Job summary
The SCAS Transformation Team is looking for our first Quality Improvement (QI) Facilitator. This role will provide leadership and support to the organisation in embedding QI methodology and delivery of QI projects.
The ideal candidate will have a sound theoretical understanding of QI methodology alongside evidence of successful practice. You will need enthusiasm and energy with a strong desire to help people identify and solve their problems measuring success along the way. You will be a curious, people-oriented individual not afraid to ask questions and offer constructive challenge.
In return, you will have the opportunity to develop and hone your QI skills and help shape the future of QI within SCAS.
Main duties of the job
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The Quality Improvement (QI) Facilitator will provide leadership and coaching in the delivery of QI projects across SCAS. The postholder will be instrumental in driving the Trust's continuous improvement approach, which is our systematic methodology to solve problems, improve service provision, and provide better outcomes for staff and patients across the organisation.
The postholder will work with a wide variety of internal and external stakeholders ensuring that improvement occurs in a positive and sustained way. The postholder will work effectively and collaboratively with all levels of the organisations acting as a QI subject matter expert.
About us
Benefits we offer:
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
Job description
Job responsibilities
- Drive the philosophy of continuous improvement across the organisation, ensuring that the concept of Quality Improvement (QI) and our Continuous Improvement approach is clearly articulated and understood.
- Lead operational and corporate staff, building continuous improvement capacity including delivery of organisation wide QI projects, working effectively and collaboratively with all levels of the organisation and acting as the QI subject matter expert for the organisation.
- Use a data driven approach to understand how capable processes are in delivering their aims and objectives and use this to enable improvement and effective decision making.
- Ensure that colleagues are empowered with the skills, knowledge and understanding of QI methodologies to feel confident to implement change including delivery of formal QI training to guide colleagues to utilise the DMAIC process and other QI tools effectively
- Motivate and engage colleagues across the organisation to engage with and utilise a continuous improvement approach.
Job description
Job responsibilities
- Drive the philosophy of continuous improvement across the organisation, ensuring that the concept of Quality Improvement (QI) and our Continuous Improvement approach is clearly articulated and understood.
- Lead operational and corporate staff, building continuous improvement capacity including delivery of organisation wide QI projects, working effectively and collaboratively with all levels of the organisation and acting as the QI subject matter expert for the organisation.
- Use a data driven approach to understand how capable processes are in delivering their aims and objectives and use this to enable improvement and effective decision making.
- Ensure that colleagues are empowered with the skills, knowledge and understanding of QI methodologies to feel confident to implement change including delivery of formal QI training to guide colleagues to utilise the DMAIC process and other QI tools effectively
- Motivate and engage colleagues across the organisation to engage with and utilise a continuous improvement approach.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Experience of continuing education and professional development in change management
- Accredited QI Practitioner qualification from a course lasting at least six months (eg NHS Elect Practitioner) and at least one year's experience of delivering a variety of QI projects post qualification, equivalent to post graduate diploma leve
Knowledge
Essential
- Evidence of delivering successful QI projects across a variety of disciplines and professional staff groups
- Substantial knowledge and experience of QI improvement methodologies and tools
- Knowledge and experience of using data to drive improvement and inform decision making using analysis to compare a range of options
Skills
Essential
- Excellent communication and interpersonal skills, including persuading and motivating others, and presenting to large groups - for example training and coaching staff in the use of QI methodology
- IT literate and confident in the use of standard software including word processing, excel spreadsheets and graphics
- Accurate and appropriate record keeping
- Able to produce high quality reports that present meaningful and clear information
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Experience of continuing education and professional development in change management
- Accredited QI Practitioner qualification from a course lasting at least six months (eg NHS Elect Practitioner) and at least one year's experience of delivering a variety of QI projects post qualification, equivalent to post graduate diploma leve
Knowledge
Essential
- Evidence of delivering successful QI projects across a variety of disciplines and professional staff groups
- Substantial knowledge and experience of QI improvement methodologies and tools
- Knowledge and experience of using data to drive improvement and inform decision making using analysis to compare a range of options
Skills
Essential
- Excellent communication and interpersonal skills, including persuading and motivating others, and presenting to large groups - for example training and coaching staff in the use of QI methodology
- IT literate and confident in the use of standard software including word processing, excel spreadsheets and graphics
- Accurate and appropriate record keeping
- Able to produce high quality reports that present meaningful and clear information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
