South Central Ambulance Service NHS Foundation Trust

Receptionist

Information:

This job is now closed

Job summary

To act as Receptionist for South Central Ambulance Service NHS Foundation Trust liaising with internal and external managers, organisations and agencies as appropriate.

To provide an efficient and effective ad hoc administrative service to Senior Executive Assistant, Trust staff and managers as required.

As the first point of contact the post-holder should at all times promote a positive image of the Trust by displaying an efficient, helpful and polite disposition, both face to face and over the telephone.

Main duties of the job

To receive and make telephone calls and filter and deal with enquiries as appropriate. Transfer calls to the relevant person. Take clear, accurate and concise messages in the event of being unable to transfer the call, ensuring such messages are passed on promptly.

To attend to visitors of the Trust following the relevant procedures, ensuring the visitors book is always completed in line with fire regulations and refreshments are offered.

Be responsible for the maintenance of the meeting room diaries including taking and confirming room bookings ensure the most appropriate room is

To prepare meeting rooms and arrange for the required facilities to be available including presentation aids, catering and refreshments, etc. Following the conclusion of meetings, clear the meeting room and re-set for its next appointment.

Responsible for the Hot Desk and Office booking system for Bicester sites including taking bookings and monitoring.

See Job Description for full details

About us

Benefits we offer:

  • Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
  • Enrolment into the NHS Pension Scheme.
  • Access to continual professional development and opportunities within SCAS and the NHS.
  • Occupational Health support along with an Employee Assistance Programme.
  • NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Details

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pr pa

Contract

Permanent

Working pattern

Part-time

Reference number

195-24-009-TAM

Job locations

Northern House

Talisman road

Bicester

OX26 6HR


Job description

Job responsibilities

To undertake general ad hoc administrative duties as required by visitors or staff including, typing, photocopying, mailshots, all staff emails, etc.

Maintain confidentiality in respect of all employee records and correspondence at all times.

At all times, comply with Trust policies and procedures, in particular those directly associated with the post-holder's duties and responsibilities.

Please see attached Job Description and Person Specification

Job description

Job responsibilities

To undertake general ad hoc administrative duties as required by visitors or staff including, typing, photocopying, mailshots, all staff emails, etc.

Maintain confidentiality in respect of all employee records and correspondence at all times.

At all times, comply with Trust policies and procedures, in particular those directly associated with the post-holder's duties and responsibilities.

Please see attached Job Description and Person Specification

Person Specification

Qualifications and Training

Essential

  • Computer literate
  • Ability to use Microsoft Office programs (365 incl Teams and Outlook)
  • Education to GCSE level, NVQ level 2 (or equivalent)

Desirable

  • Administration Qualification
  • Customer Service Qualification

Knowledge and Experience

Essential

  • Previous Reception experience
  • Experience working in an environment with direct contact with the public

Desirable

  • Experience working for the NHS
Person Specification

Qualifications and Training

Essential

  • Computer literate
  • Ability to use Microsoft Office programs (365 incl Teams and Outlook)
  • Education to GCSE level, NVQ level 2 (or equivalent)

Desirable

  • Administration Qualification
  • Customer Service Qualification

Knowledge and Experience

Essential

  • Previous Reception experience
  • Experience working in an environment with direct contact with the public

Desirable

  • Experience working for the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Central Ambulance Service NHS Foundation Trust

Address

Northern House

Talisman road

Bicester

OX26 6HR


Employer's website

https://scasjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Central Ambulance Service NHS Foundation Trust

Address

Northern House

Talisman road

Bicester

OX26 6HR


Employer's website

https://scasjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Executive Assistant

Jayne Waller

janye.waller@scas.nhs.uk

01869365031

Details

Date posted

26 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year pr pa

Contract

Permanent

Working pattern

Part-time

Reference number

195-24-009-TAM

Job locations

Northern House

Talisman road

Bicester

OX26 6HR


Supporting documents

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