Job summary
An exciting opportunity has arisen a Band 4 MDT coordinators within Cardiology to support the service delivery. We are seeking an enthusiastic, dynamic and innovative individual with excellent communication skills and the ability to build relationships across a multi-disciplinary team and be able to adapt to an evolving service in order to ensure the continuous delivery of high quality patient care.
The MDT Coordinators will work closely with a wide range of clinical and managerial staff, and will provide a high standard of administrative support. The post holder will ensure patients receive treatment as soon as possible and ensure national targets are met.
Closing date; 2nd October
Interview date; 9th October
Main duties of the job
An exciting opportunity has arisen for an MDT Coordinator in the Cardiovascular Directorate.
We are looking for a confident well-established individual who takes pride in their work and is a team player.You will be expected to pay meticulous attention to detail, be able to liaise with staff on all levels and meet deadlines.
- The postholder will have responsibility for providing efficient, high quality secretarial support to consultants and clinical teams involved in the MDT meetings.
- This will include ensuring that all daily MDT secretarial tasks are undertaken.
- Assistance with the organisation of the MDT meetings and clinics workload
- Communicating appointment and admission related information to patients/carers in a friendly and reassuring way.
- Good organisational skills
The successful applicant will also need to demonstrate they are proficient in using Trust applications i.e. PIMS, EPR, PACs, MEDCON etc.
About us
Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, and neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Our cardiology departmentprovides afullrange of services for inpatients and outpatients. We pride ourselves on the quality of these services, and we are recognised as a world leader in the developmentand application of innovative treatments for heart conditions.
Job description
Job responsibilities
1. To attend the multi disciplinary team (MDT) meetings. This may require being available for an early start/late finish or during lunchtimes.
2. To provide administrative support for MDT meetings. This includes producing and circulating lists of patients to be discussed.
3. To be responsible for organising meeting rooms and liaising with clinical and administrative staff across departments to develop MDT meeting lists.
4. Be responsible for organising the retrieval of previous x-rays, CT, angiogram and echocardiogram images from other organisation/hospitals, and to ensure they are stored on the MEDCON and PACs systems in time for MDT meetings.
5. To follow-up suggested imaging from MDMs meetings and ensure all relevant reports and requests form and other paperwork are available when required.
6. To ensure all x-rays films and reports are matched with original film packets / paperwork and ensure x-rays are despatched to their correct destinations.
7. Retrieving older PACs images from archive
8. To organise and maintain an efficient system for tracking and sorting correspondence relating to the MDTs/MDM meetings, ensuring the information is kept up to date.
9. Responsible for monitor waiting lists and reporting times to ensure they comply with set targets
10. To ensure that all information received and recorded accurately and dealt with and appropriate fed back to the appropriate persons.
11. The post holder may be required to carry out other duties in line with the grading of the post.
12. To deal with calls and enquiries related to the service, ensuring patients and visitors are communicated with in a sensitive manner and queries/concerns are dealt with promptly and efficiently, referring to senior support when appropriate.
13. To liaise with a wider range of multi-disciplinary staff both internally and externally to ensure the smooth running of the service.
14. To be able to work as part of a team or independently
15. Book virtual appointments on PIMs for patients that are to be discussed.
16. To type all clinical letters from audio dictation which may include those of a distressing or emotional nature, as well as other relevant correspondence and documents as required.
The heads of service will assess performance on a regular basis.The job description may be subject to change and if so this will take place in consultation with the post holder
Job description
Job responsibilities
1. To attend the multi disciplinary team (MDT) meetings. This may require being available for an early start/late finish or during lunchtimes.
2. To provide administrative support for MDT meetings. This includes producing and circulating lists of patients to be discussed.
3. To be responsible for organising meeting rooms and liaising with clinical and administrative staff across departments to develop MDT meeting lists.
4. Be responsible for organising the retrieval of previous x-rays, CT, angiogram and echocardiogram images from other organisation/hospitals, and to ensure they are stored on the MEDCON and PACs systems in time for MDT meetings.
5. To follow-up suggested imaging from MDMs meetings and ensure all relevant reports and requests form and other paperwork are available when required.
6. To ensure all x-rays films and reports are matched with original film packets / paperwork and ensure x-rays are despatched to their correct destinations.
7. Retrieving older PACs images from archive
8. To organise and maintain an efficient system for tracking and sorting correspondence relating to the MDTs/MDM meetings, ensuring the information is kept up to date.
9. Responsible for monitor waiting lists and reporting times to ensure they comply with set targets
10. To ensure that all information received and recorded accurately and dealt with and appropriate fed back to the appropriate persons.
11. The post holder may be required to carry out other duties in line with the grading of the post.
12. To deal with calls and enquiries related to the service, ensuring patients and visitors are communicated with in a sensitive manner and queries/concerns are dealt with promptly and efficiently, referring to senior support when appropriate.
13. To liaise with a wider range of multi-disciplinary staff both internally and externally to ensure the smooth running of the service.
14. To be able to work as part of a team or independently
15. Book virtual appointments on PIMs for patients that are to be discussed.
16. To type all clinical letters from audio dictation which may include those of a distressing or emotional nature, as well as other relevant correspondence and documents as required.
The heads of service will assess performance on a regular basis.The job description may be subject to change and if so this will take place in consultation with the post holder
Person Specification
Qualifications/ Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- A secretarial qualification such as RSA level 3 or NVQ 3 in a relevant subject or equivalent experience
Desirable
Previous experience
Essential
- Previous experience in healthcare or a comparable setting
- Experience of tactfully and efficiently dealing with a variety of professionals and patients ensuring their needs are met
Skills/Knowledge/ Ability
Essential
- Excellent communication skills, with the ability to: (i) relate to a diverse group of professional staff and Public (ii) communicate clearly in writing, face to face and on the phone, (iii) convey sensitive information in an appropriate manner (iv) communicate nonclinical advice to patients in a sensitive and tactful manner
- Proficient IT skills experience of using Microsoft Word, Excel and Outlook
- Excellent organisational skills, with a demonstrable ability to manage and prioritise workload and work methodically, efficiently and accurately to meet tight deadlines.
Person Specification
Qualifications/ Education
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- A secretarial qualification such as RSA level 3 or NVQ 3 in a relevant subject or equivalent experience
Desirable
Previous experience
Essential
- Previous experience in healthcare or a comparable setting
- Experience of tactfully and efficiently dealing with a variety of professionals and patients ensuring their needs are met
Skills/Knowledge/ Ability
Essential
- Excellent communication skills, with the ability to: (i) relate to a diverse group of professional staff and Public (ii) communicate clearly in writing, face to face and on the phone, (iii) convey sensitive information in an appropriate manner (iv) communicate nonclinical advice to patients in a sensitive and tactful manner
- Proficient IT skills experience of using Microsoft Word, Excel and Outlook
- Excellent organisational skills, with a demonstrable ability to manage and prioritise workload and work methodically, efficiently and accurately to meet tight deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
