Head of Rostering (Payroll and Workforce)

Guy's and St Thomas' NHS Foundation Trust

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Job summary

The E-Manpowers and AHP Rostering Team is part of the People Operations team within the People Directorate. As well as providing centralised operational e-manpower and AHP rostering services for all clinical groups and directorates, it also provides specialist expertise and advice to service users.

Working in collaboration with other health-roster system users across the Trust, the E-Manpowers and AHP Rostering Team will promote effective use and maintenance of the health roster system in order to promote good rostering, absence reporting and job planning practice across the organisation; thereby supporting safe and efficient use of the Trust's workforce.

Reporting to the Head of Payroll and Pensions and working closely with the Head of Temporary Staffing, the Head of Rostering will provide leadership and operational expertise in the delivery of a highly responsive, professional and flexible e-manpower and rostering service; ensuring that appropriate processes, controls, and checks are in place to maximise compliance and service efficiency.

Main duties of the job

Role modelling excellent customer service and a commitment to innovation and continuous improvement, the post holder will have line manager responsibility for the e-manpower team within the Payroll and Pensions team, and also the AHP rostering team within Workforce.

The post holder will provide high quality, advanced, specialised knowledge and technical rostering expertise to all key users of the healthroster system including managers, clinicians and other Trust staff. The post holder will also lead and support projects to extend rostering and job planning across the Trust and to ensure that the system configuration supports the needs of the service and allows for accurate management information and analytics. A key part of the role will be the provision of high quality reports on rostering, job planning and absence reporting activity for all areas to support effective workforce planning.

About us

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts.

In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King's Health Partners, one of eight accredited UK academic health sciences centres.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of 'good'. Our adult community services achieved a rating of 'outstanding'.

The commitment of our 22,000 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£58,698 to £65,095 a year pa inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

196-COF9724

Job locations

Great Dover Street

200 Great Dover Street

London

SE1 4YB

Job description

Job responsibilities

Please see the Job Description and Person Specification for full information on the duties and the responsibilities of the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification for full information on the duties and the responsibilities of the role.

Person Specification

Experience

Essential

Extensive experience managing large operational teams within complex organisations
Extensive experience in managing the use of rostering platforms within a large organisation
Demonstrable success achieving demanding targets and meeting service level agreements

Knowledge

Essential

Expert knowledge of Agenda for change (AfC) terms and conditions
Expert user of the Allocate health roster and ESR (Electronic Staff Record)
Able to think and plan strategically, tactically and creatively and to prioritise in the face of competing demands

Skills

Essential

Exceptional analytical and technical skills; able to assess and understand complex management and service issues
Excellent communication and presentation skills; able to communicate effectively contentious, sensitive and highly complex rostering and payroll issues
Able to build credible and influential working relationships at all levels within and outside the organisation

Person Specification

Experience

Essential

Extensive experience managing large operational teams within complex organisations
Extensive experience in managing the use of rostering platforms within a large organisation
Demonstrable success achieving demanding targets and meeting service level agreements

Knowledge

Essential

Expert knowledge of Agenda for change (AfC) terms and conditions
Expert user of the Allocate health roster and ESR (Electronic Staff Record)
Able to think and plan strategically, tactically and creatively and to prioritise in the face of competing demands

Skills

Essential

Exceptional analytical and technical skills; able to assess and understand complex management and service issues
Excellent communication and presentation skills; able to communicate effectively contentious, sensitive and highly complex rostering and payroll issues
Able to build credible and influential working relationships at all levels within and outside the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information