Job summary
Our award-winning team develops engaging, informative and accessible health content across a range of formats. We're here to make sure all information is easy to understand, inclusive, trustworthy and meets the needs of the diverse population that use our hospitals and community services.
Our materials are highly regarded and you will have the exceptional editorial skills to build on this success. You will be able to turn complex clinical information into clear and concise copy, using an understanding of health literacy and plain English.
You'll also produce webpages using a content management system (CMS). Applicants with an understanding of digital disciplines such as accessibility and content design would be especially welcome.
We work at a lively pace and enjoy a wide variety of projects, working across our sites with different healthcare professionals and patient groups. We're also passionate about evolving our service and embed broader digital disciplines like content design and supporting the development of digital products.
We produce evidence-based information in line with our robust processes that underpin our PIF TICK accreditation.
Main duties of the job
Please read the job description and person specification documents for further information. If you need accessible versions, please contact healthcontent@gstt.nhs.uk
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best-known hospitals: Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield, as well as community services in Lambeth and Southwark. All have a long history of high-quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and, as part of King's Health Partners, we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.
Job description
Job responsibilities
Job summary
The health content team is responsible for developing and updating high-quality resources, designed to meet the needs of our patients, and their families and carers.
We produce hundreds of patient information resources a year. The majority of this is written content on the Trusts website, but we also work on leaflets, books, films and other digital projects.
The health content officer will work closely with clinical teams from across the Trust to develop accessible and clear information, in line with our policy and approval process. The post holder will also work closely with health content leads (staff in each clinical specialty with an interest in health content) to help govern our resources.
The post is suitable for someone with significant or substantial experience in digital content management, and additional experience in publications, editorial, communications or patient involvement. It is suitable for someone with excellent verbal and writing skills, and attention to detail.
The post holder will work with the wider communications team to raise awareness of the value of good health information, our processes and the range of information we have available. The quality of our health information has been recognised by awards from the BMA and the Bupa Foundation.
Key relationships
- Health content team (health content manager, 2 senior health content officers and 3 health content officers)
- Head of digital communications and health content
- Director of communications
- The wider communications team
- Directorate health content leads (health content group)
- Drugs and Therapeutics Committee
- Clinical and support staff throughout the Trust
- Communications staff across Kings Health Partners
Main duties and responsibilities
- Write, edit and oversee the production of high-quality health content.
- Use advanced content design and writing skills to produce information in a well-formatted layout and structure, with a focus on user experience, health literacy, inclusivity and accessibility
Job description
Job responsibilities
Job summary
The health content team is responsible for developing and updating high-quality resources, designed to meet the needs of our patients, and their families and carers.
We produce hundreds of patient information resources a year. The majority of this is written content on the Trusts website, but we also work on leaflets, books, films and other digital projects.
The health content officer will work closely with clinical teams from across the Trust to develop accessible and clear information, in line with our policy and approval process. The post holder will also work closely with health content leads (staff in each clinical specialty with an interest in health content) to help govern our resources.
The post is suitable for someone with significant or substantial experience in digital content management, and additional experience in publications, editorial, communications or patient involvement. It is suitable for someone with excellent verbal and writing skills, and attention to detail.
The post holder will work with the wider communications team to raise awareness of the value of good health information, our processes and the range of information we have available. The quality of our health information has been recognised by awards from the BMA and the Bupa Foundation.
Key relationships
- Health content team (health content manager, 2 senior health content officers and 3 health content officers)
- Head of digital communications and health content
- Director of communications
- The wider communications team
- Directorate health content leads (health content group)
- Drugs and Therapeutics Committee
- Clinical and support staff throughout the Trust
- Communications staff across Kings Health Partners
Main duties and responsibilities
- Write, edit and oversee the production of high-quality health content.
- Use advanced content design and writing skills to produce information in a well-formatted layout and structure, with a focus on user experience, health literacy, inclusivity and accessibility
Person Specification
Qualifications and education
Essential
- Training to relevant degree level or equivalent
Skills
Essential
- Able to interpret complex information and turn this into easy to understand content
- Able to write clearly and concisely with exceptional attention to detail
- Able to create website content on a CMS that meets users' needs
Desirable
- Understands the NHS and wider health and patient issues including health literacy and inequalities
- Knowledge of digital accessibility and user experience (UX)
Experience
Essential
- Writing, editing and publishing content for websites
- Experience of producing patient or consumer information
- Direct experience of writing and editing text for different audiences
- Project management experience
Desirable
- Experience working with or consulting patients and/or the public
Person Specification
Qualifications and education
Essential
- Training to relevant degree level or equivalent
Skills
Essential
- Able to interpret complex information and turn this into easy to understand content
- Able to write clearly and concisely with exceptional attention to detail
- Able to create website content on a CMS that meets users' needs
Desirable
- Understands the NHS and wider health and patient issues including health literacy and inequalities
- Knowledge of digital accessibility and user experience (UX)
Experience
Essential
- Writing, editing and publishing content for websites
- Experience of producing patient or consumer information
- Direct experience of writing and editing text for different audiences
- Project management experience
Desirable
- Experience working with or consulting patients and/or the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
