Guy's and St Thomas' NHS Foundation Trust

Service Manager - Paediatric ENT, Urology, and General Surgery

This job is now closed

Job summary

An exciting opportunity has arisen in the Children's Surgical Services, Theatres and Anaesthetics directorate for a Service Manager to support the Paediatric ENT, Urology and General Surgery teams.

We are seeking an enthusiastic, dynamic, and and innovative individual with a strong operational background and a patient-centred approach, who enjoys working in a busy, friendly, multidisciplinary team environment to support us in the delivery of high-quality services.

Candidates are expected to have a good understanding of HR procedures and relevant demonstrable experience .

This is a challenging role and the ideal candidate would need to be able to deal with complex queries, liaise and negotiate with clinicians, lead on local changes and implement these changes quickly and efficiently. We are looking for an individual who is transparent , honest and possesses excellent communication skills. An in-depth knowledge of the service or experience of working in an operational leadership capacity is essential to this post.

Main duties of the job

Your role will be to operationally manage the services, provide clear leadership and ensure delivery against our performance goals. You will work closely with service leads, matrons, clinicians, managers and other staff across the Trust and in the local healthcare economy.

You will provide proven leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centred service with an ethos around continuous improvement. You will be self-motivated and able to work autonomously at pace.

You will be effective in managing your time, workload and priorities. You will be highly analytical and confident to challenge the status quo while building excellent working relationships that quickly enable you to become a trusted and credible leader across all staff groups. You will be focused on outcomes and motivated by your drive to deliver the highest quality care while ensuring the best possible patient experience.

In order to be shortlisted, you will be expected to provide succinct and clearly referenced evidence which demonstrates that you fulfil the essential requirements for the position.

About us

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Date posted

19 August 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum (incl. of HCAA)

Contract

Permanent

Working pattern

Full-time

Reference number

196-EVE0435-S

Job locations

St Thomas' Hospital

Westminster Bridge Road

London

SE1 9RT

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Qualification or equivalent

Essential

Educated to degree level or equivalent knowledge, skills and experience.
Evidence of recent Continuing Professional Development.

Previous experience

Essential

Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.

Desirable

Knowledge and understanding of the changing NHS environment.

Skills / Knowledge / Ability

Essential

Knowledge of operations and / or project management methodologies and techniques
Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
Ability to find innovative ways of solving or pre-empting problems

Person Specification

Qualification or equivalent

Essential

Educated to degree level or equivalent knowledge, skills and experience.
Evidence of recent Continuing Professional Development.

Previous experience

Essential

Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.

Desirable

Knowledge and understanding of the changing NHS environment.

Skills / Knowledge / Ability

Essential

Knowledge of operations and / or project management methodologies and techniques
Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
Ability to find innovative ways of solving or pre-empting problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

St Thomas' Hospital

Westminster Bridge Road

London

SE1 9RT

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

St Thomas' Hospital

Westminster Bridge Road

London

SE1 9RT

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)