Ambulance Dispatcher - Patient Transport Service

Job summary

Are you looking for a career and not just 'another job'? Perhaps one where you can make a real difference?

Then South Central Ambulance Service, Non-Emergency Patient Transport is the place for you!

Non-Emergency Patient Transport are currently recruiting permanent, full-time Dispatchers for our Oxfordshire team. This role would suit you if you have experience of working in a customer focused environment, awareness of equality and diversity in the working environment and the surrounding community, good geographical and logistical knowledge of the operational areas of Hampshire and Thames Valley and day to day experience of using the full range of Microsoft Office applications.

The role is based at our Contact Centre in Bicester.

You will need to be available to commit to working on a tumbling rota that consists of shift patterns covering 0700-1700, Monday to Friday work hours.

Classroom based training will be 08:30-16:30 Monday to Friday for two weeks.

Main duties of the job

• Experience of working in a customer-focused environment?
• Awareness of equality and diversity in the working environment?
• good geographical and logistical knowledge of the operational areas of Hampshire and Thames Valley?
• Experience of using the full range of Microsoft Office applications?
• The ability to solve problems?
• Excellent communication skills?
• The ability to remain calm whilst working under pressure
• A flexible approach to work

About us

About us .....

South Central Ambulance Service (SCAS) and our Non-Emergency Patient Transport Service (NEPTS) is a progressive, innovative and caring NHS Trust. Non-Emergency Patient Transport Services cover Hampshire, Sussex, Surrey and Thames Valley area and complete circa 3000 journeys per day.

We can offer you ......

• Access to continual professional development
• Access to apply for other educational qualifications
• Occupational Health support
• NHS discounts with your staff card

If you demonstrate that you have the qualities and the experience that we are looking for, then you will be shortlisted to attend an interview virtually via Microsoft Teams.

Successful candidates will be notified following interview and any offer is conditional on completing pre-employment checks; occupational health medical, DBS checks and employment referencing.

Please note that the closing date given is a guide. We reserve the right to close this vacancy when we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Only those candidates who clearly demonstrate how they meet the person specification will be short listed for this role.

*Please note the top salary has been calculated based on the current average percentages paid includes any applicable high cost area and unsocial hours allowance.