Job summary
Are you a creative multimedia producer who can help us engage our audiences across a range of digital channels?
We are now recruiting for a Digital Marketing Communications Officer to join the Health Innovation Network (HIN). This role leads the production of graphics, videos and other formats of multimedia for use across our corporate and client channels, as well as providing expertise in social media and website management.
Hosted by Guy's and St Thomas's NHS Foundation Trust, we enjoy the benefits of being NHS members of staff while focusing on innovation to improve the lives of patients and staff in the health and care sector. We support innovators and health and care teams in London and across the country to tackle some of the greatest challenges facing the health and care sector, including:
- Reducing the backlog of patients waiting for care;
- Improving the safety, efficiency and effectiveness of the workforce;
- Identifying and reducing disparities in health outcomes due to health inequalities.
Main duties of the job
We are looking for a versatile digital communications specialist who can produce excellent multimedia content while also contributing to the wider communications and engagement activity of the team. Typical duties could include:
- Producing simple animated video content using Adobe Creative Cloud, Canva and other tools;
- Designing posters, social media graphics and other visual content;
- Planning and delivering recordings of audio and video;
- Helping to manage digital and social media channels and determine our digital engagement approach.
We are not expecting an expert in all forms of digital multimedia production; a good fundamental understanding of common tools and techniques and a desire to learn is most important.
About us
What is the Health Innovation Network?
The HIN is the Academic Health Science Network (AHSN) for south London, one of 15 AHSNs across England. We work across a range of health and care services through each of our clinical and innovation themes, to transform care in diabetes, patient safety, mental health, cardiovascular and healthy ageing and to accelerate innovations into the NHS. AHSNs help mobilise the value that the NHS can add as an economic asset to the UK economy. As an AHSN the HIN works with a range of expert support and services across the health and care sectors that support NHS innovators and companies to realise the commercial and economic potential of their innovations.
As part of the HIN adaptable working principles, which allows our ability to adapt to anticipated changes in project portfolios and gives staff the opportunity to enhance their skills and expertise, the successful candidate may be asked to operate across other themes and projects.
Our Values
Brave - We encourage our teams and others to be brace with their ideas and support them to try new things.
Kind - We care about each other, the people we work with and about the health and wellbeing of south Londoners.
Open - We're open about what we do, and we share what we learn.
Different - We think differently, and we are strong because of our diverse background, talents, and experiences.
Together - We build communities and networks, we collaborate, and we connect.
Job description
Job responsibilities
Update the website using the content management system. Approving and editing website submissions from other HIN staff members. Publish new and updated content online, ensuring all content is correctly tagged and optimised for search engines.
Create and edit content for the website, email newsletters and social media channels, making sure everything we publish meets users needs and adheres to NHS style guide.
Send targeted emails as required, tailoring each to the appropriate audience and using feedback and analytics to increase readership.
Monitor and report on relevant website activity using Google Analytics and/or other customer insight tools.
Production of infographics, graphic design, video and audio content:- Use the latest computer technology and other appropriate mediums to produce creative and innovative graphic design/artwork for use in the presentation of organisation publications and promotional materials.- Discuss and interpret clients needs/requirements for design work, providing expertise and creative input from the inception stage of design work through to its final production.- To continually develop skills in the latest desk top publishing, printing and multimedia techniques, and apply these as necessary in order to maintain and enhance the increasing expectation and requirements of colleagues and fully use the potential of computer design packages and the skills of other team members.
To develop and use computer manipulation techniques on a wide range of base materials, including photographs, to provide colour correction, image enhancement and as necessary, image creation.
Provide a filming and production service.
Working to NHS guidelines, with regard to design considerations and photographic consent and copyright.
Advise internal and external staff on appropriate communications approach.
Help maintain e-calendar of events, such as infection control week, diabetes week etc.
Providing guidance and advice for Trust publications and documents in relation to quality of content, brand and messaging.
Job description
Job responsibilities
Update the website using the content management system. Approving and editing website submissions from other HIN staff members. Publish new and updated content online, ensuring all content is correctly tagged and optimised for search engines.
Create and edit content for the website, email newsletters and social media channels, making sure everything we publish meets users needs and adheres to NHS style guide.
Send targeted emails as required, tailoring each to the appropriate audience and using feedback and analytics to increase readership.
Monitor and report on relevant website activity using Google Analytics and/or other customer insight tools.
Production of infographics, graphic design, video and audio content:- Use the latest computer technology and other appropriate mediums to produce creative and innovative graphic design/artwork for use in the presentation of organisation publications and promotional materials.- Discuss and interpret clients needs/requirements for design work, providing expertise and creative input from the inception stage of design work through to its final production.- To continually develop skills in the latest desk top publishing, printing and multimedia techniques, and apply these as necessary in order to maintain and enhance the increasing expectation and requirements of colleagues and fully use the potential of computer design packages and the skills of other team members.
To develop and use computer manipulation techniques on a wide range of base materials, including photographs, to provide colour correction, image enhancement and as necessary, image creation.
Provide a filming and production service.
Working to NHS guidelines, with regard to design considerations and photographic consent and copyright.
Advise internal and external staff on appropriate communications approach.
Help maintain e-calendar of events, such as infection control week, diabetes week etc.
Providing guidance and advice for Trust publications and documents in relation to quality of content, brand and messaging.
Person Specification
Previous experience
Essential
- Photography / video / graphics / audio design experience
Skills/Knowledge/ Ability
Essential
- Excellent writing skills, including proficiency with punctuation, grammar, spelling and attention to detail
- Video filming and production
- Photography skills
- Graphic design
- Audio production and editing
Qualifications/ Education
Essential
- Degree in Communications or relevant creative area or equivalent experience
Person Specification
Previous experience
Essential
- Photography / video / graphics / audio design experience
Skills/Knowledge/ Ability
Essential
- Excellent writing skills, including proficiency with punctuation, grammar, spelling and attention to detail
- Video filming and production
- Photography skills
- Graphic design
- Audio production and editing
Qualifications/ Education
Essential
- Degree in Communications or relevant creative area or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
