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Guy's and St Thomas' NHS Foundation Trust

Medical Secretary

Information:

This job is now closed

Job summary

Our world renowned cardio-respiratory centre, the Royal Brompton Hospital, is looking to appoint an experienced administrator to the position of medical secretary within our paediatric cardiology service.

The successful candidate will be part of our 15-strong administrative team which provides comprehensive administrative support to medical, nursing and operational colleagues within the service. This includes handling the correspondence of given individuals or a team, recording patient information / documentation on our clinical information systems and liaising with patients and their families with regards to their care.

Paediatric cardiology services at the Royal Brompton are delivered by our Evelina London Women's and Children's Clinical Group. As well as being part of a site-specific team, this role comes with the opportunity to work as part of a larger cross-site team with the associated learning and support opportunities.

The successful candidate will have a passion for working the health and care sector with a commitment to providing outstanding customer service to our service users.

Main duties of the job

Evelina London is part ofGuy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy's and St Thomas'.

Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life for children, young people and for women from London, South East England, and - for some rare conditions - around the UK and the world.

As the only NHS Trust in London with women's and specialist children's services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children. We operate through four clinical directorates: Neonatology and Medical Specialties, Surgical Services, Theatres and Paediatric Intensive Care, Children's Community Services and Women's Services.

Find out more www.evelinalondon.nhs.uk

Watch our short film to see inside our children's hospital.

About us

Evelina London is part ofGuy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy's and St Thomas'.

Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life for children, young people and for women from London, South East England, and - for some rare conditions - around the UK and the world.

As the only NHS Trust in London with women's and specialist children's services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children. We operate through four clinical directorates: Neonatology and Medical Specialties, Surgical Services, Theatres and Paediatric Intensive Care, Children's Community Services and Women's Services.

Find out more www.evelinalondon.nhs.uk

Watch our short film to see inside our children's hospital.

Details

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

196-RBH-0306-A

Job locations

Royal Brompton Hospital

Sydney Street

London

SW3 6NP


Job description

Job responsibilities

A detailed breakdown of the duties and responsibilities for the role can be found in the job description and person specification document attached to this advertisement.

Job description

Job responsibilities

A detailed breakdown of the duties and responsibilities for the role can be found in the job description and person specification document attached to this advertisement.

Person Specification

Qualifications / Education

Essential

  • NVQ Level 3 or equivalent
  • RSA3 or equivalent
  • AMSPAR Level 2

Desirable

  • AMSPAR Level 3

Previous Experience

Essential

  • Knowledge and experience of a broad range of medical secretarial skills in a health or care setting
  • Good understanding of medical terminology

Desirable

  • Previous experience of 18-week Referral To Treatment (RTT), cancer targets and other Key Performance Indicators (KPIs)

Skills / Knowledge / Ability

Essential

  • Audio and copy typing
  • Advanced use of Microsoft packages, including Word, PowerPoint and Excel
  • Touch typing with a high level of accuracy
  • Diary and email management
  • Use of hospital IT systems to produce and store clinical information
  • Able to communicate clearly and effectively to services users in both written and verbal form
  • Professional telephone manner
  • Able to communicate within the Trust and to other healthcare professionals in partner organisations

Other

Essential

  • Able to work effectively as part of a team
  • Manage and prioritise own workload
  • Work on own initiative
  • Respond to conflicting demand and multiple tasks concurrently
  • Discreet manner with a good understanding of confidentiality issues
  • Empathy in dealing with distressed service users
  • Work in a pressured environment
  • Ability to concentrate and focus on tasks with frequent interruptions
Person Specification

Qualifications / Education

Essential

  • NVQ Level 3 or equivalent
  • RSA3 or equivalent
  • AMSPAR Level 2

Desirable

  • AMSPAR Level 3

Previous Experience

Essential

  • Knowledge and experience of a broad range of medical secretarial skills in a health or care setting
  • Good understanding of medical terminology

Desirable

  • Previous experience of 18-week Referral To Treatment (RTT), cancer targets and other Key Performance Indicators (KPIs)

Skills / Knowledge / Ability

Essential

  • Audio and copy typing
  • Advanced use of Microsoft packages, including Word, PowerPoint and Excel
  • Touch typing with a high level of accuracy
  • Diary and email management
  • Use of hospital IT systems to produce and store clinical information
  • Able to communicate clearly and effectively to services users in both written and verbal form
  • Professional telephone manner
  • Able to communicate within the Trust and to other healthcare professionals in partner organisations

Other

Essential

  • Able to work effectively as part of a team
  • Manage and prioritise own workload
  • Work on own initiative
  • Respond to conflicting demand and multiple tasks concurrently
  • Discreet manner with a good understanding of confidentiality issues
  • Empathy in dealing with distressed service users
  • Work in a pressured environment
  • Ability to concentrate and focus on tasks with frequent interruptions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton Hospital

Sydney Street

London

SW3 6NP


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Royal Brompton Hospital

Sydney Street

London

SW3 6NP


Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Amy O'Gara

a.o'gara@rbht.nhs.uk

Details

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

196-RBH-0306-A

Job locations

Royal Brompton Hospital

Sydney Street

London

SW3 6NP


Supporting documents

Privacy notice

Guy's and St Thomas' NHS Foundation Trust's privacy notice (opens in a new tab)