Job summary
Our scheme gives you practical experience of general management and other leadership roles in the NHS. General management roles vary across organisations, however the majority will include people management, resource and budget management, working closely with clinical colleagues and consulting patients and the public on improving services.
We aim to equip you with the skills and the confidence to be able to make a real difference to our healthcare services - with the fundamental aim of improving patient care. The scheme is designed to give you a range of experience so that you can learn, develop and move into more senior posts following completion.
Main duties of the job
As a management trainee, you will undertake two distinct placements over two years - one will be an operational role ensuring services are managed and delivered in the best possible way for our patients, and the other will be a placement focusing on quality and service improvements, or longer-term plans and projects. This means you will gain exposure across the Trust equipping you with the knowledge and experience to progress your career post-scheme.
As well as stretch projects and unlimited senior management engagement, you will be exposed to a wide range of work, touching on all elements of general management. This will encompass practical experience in:
- Organisational strategy
- Change management
- Project management
- Financial management
- HR management
Each placement will provide different challenges and varied stakeholders. Everything you do will have a focus on delivering the best, high quality care for our patients.
This is a two-year training programme, which is aimed to grow and develop the NHS managers and leaders of the future. As well as developing your work-based skills, an essential component of the programme includes studying towards a Level 7 Senior Leader Apprenticeship. With hard work and commitment at the end of the scheme you will have gained the knowledge and skills and a professional qualification which will enable you to be able to apply for more senior level roles with greater complexity, with an earning potential of around £50,000.
About us
With over 23,500 staff working across 5 of the UK's best known hospitals as well as providing services in the community, we have a long tradition of clinical and scientific achievement, bringing together world class clinical services, teaching and research. We also have one of the National Institute for Health Research's biomedical research centres.
Our values drive everything that we do, developed in close collaboration with staff to provide our patients with exceptional care every day.
- Put patients first
- Take pride in what we do
- Respect others
- Strive to be the best
- Act with Integrity
Our strategy is central to achieving our vision which is to advance health and wellbeing as a local, national and international leader in clinical care, education and research. Our three strategic priorities are:
- Patients
- People
- Partnerships
Guy's and St Thomas' is firmly committed to meeting the aim of the NHS constitution and providing an equally welcoming to people of all backgrounds, cultures, nationalities and religions. Equality , Diversity & Inclusion is front and centre of the Management Training Scheme, and we were particularly pleased to welcome a cohort in 2023 where 58% of individuals identified as being from a Black, Asian or Ethnic Minority background.
Job description
Job responsibilities
Here is a sample of duties that our Management Trainees perform. Please note this is not an exhaustive list as every day and department is different:
- Ensuring best-in-class patient care by overseeing smooth operations within the department, by liaising closely with clinical and administrative staff, as well as the Works and IT department
- Delegated budget responsibility
- Drafting communication plans
- Contributing to Improvement projects to facilitate better patient care or more effective use of resource
- Line managing and motivating admin & clerical staff for the department and performing personal development reviews so everyone can realise their potential at the Trust.
- Board/committee meetings management (drafting papers, creating agendas and updating actions).
- Conducting/facilitating daily situation report meetings regarding the previous days performance.
- Leading on the complaints handling procedure of the department. This includes dealing with the Patient Advice and Liaison Service, formal written complaints, and clinical negligence claims.
- Daily reporting of performance figures, weekly reporting of admissions figures and monthly reporting of the departments prescribing history of particularly expensive medications.
- Monthly analysis of complaints, compliments and Friends & Family test trends in the form of a Quality, safety and Risk analysis report, to be presented at monthly Clinical Governance meetings.
- Facilitating the weekly departmental performance meeting, when the service manager is on leave.
- Escalating operational issues to different areas of the hospital. This can include liaising with the service managers of other wards, the site nurse practitioners and clinicians alike.
- Undertaking various HR processes, such as terminating, extending or making changing to doctors contracts, and organising placements for clinical attachments.
- Service improvement projects e.g. DrDoctor text messaging service, improvements to clinic space, patient information and patient experience feedback, GSTT website pages
- Collating data on a monthly basis and liaising with Finance, clinical lead and other medical staff to identify trends and patterns in clinical behaviour and ways to target these for potential cost savings
- Cross cover Deputy Service Manager
Job description
Job responsibilities
Here is a sample of duties that our Management Trainees perform. Please note this is not an exhaustive list as every day and department is different:
- Ensuring best-in-class patient care by overseeing smooth operations within the department, by liaising closely with clinical and administrative staff, as well as the Works and IT department
- Delegated budget responsibility
- Drafting communication plans
- Contributing to Improvement projects to facilitate better patient care or more effective use of resource
- Line managing and motivating admin & clerical staff for the department and performing personal development reviews so everyone can realise their potential at the Trust.
- Board/committee meetings management (drafting papers, creating agendas and updating actions).
- Conducting/facilitating daily situation report meetings regarding the previous days performance.
- Leading on the complaints handling procedure of the department. This includes dealing with the Patient Advice and Liaison Service, formal written complaints, and clinical negligence claims.
- Daily reporting of performance figures, weekly reporting of admissions figures and monthly reporting of the departments prescribing history of particularly expensive medications.
- Monthly analysis of complaints, compliments and Friends & Family test trends in the form of a Quality, safety and Risk analysis report, to be presented at monthly Clinical Governance meetings.
- Facilitating the weekly departmental performance meeting, when the service manager is on leave.
- Escalating operational issues to different areas of the hospital. This can include liaising with the service managers of other wards, the site nurse practitioners and clinicians alike.
- Undertaking various HR processes, such as terminating, extending or making changing to doctors contracts, and organising placements for clinical attachments.
- Service improvement projects e.g. DrDoctor text messaging service, improvements to clinic space, patient information and patient experience feedback, GSTT website pages
- Collating data on a monthly basis and liaising with Finance, clinical lead and other medical staff to identify trends and patterns in clinical behaviour and ways to target these for potential cost savings
- Cross cover Deputy Service Manager
Person Specification
Education and /or Experience
Essential
- Educated to Level 2 Mathematics and English
Previous experience
Essential
- Track record of delivery against targets/objectives
Skills/knowledge/ability
Essential
- Passion and commitment to the NHS and a desire to further its aims
- Enthusiasm to lead, motivate, inspire and develop teams
- Excellent verbal and written communication skills
- Inclusive leadership and influencing skills
- Knowledge of and commitment to Equality, Diversity & Inclusion
- Commitment to ongoing personal and professional development
- A commitment to improving patient services
Person Specification
Education and /or Experience
Essential
- Educated to Level 2 Mathematics and English
Previous experience
Essential
- Track record of delivery against targets/objectives
Skills/knowledge/ability
Essential
- Passion and commitment to the NHS and a desire to further its aims
- Enthusiasm to lead, motivate, inspire and develop teams
- Excellent verbal and written communication skills
- Inclusive leadership and influencing skills
- Knowledge of and commitment to Equality, Diversity & Inclusion
- Commitment to ongoing personal and professional development
- A commitment to improving patient services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
