Haematology Macmillan Care Support Worker
The closing date is 08 February 2026
Job summary
Band 4 Haematology Macmillan Care Support Worker
The Haematology department is looking for an enthusiastic, forward-thinking care support worker to join the team.
The care support worker will be working with the Haematology CNS team to provide care to Haematology patients.
You will coordinate care for people with non-complex care needs - this includes the joining-up of services, coordination, information and communication between care givers and treatment providers and working with patients living with and beyond cancer and their families to create a seamless experience of care.
Main duties of the job
The Haematology Macmillan Care Support Worker will be responsible and accountable for their practice and behaviour under the guidance and supervision of a registered practitioner and be a member of an existing team.
Under the guidance and supervision of a registered practitioner youwill coordinate care by providing a single point of access, including:
- Rapid re-entry into the system for those people identified as having urgent or specialist needs, to provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
- Triage incoming calls and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review.
- Coordinate the care for a defined group of patients assessed by a registered practitioner as having level one care needs for supported self-management.
About us
The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006.It was the first Foundation Trust in the South Central Strategic Health Authority.
The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading's biggest employer.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Details
Date posted
22 January 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
193-7412780NCG-A
Job locations
Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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