constructive view of performance and elective recovery issues. Build a robust and productive relationship with the ICB and APC in order to lead on the delivering the performance and elective recovery agenda for South East London.
Planning and Organisation
The post holder will: Lead on the future design, development and implementation of the Trusts performance management framework, ensuring that it operates efficiently and effectively and provides the necessary assurance to the Trusts Board and Clinical Group Chief Executives. Develop the system and lead on the Trusts approach for capacity and demand modelling to support future planning and to monitor demand changes. Lead as the local expert on the performance management of healthcare services; integrating systems and managing effective working relationships with the appropriate stakeholders. Represent the Trust in sensitive and political situations, delivering difficult messages where required to senior teams and external organisations. Be the operational lead on behalf of the COO for internal business planning and the NHS national operational planning round
Person Specification
Qualifications/Education
Essential
- Master degree level qualification or equivalent knowledge and experience
- Recognised Management Qualification
- Evidence of continuous professional development
Desirable
- Relevant postgraduate qualification in health service management
- Prince II or equivalent project management
Experience
Essential
- Experience/Evidence of delivering against operation requirements
- Experience of leadership for reporting functionality and operational data
- Experience/Evidence of identifying performance risks
- Experience/Evidence of providing assurance to Trust's Board and Clinical Group Chief Executives
- Experience/knowledge of the NHS national operational planning round
- Experience of leading on the provision of the analytics required for Trust strategic plans by developing and implementing activity, data and income models, which allow the Trust to forecast future demand levels
Desirable
- Experience of working in partnership with other organisations to achieve shared goals
Skills/Ability
Essential
- Ability to understand national and London-wide reporting requirements
- Analysis, interpretation and presentation of complex information
- Influencing clinicians and managers for service improvement
Person Specification
Qualifications/Education
Essential
- Master degree level qualification or equivalent knowledge and experience
- Recognised Management Qualification
- Evidence of continuous professional development
Desirable
- Relevant postgraduate qualification in health service management
- Prince II or equivalent project management
Experience
Essential
- Experience/Evidence of delivering against operation requirements
- Experience of leadership for reporting functionality and operational data
- Experience/Evidence of identifying performance risks
- Experience/Evidence of providing assurance to Trust's Board and Clinical Group Chief Executives
- Experience/knowledge of the NHS national operational planning round
- Experience of leading on the provision of the analytics required for Trust strategic plans by developing and implementing activity, data and income models, which allow the Trust to forecast future demand levels
Desirable
- Experience of working in partnership with other organisations to achieve shared goals
Skills/Ability
Essential
- Ability to understand national and London-wide reporting requirements
- Analysis, interpretation and presentation of complex information
- Influencing clinicians and managers for service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
