Job summary
We are seeking a highly motivated and enthusiastic Genomic Pathway Co-ordinator to join our growing service team supporting the operational delivery of Whole Genome Sequencing (WGS) across the South East region.
Main duties of the job
Responsibilities include:o Acting as a central point of contact for patients, clinicians and laboratory leads
o Processing WGS referrals in a timely manner
o Tracking documentation and samples across the WGS pathway
o Fostering key relationships with patients and families, clinical and laboratory teams and administrative and managerial staff
This is an ideal opportunity for a proactive and self-motivated individual who enjoys working in a fast paced environment. Individuals who may be considering a career in genomics, clinical research or project delivery may find this opportunity provides a key stepping stone to their career development. Excellent interpersonal and communication skills and an ability to work under pressure is essential to the role. The post holder will be required to work across multiple sites/Trusts within the South East region.
About us
The South East Genomic Laboratory Hub (SEGLH) is a network of 7 NHS Trusts and a leading pathology provider. Led by Guy's & St Thomas' NHS Foundation Trust, the SEGLH provides genomic Cancer and Rare Disease testing to patients across South London, Kent, Surrey and Sussex.
For further details, please inspect the Job Description.
Job description
Job responsibilities
The Genomic Pathway Co-ordinator will be expected to foster key working relationships with the following:
Internal (across all Trusts within the South East GLH geography)
- Patients and families
- Cancer and Rare Disease Clinicians
- Laboratory leads and Scientists
- Phlebotomists, Nursing and Allied Health Professionals
- Service Delivery team
- Administrative and Managerial staff
External
- Courier services
- North Thames GLH and other National GLHs
For further details, please inspect the Job Description.
Job description
Job responsibilities
The Genomic Pathway Co-ordinator will be expected to foster key working relationships with the following:
Internal (across all Trusts within the South East GLH geography)
- Patients and families
- Cancer and Rare Disease Clinicians
- Laboratory leads and Scientists
- Phlebotomists, Nursing and Allied Health Professionals
- Service Delivery team
- Administrative and Managerial staff
External
- Courier services
- North Thames GLH and other National GLHs
For further details, please inspect the Job Description.
Person Specification
Qualifications/Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent
- Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
Desirable
- IT package qualification/training, e.g. European Computer Driving Licence (ECDL)
- Customer services qualification/training
Previous Experience
Essential
- Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment.
- Ability to deal with a range of issues independently and efficiently
- Proven administrative experience
Desirable
- Experience of supervising staff
Skills / Knowledge / Ability
Essential
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to deal with difficult service users and challenging situations
- Demonstrable experience of data collection, presentation, report writing and handling of data quality issues
- Ability to work with confidential data and information and deal with sensitive issues discreetly
- Organisational and time management skills to meet deadlines
- Excellent interpersonal and communication skills face to face, in writing and on the telephone
Person Specification
Qualifications/Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent
- Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
Desirable
- IT package qualification/training, e.g. European Computer Driving Licence (ECDL)
- Customer services qualification/training
Previous Experience
Essential
- Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment.
- Ability to deal with a range of issues independently and efficiently
- Proven administrative experience
Desirable
- Experience of supervising staff
Skills / Knowledge / Ability
Essential
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to deal with difficult service users and challenging situations
- Demonstrable experience of data collection, presentation, report writing and handling of data quality issues
- Ability to work with confidential data and information and deal with sensitive issues discreetly
- Organisational and time management skills to meet deadlines
- Excellent interpersonal and communication skills face to face, in writing and on the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
