Job summary
Are you passionate about innovation, project management, addressing inequalities and leading on change to improve health and care outcomes for London? DigitalHealth.London is looking for an NHS Navigator to provide bespoke support and advice to digital health companies looking to crack the NHS market.
You'll be uniquely positioned to learn about and influence the adoption of digital technologies within the NHS, for the benefit of patients and the system. From making introductions to key NHS decision makers to attending business strategy meetings with your mentee companies, no two days are the same as an NHS Navigator.
The small and medium sized enterprises (SMEs) who are participating in our programmes will be looking for assistance to develop and market their products. The support will help the SMEs understand demand, test innovations from an early stage, and bring new products and processes to market.
This is a fantastic opportunity to get involved in a growing team that have supported companies like accuRx, DrDoctor, LIVI and Patchwork Health.
Main duties of the job
You will support the variety of programmes that DigitalHealth.London offers with your knowledge and experience
You'll support companies to test the value proposition for their innovations, products and processes to benefit the NHS; providing one-to-one guidance through the process of getting NHS-ready
You'll coordinate the delivery of workshops, one-to-ones, and bespoke advice from digital health consultants, partners, and other experts for your digital health companies
Acting as a relationship manager between digital health companies and London's NHS and care system, you'll support stakeholder engagement and provide an honest NHS perspective to innovators
You'll provide written reports on project progress, monitor risks and issues, and design management plans for each company you work with
About us
DigitalHealth.London is a collaborative programme delivered by the Health Innovation Network and CW+. The Accelerator is a programme for digital health companies with products/services that meet NHS and social care challenges - it receives funding from the Greater London Authority through the UK Shared Prosperity Fund. Learn more about DigitalHealth.London: https://digitalhealth.london/
The DigitalHealth.London team is hosted by the Health Innovation Network (HIN). The HIN is hosted by Guy's and St Thomas' NHS Foundation Trust. The HIN is the Academic Health Science Network (AHSN) for south London, one of 15 AHSNs across England. We work across a range of health and care services through each of our clinical and innovation themes, to transform care in diabetes, patient safety, mental health, cardiovascular and healthy ageing and to accelerate innovations into the NHS. AHSNs help mobilize the value that the NHS can add as an economic asset to the UK economy. As an AHSN the HIN works with a range of expert support and services across. HIN: https://healthinnovationnetwork.com
As part of the HIN adaptable working principles, which allows our ability to adapt to anticipated changes in project portfolios and gives staff the opportunity to enhance their skills and expertise, the successful candidate may be asked to operate across other themes and projects.
Job description
Job responsibilities
The main purpose of this post is to manage and deliver the objectives of theDigitalHealth.London programmes which include the Accelerator, The Launchpad, The Evidence Generator and the Digital Pioneer Fellowship and any other programmes providing innovator support. These programmes are delivered at scale across London. The overall aim is to engage meaningfully with healthcare organisations, patients/Londoners and health tech SMEs to enable digital transformation, benefiting staff and patients, saving taxpayers money and facilitating economic growth. Each navigator gives bespoke support to a subset of SMEs, helping them to hone their business to get NHS scale ready, open doors and obtain an honest NHS perspective. Performance management of work streams will be keyand focussed on delivering programme metrics, as well as those associated with other core programmes. This will involve providing written reports on project progress, monitoring risks and issues and designing a support plan for each SME. The postholder will act as an ambassador for the programme, attending, organising and leading relevant programme meetings and representing the programme at external events.
Job description
Job responsibilities
The main purpose of this post is to manage and deliver the objectives of theDigitalHealth.London programmes which include the Accelerator, The Launchpad, The Evidence Generator and the Digital Pioneer Fellowship and any other programmes providing innovator support. These programmes are delivered at scale across London. The overall aim is to engage meaningfully with healthcare organisations, patients/Londoners and health tech SMEs to enable digital transformation, benefiting staff and patients, saving taxpayers money and facilitating economic growth. Each navigator gives bespoke support to a subset of SMEs, helping them to hone their business to get NHS scale ready, open doors and obtain an honest NHS perspective. Performance management of work streams will be keyand focussed on delivering programme metrics, as well as those associated with other core programmes. This will involve providing written reports on project progress, monitoring risks and issues and designing a support plan for each SME. The postholder will act as an ambassador for the programme, attending, organising and leading relevant programme meetings and representing the programme at external events.
Person Specification
Knowledge
Essential
- Educated to first Degree or significant experience as manager in the NHS at Band 7 (or equivalent) or above
- Evidence of Master's degree, or other post graduate qualifications, or equivalent by virtue of experience.
Desirable
- Project Management
- Management qualification
Skills
Essential
- Knowledge and experience of using and applying service improvement techniques e.g. Lean and patient flow, the productive series, pathway process redesign and PDSA cycles.
- A proven ability to manage data and information effectively within a service improvement environment.
Experience
Essential
- Substantial experience of facilitating and managing transformational change (ideally digital) within and across organisations to deliver healthcare improvement
- Experience of working as a senior clinical or managerial leader across a wide range of clinical and/or operational areas in healthcare
Desirable
- Experience of working with and supporting health tech companies. Business development experience.
Person Specification
Knowledge
Essential
- Educated to first Degree or significant experience as manager in the NHS at Band 7 (or equivalent) or above
- Evidence of Master's degree, or other post graduate qualifications, or equivalent by virtue of experience.
Desirable
- Project Management
- Management qualification
Skills
Essential
- Knowledge and experience of using and applying service improvement techniques e.g. Lean and patient flow, the productive series, pathway process redesign and PDSA cycles.
- A proven ability to manage data and information effectively within a service improvement environment.
Experience
Essential
- Substantial experience of facilitating and managing transformational change (ideally digital) within and across organisations to deliver healthcare improvement
- Experience of working as a senior clinical or managerial leader across a wide range of clinical and/or operational areas in healthcare
Desirable
- Experience of working with and supporting health tech companies. Business development experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
