Job summary
Health Data Quality Clerk (Band 3)
Monday to Friday 08:00-16:00
An exciting opportunity has become available to join the Information Governance and Management team.
The Health Records Department provides services to clinicians, managers and staff on behalf of Guy's and St Thomas' NHS Foundation Trust
This is a new, varied and challenging role in a complex and dynamic environment. The ideal candidate will have previous experience within a NHS environment and have scanning experience.
To succeed in this role; you will need to have excellent communication skills and the ability to develop working relationships with both clinical and non-clinical staff at all levels.
If you are a self-motivated, pro-active individual who has strong time management and communication skills please apply!
Closing Date: 10/03/2024 at Midnight
Written Assessments and Interviews will be held on 24/04/2023
For further details / informal visits contact:
Senior Health Records Officer, Louise Mandley - louise.mandley@gstt.nhs.uk
Main duties of the job
Preparation and Scanning
First line quality assurance of paper health records prior to entry in to Cito
The first line quality assurance of scanned images (QASI) of records entered in to Cito
Adhere to the standards set out in the Trust's Scanning and Quality Assurance of Health Records Procedure
Scan set amount of documents in the agreed timescales, i.e. 72 hours
Report monthly on performance, ensuring Key Performance Indicators are captured accurately
Duplicate Registration
To ensure all identified duplicate registrations are resolved on Epic
Merges health and dental records (on paper and electronically) for patients with duplicate numbers
Amends overlapping admissions
Escalate any concerns as appropriate to the Data Quality Officers and/or the Deputy Health Records Managers
Liaise with the National Back Office as appropriate
Liaise and work closely with King's College health records team
About us
Guy's & St Thomas' (GSTT) is one of the largest hospital trusts in the country. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Royal Brompton and Harefield hospitals became part of Guy's and St Thomas' in February 2021, bringing together world-leading expertise and research in heart and lung disease.
Job description
Job responsibilities
Please see the job description for detailed responsibilities.
To maintain a professional attitude towards all services at all times
Ensure retrieved paper health records from off-site storage are tracked appropriately and reach their destination in a timely manner
Ensure paper health records are stored, tracked appropriately and returned to offsite storage in a timely manner
To adhere to the Trust and departmental health and safety polices and procedures when moving and handling case-notes, whether individually or boxed by using the manual aids provided. (e.g. trolleys)
To ensure the scanning bureau is left in a neat and tidy order at all times
To escalate any IT issues to the IT service desk promptly, ensuring the Data Quality Officers are kept informed of any issues
Job description
Job responsibilities
Please see the job description for detailed responsibilities.
To maintain a professional attitude towards all services at all times
Ensure retrieved paper health records from off-site storage are tracked appropriately and reach their destination in a timely manner
Ensure paper health records are stored, tracked appropriately and returned to offsite storage in a timely manner
To adhere to the Trust and departmental health and safety polices and procedures when moving and handling case-notes, whether individually or boxed by using the manual aids provided. (e.g. trolleys)
To ensure the scanning bureau is left in a neat and tidy order at all times
To escalate any IT issues to the IT service desk promptly, ensuring the Data Quality Officers are kept informed of any issues
Person Specification
Knowledge/Qualifications
Essential
- Good standard of education (e.g. A' Levels Maths & English grade C and above or equivalent)
- Excellent verbal and written English and numeric capabilities
Desirable
- Certificate of technical competence e.g. Institute of Health Records and Information Management or equivalent
Experience
Essential
- Experience of working in an NHS environment
- Experience of working in a very busy department
Desirable
- Experience within a health records setting
- Experience in document preparation
- Experience of scanning documents
- Experience in resolving duplicate registrations
Skills
Essential
- Excellent levels of attention to detail
- Allocates work to junior staff and checks work
Desirable
- Knowledge of Data Protection Act 2018 and the importance of confidentiality
Physical Requirements
Essential
- Must be able to pull / push records trolleys
- Must be able to walk long distances and be on their feet for long periods of time
Person Specification
Knowledge/Qualifications
Essential
- Good standard of education (e.g. A' Levels Maths & English grade C and above or equivalent)
- Excellent verbal and written English and numeric capabilities
Desirable
- Certificate of technical competence e.g. Institute of Health Records and Information Management or equivalent
Experience
Essential
- Experience of working in an NHS environment
- Experience of working in a very busy department
Desirable
- Experience within a health records setting
- Experience in document preparation
- Experience of scanning documents
- Experience in resolving duplicate registrations
Skills
Essential
- Excellent levels of attention to detail
- Allocates work to junior staff and checks work
Desirable
- Knowledge of Data Protection Act 2018 and the importance of confidentiality
Physical Requirements
Essential
- Must be able to pull / push records trolleys
- Must be able to walk long distances and be on their feet for long periods of time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
