Job summary
Are you looking for a new challenge?
Are you currently GDC registered?
Do you want to make a difference to the lives of our patients?
Do you live in the areas off Oxfordshire, Buckinghamshire and Hampshire?
We at South Central Ambulance Service (SCAS) have exciting opportunities within our dynamic and innovative urgent care service which is driven by saving lives and ensuring our patients receive the care that they need.
We are looking to recruit reliable and enthusiastic Dental Nurses to join our motivated, friendly, and hardworking team of Clinicians based within our 3 sites: Otterbourne, Bicester and Milton Keynes to support the smooth running of our Dental Advisory Service and work on a flexible ad-hoc basis.
Main duties of the job
Working within this role you will carry out complex clinical telephone triage in a sensitive manner providing assessment, advice, and information in line with clinical pathways whilst utilising your knowledge, experience, and professional judgement, referring to other services where appropriate.
Essential Requirements:
- GDC Dental Nurse registration
- 3 years recent practical experience
- Triage experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Must be flexible
- Should be available to work a range of shifts between 7:00-22:00, weekdays, weekends, and bank holidays.
Desirable Requirements:
- Motivated towards further professional development
- Understanding of Clinical Governance, and audit practices
- Flexible working approach
- IT qualifications
- Call centre experience
Successful candidates will be required to complete a one-week fulltime training programme, covering internal systems, NHS pathways assessments and call centre mentoring, followed by 'buddy' shifts until safe to work solo. We offer continued support throughout this role.
About us
Benefits we offer:
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
Job description
Job responsibilities
To work as an autonomous dental practitioner and provide high quality complex dental triage using knowledge, skills, critical thinking, and professional judgement supported by clinical templates and guidelines.To review incoming symptom based dental calls and information calls and telephone enquiries and assess for urgency and priority.
To provide dental advice supported by clinical templates/ clinical protocols and facilitate onward referral to other professionals if required.
To communicate clinical information verbally and via technical links with health economy partners to ensure continuity of care for the caller.
To work towards service delivery targets, clinical indicators, and national and locally negotiated targets.
To attend and actively participate in regular management meetings and work with the line manager to improve and/or consistently maintain performance.
To participate in performance review and coaching development plans.
Please see the job description and person specification for further detail
Job description
Job responsibilities
To work as an autonomous dental practitioner and provide high quality complex dental triage using knowledge, skills, critical thinking, and professional judgement supported by clinical templates and guidelines.To review incoming symptom based dental calls and information calls and telephone enquiries and assess for urgency and priority.
To provide dental advice supported by clinical templates/ clinical protocols and facilitate onward referral to other professionals if required.
To communicate clinical information verbally and via technical links with health economy partners to ensure continuity of care for the caller.
To work towards service delivery targets, clinical indicators, and national and locally negotiated targets.
To attend and actively participate in regular management meetings and work with the line manager to improve and/or consistently maintain performance.
To participate in performance review and coaching development plans.
Please see the job description and person specification for further detail
Person Specification
Qualifications
Essential
- GuidanceScore Registered Dental Nurse (Valid registration with GDC)
Knowledge
Essential
- 2 years recent practical, clinical experience.
- Triage experience.
- Customer service experience.
- Experience of dealing with emotionally charged situations.
Skills
Essential
- Ability to communicate effectively: aurally, orally and in writing.
- Ability to work as part of a team.
- Ability to organise and prioritise work.
- Computer and IT skills.
Person Specification
Qualifications
Essential
- GuidanceScore Registered Dental Nurse (Valid registration with GDC)
Knowledge
Essential
- 2 years recent practical, clinical experience.
- Triage experience.
- Customer service experience.
- Experience of dealing with emotionally charged situations.
Skills
Essential
- Ability to communicate effectively: aurally, orally and in writing.
- Ability to work as part of a team.
- Ability to organise and prioritise work.
- Computer and IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
