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Guy's and St Thomas' NHS Foundation Trust

Patient Access Officer

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a full-time Band 3 Patient Access Officer within the Referral Management Centre at Guy's and St ThomasNHS Foundation Trust.This is an exciting role where the post holder will join an established team which provides referral management trust wide and will work from both theGuy's and the St Thomas sites.

Main duties of the job

We are looking for a dedicated and enthusiastic individual with good organizational skills and excellent attention to detail. The successfulcandidate will have the ability to prioritise, organise and work flexibly in order to meet targets and adapt to changing workloads.Experience within the NHS is desirable and the role offers training, support and good opportunities for development.

About us

The department has a strong commitment to excellence in service and the post holder will have an opportunity to interact with many Trust servicesand make a positive impact on the patient pathway. The role will require you to work with confidential information and requires a candidate withstrong data data quality skills

Details

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year per annum

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

196-A&C351

Job locations

Education & Training Centre

75-79 York Road

London

SE1 7NJ


Job description

Job responsibilities

The key focus for the role will be:Providing a professional and high quality service for patient referral processing within the TrustDeveloping and maintaining strong relationships with services to ensure patients referrals are processed in line with Trust guidelinesEnsuring accurate data entry to help the Trust meet all internal and external access targets in relation to outpatient appointments, admissionsand pathway managementProviding a high quality service for patients and clinical teams

Job description

Job responsibilities

The key focus for the role will be:Providing a professional and high quality service for patient referral processing within the TrustDeveloping and maintaining strong relationships with services to ensure patients referrals are processed in line with Trust guidelinesEnsuring accurate data entry to help the Trust meet all internal and external access targets in relation to outpatient appointments, admissionsand pathway managementProviding a high quality service for patients and clinical teams

Person Specification

Qualifications

Essential

  • GCSEs or equivalent including Maths and English
  • NVQ Level 3 or relevant equivalent experience

Desirable

  • IT package qualification / training such as the European Computer Driving Licence (ECDL)

Experience

Essential

  • Previous demonstrable experience of data collection and data quality skills
  • Previous experience of ASI processing
  • Experience of working with confidential documents and information

Desirable

  • Understanding and experience of Trust hospital systems ie: Epic, SCR
  • Pathway management experience

Skills and Knowledge

Essential

  • Excellent verbal, written and numerical skills
  • Ability to plan, organise and prioritise workload in a methodical manner

Desirable

  • Ability to work on own initiative and as part of a team
Person Specification

Qualifications

Essential

  • GCSEs or equivalent including Maths and English
  • NVQ Level 3 or relevant equivalent experience

Desirable

  • IT package qualification / training such as the European Computer Driving Licence (ECDL)

Experience

Essential

  • Previous demonstrable experience of data collection and data quality skills
  • Previous experience of ASI processing
  • Experience of working with confidential documents and information

Desirable

  • Understanding and experience of Trust hospital systems ie: Epic, SCR
  • Pathway management experience

Skills and Knowledge

Essential

  • Excellent verbal, written and numerical skills
  • Ability to plan, organise and prioritise workload in a methodical manner

Desirable

  • Ability to work on own initiative and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Education & Training Centre

75-79 York Road

London

SE1 7NJ


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Education & Training Centre

75-79 York Road

London

SE1 7NJ


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Karen Galloway

Recruitmenthelp@gstt.nhs.uk

02071887188

Details

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year per annum

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

196-A&C351

Job locations

Education & Training Centre

75-79 York Road

London

SE1 7NJ


Supporting documents

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