Royal Berkshire NHS Foundation Trust

Vaccination Centre Clinical Administrator

The closing date is 01 February 2026

Job summary

This role will support the administration of the vaccination centre, providing ongoing support for vaccination of staff and patients for COVID-19, Flu, RSV, Pertussis and Travel vaccines. The team are exploring exciting new services all the time and supporting other services across Berkshire, Oxfordshire and Buckinghamshire

This role will involve receiving calls and emails from patients, and other departments within the hospital and satellite sites, screening patient eligibility, creating databases on vaccination activity and stock levels, creating and preparing clinic lists, bookings and arrival management.

The role combines some clinical duties, and the post-holder will be expected to be flexible to support this service. This may involve collecting vaccine stock, re-stocking fridges, cleaning and re-stocking clinical areas and updating noticeboards. The team often deliver vaccines through a roving model and the post holder will be expected accompany the team walking across the hospital site delivering vaccinations and giving advice. We also deliver clinics to satellite sites, and occasionally in patients own homes, so the post holder must have a driving license and access to their own car.

Post holders will also need good IT skills and ability to use multiple Trust systems. Knowledge of MS Excel functions such as basic pivot tables and conditional formatting would be desirable . Attention to detail will be important.

Main duties of the job

  • Assist with queries from patients/staff e.g. vaccine availability and eligibility, using the up to date Trust guidelines, escalating to senior staff when appropriate
  • Sending relevant communications to staff/patients when needed
  • Updating and editing the website with relevant information
  • Assist Compiling reports on Trust Vaccination status
  • IT support, trouble shooting for IT systems, working with the system providers to improve the service
  • Handling and capture of personal data and ensuring its submitted accurately and in a timely manner with all obligations always ensuring confidentially is maintained
  • Use of EPR to check admission status and outpatient appointments
  • Using own initiative and working to meet targets
  • Monitoring staff/patients observation area post vaccination
  • Assisting nurses during clinics, roving around the hospital and with administrative duties as required
  • Taking payments and creating invoices

About us

Royal Berkshire hospital is rated by CQC as Good. Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be, and you can join our dedicated and talented staff to make that happen.

The Vaccination has been set up to support staff and patients taccess vaccinations, to help keep our Trust as safe as possible. The team have won awards for patient safety and are recognised for their proactive service and commitment to reducing inequalities in vaccine access.

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-7729530COR

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Job description

Job responsibilities

  • Providing admin support to The Vaccination Team
  • Providing up to date information to staff/patients on vaccinations while supporting them.
  • Create and maintain clinic lists
  • Patient screening
  • Assisting nurses during clinics including monitoring staff/patients in the waiting room
  • Visiting clinical areas across satellite sites,
  • Collecting stock from pharmacy and restocking fridges ensuring cold chain has been maintained.
  • Using texting systems for targeted communications
  • Provide reports on current vaccination uptake and performance
  • Monitor and manage group email accounts
  • Update webpages and internal communications with latest information
  • Taking payments and creating invoices (training provided)

Job description

Job responsibilities

  • Providing admin support to The Vaccination Team
  • Providing up to date information to staff/patients on vaccinations while supporting them.
  • Create and maintain clinic lists
  • Patient screening
  • Assisting nurses during clinics including monitoring staff/patients in the waiting room
  • Visiting clinical areas across satellite sites,
  • Collecting stock from pharmacy and restocking fridges ensuring cold chain has been maintained.
  • Using texting systems for targeted communications
  • Provide reports on current vaccination uptake and performance
  • Monitor and manage group email accounts
  • Update webpages and internal communications with latest information
  • Taking payments and creating invoices (training provided)

Person Specification

Use of Excel for data analysis/IT skills

Essential

  • awareness of skills

Desirable

  • evidence of skills

Interpersonal skills

Essential

  • awareness of skills

Desirable

  • evidence of skills

Customer service

Essential

  • awareness of displaying good customer service

Desirable

  • evidence of providing good customer service

Team work

Essential

  • Awareness of working as part of a team

Desirable

  • Evidence/Experience of working as part of a team
Person Specification

Use of Excel for data analysis/IT skills

Essential

  • awareness of skills

Desirable

  • evidence of skills

Interpersonal skills

Essential

  • awareness of skills

Desirable

  • evidence of skills

Customer service

Essential

  • awareness of displaying good customer service

Desirable

  • evidence of providing good customer service

Team work

Essential

  • Awareness of working as part of a team

Desirable

  • Evidence/Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Vaccination Centre Manager

Jodie Hitchman

jodie.hitchman@royalberkshire.nhs.uk

01183225665

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-7729530COR

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Supporting documents

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