Job summary
As a senior member of the Programme Deployment Team the post holder is responsible for the delivery of the configuration build for key applications of the new EHR. The successful candidate needs to have a proven track record of delivering a programme of work on time and achieving key deliverables as well as experience in coordinating and managing a large team. It is key that they have NHS System knowledge and experience with application support to be able to analyse and suggest ways to improve current workflows.
Main duties of the job
As an Application and Configuration Workstream Manager you will lead the configuration and deployment of a number of key modules of the EHR platform to align with new workflows and patient pathways.
We are seeking individuals who have appropriate qualifications and clinical or operational NHS experience who are keen to become our configuration experts in the module they are responsible for. Accreditation in an Epic module is essential - preferably Cadence, Grand Central, Ambulatory, Clin Doc or Willow- and experience of an Epic implementation in the NHS would be beneficial to evidence in your application.
As an Application and Configuration Workstream Manager you will manage a team of lead analysts taking joint responsibility with other workstream leads for the delivery of the Programme plan.
This role is pivotal to the success of the Apollo Programme, it involves working to project deadlines and will, at times, be challenging. You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user community as well as others within the Programme team. Strong communication skills, including the ability to break down barriers of understanding across teams and leading by example will be essential in this role.
Importantly we are looking for people with genuine enthusiasmfor the Apollo Programme which will be passed on to other staff.
About us
Guy's and St. Thomas' Foundation Trust, Kings College Hospital Foundation Trust, and Royal Brompton and Harefield Hospital are embarking on the biggest programme of clinical pathway transformation we have undertaken. The Apollo Programme is an exciting and challenging programme that will transform how we deliver health and care in a way that is both clinically and financially sustainable. It will underpin everything we do for our patients and carers, people and communities, while creating a working environment that supports our staff to deliver the best care.
Key to the success of the programme will be the engagement and involvement of service users and staff in building, then delivering new ways of working. This transformation will be achieved by the introduction of a comprehensive Electronic Health Record (EHR) system. We are working in partnership with our EHR supplier, Epic, to deliver this programme of work.
Job description
Job responsibilities
Take responsibility for the the module(s) and the day to day management of the work of the team(s)
Log issues as they arise and liaise with colleagues and the supplier to achieve resolution
Escalate unresolved issues from the whole team to the Programme Manager and the Deployment Head of Programmes
Report the teams configuration progress on a weekly basis to the Deployment Lead
Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines
Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level
For full details please refer to the attached JD and PS
Job description
Job responsibilities
Take responsibility for the the module(s) and the day to day management of the work of the team(s)
Log issues as they arise and liaise with colleagues and the supplier to achieve resolution
Escalate unresolved issues from the whole team to the Programme Manager and the Deployment Head of Programmes
Report the teams configuration progress on a weekly basis to the Deployment Lead
Be responsible for own area of work, working autonomously to plan and organise workload to meet multiple and often conflicting deadlines
Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level
For full details please refer to the attached JD and PS
Person Specification
Qualifications/ Education
Essential
- Educated to Degree level or above in a subject which incorporates skills relevant to the post or professional experience, skills and training.
- Certified in any Epic Module
- Significant experience in Area/Specialty System and/or operational experience in the Trust/wider NHS
Desirable
- Epic Certification/Accreditation
- Project Management qualification or project experience in current role
- In depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role.
Knowledge & experience
Essential
- Significant experience working at a senior level in a hospital environment
- Experience in participation and/or implementation of a clinical system
- Experience of delivering projects and/or service Experience of dealing with staff performance
- Experience in applying specialist technical knowledge across a range of software applications
Desirable
- Extensive experience of managing projects or areas with complex working practices and the principles of project management and application of PRINCE2 methodology
Skills & ability
Essential
- Extensive expert knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment
- Ability to plan and priorities tasks to achieve deadlines whilst working under significant pressure
- Ability to resolve problems and make decisions based on complex facts
- Ability to plan and organise own workload without direct supervision but to seek guidance as appropriate
- Ability to assimilate new information quickly and adapt to a flexible and rapidly changing work environment
- Demonstrate a structured and logical approach to problem solving and working practices
Desirable
- Detailed understanding of the implications of data quality on clinical safety and governance
Personal style and behaviour
Essential
- Demonstrate the ability to plan and organise effectively
- Able to prioritise tasks, work on own initiative and manage own workload
- Logical and pragmatic approach to problem solving Proven ability to work under significant pressure with competing priorities
Person Specification
Qualifications/ Education
Essential
- Educated to Degree level or above in a subject which incorporates skills relevant to the post or professional experience, skills and training.
- Certified in any Epic Module
- Significant experience in Area/Specialty System and/or operational experience in the Trust/wider NHS
Desirable
- Epic Certification/Accreditation
- Project Management qualification or project experience in current role
- In depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role.
Knowledge & experience
Essential
- Significant experience working at a senior level in a hospital environment
- Experience in participation and/or implementation of a clinical system
- Experience of delivering projects and/or service Experience of dealing with staff performance
- Experience in applying specialist technical knowledge across a range of software applications
Desirable
- Extensive experience of managing projects or areas with complex working practices and the principles of project management and application of PRINCE2 methodology
Skills & ability
Essential
- Extensive expert knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment
- Ability to plan and priorities tasks to achieve deadlines whilst working under significant pressure
- Ability to resolve problems and make decisions based on complex facts
- Ability to plan and organise own workload without direct supervision but to seek guidance as appropriate
- Ability to assimilate new information quickly and adapt to a flexible and rapidly changing work environment
- Demonstrate a structured and logical approach to problem solving and working practices
Desirable
- Detailed understanding of the implications of data quality on clinical safety and governance
Personal style and behaviour
Essential
- Demonstrate the ability to plan and organise effectively
- Able to prioritise tasks, work on own initiative and manage own workload
- Logical and pragmatic approach to problem solving Proven ability to work under significant pressure with competing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
