Job summary
We are excited to be advertising the role of an Assistant Service Manager to work within the Paediatric Plastic Surgery and Ophthalmology services within Evelina London. The post will be 37.5 hours a week based at St Thomas' hospital.
Our Paediatric Plastic Surgery service is one of the largest of its kind, seeing patients from south London and the south east England. We operate on over 1000 children and see over 4000 outpatients in our busy clinics each year.
Our Paediatric Ophthalmology treats children with conditions that affect vision and the eyes. We see children from Lambeth and Southwark, as well as offering specialist care for children from across the south east and further afield.
Please note - previous applicants need not reapply.
Main duties of the job
The successful applicant will play a pivotal role in the operational leadership of our Paediatric Plastic Surgery and Ophthalmology services. With line management responsibility for a team of A&C staff they will work closely with the clinical teams to ensure the delivery of key national targets in relation to the efficient delivery of high quality services. They will also be given the opportunity to take the lead on specific initiatives to modernise and transform services. We are looking for an individual with excellent organisational skills, attention to detail and the ability to work autonomously.
About us
Evelina London is part ofGuy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy's and St Thomas'.
Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life. Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world.
As the only NHS Trust in London with women's and specialist children's services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children. We operate through four clinical directorates: Neonatology and Medical Specialties, Surgical Services, Theatres and Paediatric Intensive Care, Children's Community Services and Women's Services.
Job description
Job responsibilities
This role is to support the Service Manager in the delivery of a range of services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of consultants and clinical teams within the department. This post could also assume the management of an outpatients department as well as managing theatre lists and associated scheduling processes. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations.
Job description
Job responsibilities
This role is to support the Service Manager in the delivery of a range of services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of consultants and clinical teams within the department. This post could also assume the management of an outpatients department as well as managing theatre lists and associated scheduling processes. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations.
Person Specification
Qualifications/ Education
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Previous experience
Essential
- Significant experience of staff supervision/staff management including recruitment/retention/appraisal/first line disciplinary and knowledge of budget management issues
- Have significantly contributed to meeting operational objectives
- Experience of delivering Administrative and Clerical Outpatient Services
- Evidence of introducing and supporting change processes
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
- Evidence of positively influencing organisational culture
- Track record of supporting the management of innovation and service improvements
Skills/Knowledge/Ability
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Person Specification
Qualifications/ Education
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Previous experience
Essential
- Significant experience of staff supervision/staff management including recruitment/retention/appraisal/first line disciplinary and knowledge of budget management issues
- Have significantly contributed to meeting operational objectives
- Experience of delivering Administrative and Clerical Outpatient Services
- Evidence of introducing and supporting change processes
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
- Evidence of positively influencing organisational culture
- Track record of supporting the management of innovation and service improvements
Skills/Knowledge/Ability
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Ability to respond to changing demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
