Business Support Manager

Guy's and St Thomas' NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the surgical oncology directorate as business support manager. We are looking for a dynamic individual with a varied skill set to support the directorate management team.

Main duties of the job

We would love to hear from applicants with strong leadership qualities, along with excellent communication and organisational skills. This role is varied and challenging and will suit an individual who can perform well under pressure, whilst maintaining a full awareness of the daily operational challenges faced by the directorate team.

The successful candidate would need to develop strong working relationships across multiple staff groups, both internally and externally to the Trust. A knowledge of NHS IT systems would be beneficial as the role will provide administrative assistance to the directorate management team in responding to meeting requests, FOIs, complaints, provide diary management, develop processes/procedures. In addition they will support the directorate management team at key meetings ensuring that an accurate record is taken and action logs are completed and updated. These tasks require the ability to work to deadlines and require excellent time management skills. There is opportunity for the successful candidate to support and lead on a range of projects across the directorate.

You will work collaboratively and openly with colleagues, continually representing the GSTT values in all that you do and as an individual, you will always be looking for better ways of doing things, offering creativity and pragmatism in your suggestions.

If the above role interests you, we would love to hear from you.

About us

The surgical oncology directorate has a number of services of national and international reputation. The portfolio includes a number of high-profile specialties including breast surgery, head and neck surgery, thoracic surgery, gynae-oncology, ear, nose and throat and audiology.

The department employs approximately 400 WTE staff from consultants and junior doctors, nursing staff and admin and clerical staff. Our staff are made up of a diverse community of staff, 39% of which are from a Black, Asian and Minority Ethnic background, 83% of whom are women and 4% who identify as having a disability.

The surgical oncology directorate management team are committed to listening to our staff and ensuring equality, diversity and inclusion for patients, carers, students and stakeholders as well as creating an environment in which all patients, their families and staff feel valued and treated with respect and dignity, regardless of gender, sexual orientation, ethnicity, disability, religion/belief or age.

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

196-COF9907-T

Job locations

Guy's Hospital

Great Maze Pond

London

SE1 9RT


Job description

Job responsibilities

The role involves providing full PA support to the Clinical Director, General Manager and Head of Nursing.We need someone with excellent communication skills, good attention to detail, experience of full meeting management (drafting and proposing agendas through to minute taking), first class diary management (managing shifting priorities appropriately) and the ability to solve problems independently. You will need strong organisational skills and be able to manage and prioritise your workload. There will also be opportunities to get involved in various directorate wide projects. The successful applicant will need to be able to be demonstrate use of sound independent judgement and be able to exercise discretion when handling confidential information. The role will also provide leave cover for the junior doctor coordinator position.

Job description

Job responsibilities

The role involves providing full PA support to the Clinical Director, General Manager and Head of Nursing.We need someone with excellent communication skills, good attention to detail, experience of full meeting management (drafting and proposing agendas through to minute taking), first class diary management (managing shifting priorities appropriately) and the ability to solve problems independently. You will need strong organisational skills and be able to manage and prioritise your workload. There will also be opportunities to get involved in various directorate wide projects. The successful applicant will need to be able to be demonstrate use of sound independent judgement and be able to exercise discretion when handling confidential information. The role will also provide leave cover for the junior doctor coordinator position.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent qualification or experience.
  • GCSE or equivalent in maths and English

Experience

Essential

  • Proven experience of managing a busy office or as a senior administrator with a significant level of responsibility.
  • Previous demonstrable experience of data collection, presentation and report writing
  • Previous Project management experience

Desirable

  • Experience of working within the NHS
  • Experience of financial and budget management including handling petty cash, bank reconciliation and producing financial reports

Skills

Essential

  • Excellent Ability to use word processing, spreadsheet and database packages in particular Microsoft Word, Excel, Access and Outlook
  • Excellent organisational skills with a demonstrable ability to prioritise workload and work methodically, efficiently and accurately to meet deadlines.

Desirable

  • Able to deal with difficult people and to cope with confidential and sensitive information
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent qualification or experience.
  • GCSE or equivalent in maths and English

Experience

Essential

  • Proven experience of managing a busy office or as a senior administrator with a significant level of responsibility.
  • Previous demonstrable experience of data collection, presentation and report writing
  • Previous Project management experience

Desirable

  • Experience of working within the NHS
  • Experience of financial and budget management including handling petty cash, bank reconciliation and producing financial reports

Skills

Essential

  • Excellent Ability to use word processing, spreadsheet and database packages in particular Microsoft Word, Excel, Access and Outlook
  • Excellent organisational skills with a demonstrable ability to prioritise workload and work methodically, efficiently and accurately to meet deadlines.

Desirable

  • Able to deal with difficult people and to cope with confidential and sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital

Great Maze Pond

London

SE1 9RT


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital

Great Maze Pond

London

SE1 9RT


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)


For questions about the job, contact:

Deputy General Manager

Lottie Hutchinson

lottie.hutchinson@gstt.nhs.uk

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

196-COF9907-T

Job locations

Guy's Hospital

Great Maze Pond

London

SE1 9RT


Supporting documents

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