Job summary
An exciting opportunity has arisen for Band 5 Assistant Service Manager within Evelina to support the service delivery of Therapy services. We are seeking an enthusiastic, dynamic and innovative individual with excellent communication skills and the ability to build relationships across a multi-professional team and be able to adapt to an evolving service in order to ensure the continuous delivery of high quality patient care.
Main duties of the job
This role is to support the Assistant General Manager in the delivery of a range of AHP (Allied Health Professionals) and Psychology services. This will involve delivering against targets in a range of service areas. This will involve direct line management of a co-ordinator.
For any informal conversations, please contact Zara Morgan on Zara.Morgan@gstt.nhs.uk
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
Evelina London is part of Guy's and St Thomas' NHS Foundation Trust and we are responsible for providing the Trust's services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy's and St Thomas'.
Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life for children, young people and for women from London, South East England, and - for some rare conditions - around the UK and the world.
As the only NHS Trust in London with women's and specialist children's services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children.
Job description
Job responsibilities
This role is to support the Assistant General Manager in the delivery of a range of AHP (Allied Health Professional) and Psychology services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of consultants and clinical teams within the department. This post could also assume the management of an outpatients department. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of therapists where needed and within resource limitations.
Job description
Job responsibilities
This role is to support the Assistant General Manager in the delivery of a range of AHP (Allied Health Professional) and Psychology services. This will involve delivering against targets in a range of service areas. This will involve ensuring the provision of a high quality medical secretarial service to patients and a group of consultants and clinical teams within the department. This post could also assume the management of an outpatients department. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel, medical secretaries and other groups of staff. The post holder may also offer a high level of support administration and organisation to a group of therapists where needed and within resource limitations.
Person Specification
Skills/ Knowledge/ Ability
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Strong reporting skills
Desirable
- Financial management and analysis skills
Previous Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Experience of delivering Administrative and Clerical Outpatient Services
- Evidence of contributing to meeting operational objectives
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
- Evidence of supporting management of innovation and service improvements
Desirable
- Experience of delivering services on a multi-site basis
- Have significantly contributed to meeting strategic objectives
Qualifications/ Education
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Person Specification
Skills/ Knowledge/ Ability
Essential
- Leadership and influencing skills
- Strong verbal and written skills
- Highly motivated and ability to work independently
- Strong reporting skills
Desirable
- Financial management and analysis skills
Previous Experience
Essential
- Significant experience of staff supervision/ staff management including recruitment/ retention /appraisal /first line disciplinary and knowledge of budget management issues
- Experience of delivering Administrative and Clerical Outpatient Services
- Evidence of contributing to meeting operational objectives
- Evidence of establishing, maintaining and consolidating effective working relationships with clinicians and multi-disciplinary teams
- Evidence of supporting management of innovation and service improvements
Desirable
- Experience of delivering services on a multi-site basis
- Have significantly contributed to meeting strategic objectives
Qualifications/ Education
Essential
- Educated to HNC/Equivalent Diploma/equivalent experience
- GCSE Maths & English
- Track record of significant continuous professional and management development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
