Job summary
We are seeking an experienced, enthusiastic and ambitious manager to join our team in the post of Service Manager for Clinical Haematology and Haemphilia & Thrombosis services.
We are looking for someone dynamic and innovative, with excellent prioritisation and problem-solving abilities, and a collaborative approach. You'll work closely with consultants, nurses, AHPs, managers and admin & clerical staff across the directorate and the Trust.
It is an exceptional opportunity for someone who is looking to broaden their operational management skills and develop their leadership approach further. You will report to the Deputy General Manager for the directorate and be accountable to the General Manager. The post will be based at Guy's Hospital.
As a directorate, we support models of hybrid working for our staff.
Main duties of the job
The postholder will work very closely with the matrons and clinical leads as part of the Service Management Teams for our Outpatient and Inpatient services. The post holder will lead on a range of initiatives to improve all aspects which contribute to care quality and patient experience. They will be responsible for managing performance, budgets, activity and administrative functions for these services.Additionally, they will share responsibility for the management of our consultant establishment, ensuring patients with a range of haematological diagnoses are able to access specialist care and support.
About us
The Directorate consists of Clinical Haematology, Haemophilia &Thrombosis, Cellular Pathology, Onc Health Clinical Trials, Dimbleby Cancer Centre, Mortuary & Bereavement and Chaplaincy services . The directorate also comprises one inpatient ward and day unit based at Guy's hospital. Our challenge is managing increasing activity and complexity whilst maintaining patient centred Care.
Job description
Job responsibilities
Your role will be to operationally lead the department, balancing the day-to-day delivery of safe and effective services, with developing and implementing improvement projects in collaboration with the multi-disciplinary leadership teams.You will provide leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centred service with an ethos around continuous improvement. The post holder will need to have experience of operational service delivery and needs to be flexible and adaptable to the requirements of a fast-paced cancer service. Outstanding communication, networking and organisational skills are essential.This is a challenging operational role, but represents an exciting opportunity for the right candidate to have a genuine impact on the accessibility, quality and safety of cancer services for our patients. The role represents an ideal opportunity for the post holder to further their skills and progress their career into a senior management role.You will need a clear and thorough understanding of NHS challenges and opportunities. Additionally, the post holder will be required to be confident in delivering operational initiatives to successfully meet critical performance targets including the Cancer Wait Times, and competent in complex data handling and IT skills. You will benefit from dedicated support from the directorate senior management team in delivering your objectives.
Job description
Job responsibilities
Your role will be to operationally lead the department, balancing the day-to-day delivery of safe and effective services, with developing and implementing improvement projects in collaboration with the multi-disciplinary leadership teams.You will provide leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centred service with an ethos around continuous improvement. The post holder will need to have experience of operational service delivery and needs to be flexible and adaptable to the requirements of a fast-paced cancer service. Outstanding communication, networking and organisational skills are essential.This is a challenging operational role, but represents an exciting opportunity for the right candidate to have a genuine impact on the accessibility, quality and safety of cancer services for our patients. The role represents an ideal opportunity for the post holder to further their skills and progress their career into a senior management role.You will need a clear and thorough understanding of NHS challenges and opportunities. Additionally, the post holder will be required to be confident in delivering operational initiatives to successfully meet critical performance targets including the Cancer Wait Times, and competent in complex data handling and IT skills. You will benefit from dedicated support from the directorate senior management team in delivering your objectives.
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience or equivalent experience
- Evidence of recent Continuing Professional Development.
Desirable
- Management, business or healthcare qualification
Previous experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment.
- Managing Consultants and junior doctors
Skills/ Knowledge/ Ability
Essential
- Understanding and track record of successful change and project management.
- Use analytical and judgement skills including understanding and application of complex statistical and numerical data
- Excellent management skills including motivating and coaching staff and in HR processes
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems
- IT literate, including competency in MS Office programmes and in particular in Excel.
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience or equivalent experience
- Evidence of recent Continuing Professional Development.
Desirable
- Management, business or healthcare qualification
Previous experience
Essential
- Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment.
- Managing Consultants and junior doctors
Skills/ Knowledge/ Ability
Essential
- Understanding and track record of successful change and project management.
- Use analytical and judgement skills including understanding and application of complex statistical and numerical data
- Excellent management skills including motivating and coaching staff and in HR processes
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems
- IT literate, including competency in MS Office programmes and in particular in Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
