Job summary
In this critical post you will manage the enquiry answering service for GSTT and for our SLA partners. You will ensure we provide safe, effective, and responsive advice to our existing users and identify opportunities to grow our service. You will oversee the provision of training to relevant staff. You will identify and drive forwards new ways of engaging the workforce and innovative technology to achieve a highly efficient service.
Main duties of the job
The main duties of this role are to manage the Medicines Advice enquiry service for our patients and health care professionals. This will involve personally answering enquiries and supervising others. You will liaise with Directorate pharmacists to ensure we deliver an equitable service across the Trust.
You will use your teaching experience to ensure we have robust training in place to enable rotational staff to provide a safe and clinically excellent service.
You will have oversight of all QI/service development projects and research that the service undertakes to drive forwards Medicines Advice. You will be the line manager for a number of pharmacists within the team.
About us
Guy's and St Thomas' Medicines Advice team is part of a large, vibrant service focussing on delivery of advice related to Medicines Effectiveness and Safety. We are a team of approximately 20 individuals. The Trust's Medicines Advice Service sits within the GSTT Pharmacy Department and alongside the national Specialist Pharmacy Service.
We aim to promote the safe, effective and economic use of medicines in patients, through active provision of accurate information and advice.
We provide clinical advice about medicines to a large number of health care professionals and patients. We support many trainee pharmacists and rotational pharmacists as they train in medicines advice skills.
Job description
Job responsibilities
Please see the attached job description for full details.
Delivery of a professional Medicines Advice Service
Provide a person-centred, evidence based, Medicines Advice service to our users. Translating technical information about medicines into clinical advice. Provide in house training to ensure pharmacy professionals are skilled to deliver a high-quality medicines advice service.
Leadership and Management
Lead the Medicines Advice team to deliver a high-quality service. Develop a strategy for the service. Line manage pharmacy professionals working in Medicines Advice.
Education and Training
Act as the Trust lead for delivery of training to pharmacy professionals who need support in answering questions about medicines, including working with Directorate pharmacists so this training can be delivered across the department. Act as the Medicines Advice section's lead pharmacist contributing to the KCL MPharm programme.
Research
Use service development, QI and academic research opportunities to drive forwards the Medicines Advice service.
Job description
Job responsibilities
Please see the attached job description for full details.
Delivery of a professional Medicines Advice Service
Provide a person-centred, evidence based, Medicines Advice service to our users. Translating technical information about medicines into clinical advice. Provide in house training to ensure pharmacy professionals are skilled to deliver a high-quality medicines advice service.
Leadership and Management
Lead the Medicines Advice team to deliver a high-quality service. Develop a strategy for the service. Line manage pharmacy professionals working in Medicines Advice.
Education and Training
Act as the Trust lead for delivery of training to pharmacy professionals who need support in answering questions about medicines, including working with Directorate pharmacists so this training can be delivered across the department. Act as the Medicines Advice section's lead pharmacist contributing to the KCL MPharm programme.
Research
Use service development, QI and academic research opportunities to drive forwards the Medicines Advice service.
Person Specification
Qualifications and education
Essential
- First degree in pharmacy (e.g. MPharm)
- Postgraduate diploma in pharmacy practice
Desirable
- MSc in a discipline relevant to Medicines Advice or research
- Management qualification
- Qualification in training others (e.g. Train the trainer)
Registration
Essential
- GPhC registration as a pharmacist
Experience and skills
Essential
- Extensive experience providing clinical advice about medicines
- Experience working in a Medicines Advice or Medicines Information Service
- Experience as a specialist pharmacist
- Experience teaching others
- Experience delivering audit
Desirable
- Original research and/or publications in area relevant to Medicines Advice
- Managing a specialist pharmacy service
- Managing a budget
Person Specification
Qualifications and education
Essential
- First degree in pharmacy (e.g. MPharm)
- Postgraduate diploma in pharmacy practice
Desirable
- MSc in a discipline relevant to Medicines Advice or research
- Management qualification
- Qualification in training others (e.g. Train the trainer)
Registration
Essential
- GPhC registration as a pharmacist
Experience and skills
Essential
- Extensive experience providing clinical advice about medicines
- Experience working in a Medicines Advice or Medicines Information Service
- Experience as a specialist pharmacist
- Experience teaching others
- Experience delivering audit
Desirable
- Original research and/or publications in area relevant to Medicines Advice
- Managing a specialist pharmacy service
- Managing a budget
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
