Patient Pathway Coordinator - Ophthalmology (PCEU Windsor) 30 hrs

Job summary

Band 4 Patient Pathway Coordinator(CAT Team 2 - Ophthalmology - PCEU Windsor)

This is a part-time post for 30 hours per week.

This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.

This is an exciting opportunity to join our Clinical Administration Team (CAT 2 Ophthalmology) as a Patient Pathway Coordinator (PPC).

If you are a highly organised and driven individual who is passionate about patient care and embraces change, we have the role for you. In return we can offer you a friendly and supportive team to work with.

As a management team we are keen to support ongoing development and opportunities to help you achieve your goals. Once fully trained we offer hybrid working as well; so working on-site and remotely at home.

The post is based at Prince Charles Eye Unit, Windsor, where we provide a first-class, efficient, pro-active and patient-focused admin service.

The successful applicant will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway.For further information, please contact Garnett (Patient Pathway Manager) via lucy.garnett@royalberkshire.nhs.uk

Main duties of the job

We are looking for an enthusiastic, highly motivated and organized individual to provide specialist admin support to the Ophthalmology teams.

You will need to be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly and accurately under pressure.

You will be responsible and accountable for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.

This post requires previous experience of delivering high levels of customer/patient service, working within an administrative environment, preferable experience within the NHS but not essential, using multiple computer systems and managing data (electronic and paper-based).

Knowledge of the 18 week pathway would also be beneficial.

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

About us

Windsor is a historic town located along the River Thames, easily accessible by road and rail, known for its rich cultural heritage and iconic landmarks, including Windsor Castle.

With excellent leisure and shopping facilities, and a thriving cultural scene, Windsor offers a vibrant community atmosphere, being a wonderful place to live, work, and play and provides excellent facilities for families.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area. We also provide specialist hospital services beyond the county's borders.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Prince Charles Eye Unit, King Edward VII Hospital

St Leonards Road

Windsor

SL4 3DP

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Prince Charles Eye Unit, King Edward VII Hospital

St Leonards Road

Windsor

SL4 3DP

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

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