South Central Ambulance Service NHS Foundation Trust

NHS 111 Homeworking Clinician

Information:

This job is now closed

Job summary

NHS 111 Pathways trained Home Working Clinical Advisor.

Are you a Registered nurse (RN1 or RNA) who excels in assessing patients over the phone?

You must be an NHS Pathways Accredited Clinician and have a minimum of 12 months current experience working within 111 service or Integrated Urgent Care Service.

To be considered for this role:

  • As an NHS 111 Clinical Advisor your job is to carry out complex clinical triage: providing assessment, advice, and information to the patient. You will have quick and safe clinical decision-making skills using your clinical judgment.
  • You will also support and assist our Health Advisors in the organisation of critical situations while ensuring patient safety.
  • You must have exceptional communication skills
  • You will have variety of skills to enable you to assess and deliver high quality care to patients across all age groups.

Main duties of the job

As a Clinical Advisor for NHS 111, you will be responsible for ensuring that your patients receive a quality service.

  • You will have good IT skills and be competent in the use of Adastra
  • You will provide assessment, medication advice, and health information to patients calling NHS 111.
  • You will triage patients and facilitate their access to appropriate levels of care, including provision of self-care advice; referral to health and social care professionals, and providing health and medication information.
  • You will have worked with a variety of clinical specialists to ensure safe clinical processes for patients
  • Meet the required standards for key performance indicators
  • Be committed to self-development and training
  • In addition to this you will be able to demonstrate your flexibility to meet service needs and enthusiasm to deliver high quality patient care.

About us

Benefits we offer:

  • Expert training and support from our dedicated in-house education team.
  • Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
  • Enrolment into the NHS Pension Scheme.
  • Access to continual professional development and opportunities within SCAS and the NHS.
  • Occupational Health support along with an Employee Assistance Programme.
  • NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year PA/PR

Contract

Permanent

Working pattern

Full-time, Part-time, Home or remote working

Reference number

195-23-029-HLK

Job locations

All Sites

All Sites

Birmingham

B1 1AA


Job description

Job responsibilities

In order to Homework you must have a suitable working environment (Quiet location, private room with desk, chair and Minimum download speed of 20 MBPS and 10 MBPS upload)

In return, we can offer you:

  • Salary: Band per annum (dependent upon experience) plus any unsocial hours enhancements relevant to the post as per the NHS Terms & Conditions (pro rata for part time hours).
  • Hours: Full & Part Time hours minimum of 24 hrs per week available on a rotating 4-week rota 06:00 00:00
  • No night shifts.
  • Ongoing training/self-development
  • Line management support
  • On line e-learning with our Training and Development team
  • Support with revalidation with NMC (for nurses) and help with preparation with your documents
  • Full IT home set up IT support

Job description

Job responsibilities

In order to Homework you must have a suitable working environment (Quiet location, private room with desk, chair and Minimum download speed of 20 MBPS and 10 MBPS upload)

In return, we can offer you:

  • Salary: Band per annum (dependent upon experience) plus any unsocial hours enhancements relevant to the post as per the NHS Terms & Conditions (pro rata for part time hours).
  • Hours: Full & Part Time hours minimum of 24 hrs per week available on a rotating 4-week rota 06:00 00:00
  • No night shifts.
  • Ongoing training/self-development
  • Line management support
  • On line e-learning with our Training and Development team
  • Support with revalidation with NMC (for nurses) and help with preparation with your documents
  • Full IT home set up IT support

Person Specification

Essential

Essential

  • Registered general nurse (RN1, RNA), ECP or Paramedic
  • Valid registration with NMC / HCPC.
  • NHS Pathways Licence
  • Recent professional experience
  • Triage experience.
  • Telephone Triage Experience
  • 1 Years Pathways and Adastra experience with a current valid Pathways Licence
  • Ability to communicate effectively: aurally, orally and in writing
  • Ability to organise and prioritise work
  • Computer skills.
  • Able to meet the physical and medical requirements of the post

Desirable

  • Willing to be flexible and available to work at short notice.
  • Supervisory/coaching/mentoring experience
  • Previous experience in a call centre environment such as NHS Direct.
  • Teaching or assessing qualification.
Person Specification

Essential

Essential

  • Registered general nurse (RN1, RNA), ECP or Paramedic
  • Valid registration with NMC / HCPC.
  • NHS Pathways Licence
  • Recent professional experience
  • Triage experience.
  • Telephone Triage Experience
  • 1 Years Pathways and Adastra experience with a current valid Pathways Licence
  • Ability to communicate effectively: aurally, orally and in writing
  • Ability to organise and prioritise work
  • Computer skills.
  • Able to meet the physical and medical requirements of the post

Desirable

  • Willing to be flexible and available to work at short notice.
  • Supervisory/coaching/mentoring experience
  • Previous experience in a call centre environment such as NHS Direct.
  • Teaching or assessing qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Central Ambulance Service NHS Foundation Trust

Address

All Sites

All Sites

Birmingham

B1 1AA


Employer's website

https://scasjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Central Ambulance Service NHS Foundation Trust

Address

All Sites

All Sites

Birmingham

B1 1AA


Employer's website

https://scasjobs.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment

Hannah Hayward

01869365000

Details

Date posted

01 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year PA/PR

Contract

Permanent

Working pattern

Full-time, Part-time, Home or remote working

Reference number

195-23-029-HLK

Job locations

All Sites

All Sites

Birmingham

B1 1AA


Supporting documents

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