Learning & Organisational Development Advisor

Job description

Job responsibilities

PRINCIPLE RESPONSIBILITIES

1. Identification of training and development needs through conducting Training Needs analysis and other relevant training needs analysis tools. Using relevant data to support the analysis including appraisals, staff survey, Talent Management, CQC findings, and regular consultation with Directors, senior and line managers, Consultants, workforce professionals and more.

2. Design, delivery and evaluation of high quality learning and development programmes based on both organisational and individual needs on an ongoing basis. Ensuring we have taken into account learning styles, Equality, Diversity, Inclusion and Equity and taking advantage of the latest technology, to enhance and meet learners experience. Design, delivery and evaluation of high quality Leadership and management development programmes for both clinical and non-clinical staff, dealing with complex interventions that requires experienced facilitation skills. Facilitation will be across all levels of the organisation including professions and generations.

3. Deliver, co-ordinate and evaluate the Investment in Excellence programme, an applied psychology programme with a view to improve resilience and culture. Training delivery will reach 4-5 days a week at peak times.

4. Delivery of a professional and customer focused learning and development consulting service including researching theory based models, literature, journals, white papers, NHS plans to embed current and future learning. Acting upon the research to design, develop, deliver and evaluate bespoke learning and development solutions for teams and Trust wide. This will include hybrid learning approaches.

5. Regularly evaluate and review the suitability and effectiveness of all learning and organisational development provisions, processes, policies and guidance notes, amending as appropriate to ensure a high quality, customer and patient focussed learning and development service is provided. Conduct research in to the return on Investment (ROI) to analyse the findings of all learning interventions which formulates the training needs analysis for future services.

6. Management, coordination and delivery of all corporate induction programme, providing an effective and interactive induction to the Trust, including regular review and improvement of the process for all staff.

7. Provide Coaching and Mentoring of managers, leaders and staff. This will include effective 1-1 coaching interventions, including psychometric feedback if required.

8. Design and facilitation of Organisational Development Interventions including recommending, selecting and deploying appropriate psychometric instruments e.g. MBTI, providing staff with self and team awareness, in certain situations this can pose occasional exposure to distressing and emotional circumstances.

9. To support workforce planning, and assist Employee Relations, Recruitment, Medical Recruitment, and Occupation Health in managing the framework for the development of the Workforce plans.

10. Design and delivery of the Values In Action appraisal, analyse data in comparison to the annual staff survey, with an aim to improve quality care, engagement and retention. Design and deliver RISE (Recognising Individuals Success and Excellence) Talent Management programme. Planning and organising complex assessment centres, assessing candidates performance against a set criteria of leadership competencies, providing sensitive and complex feedback to successful/non-successful candidates providing a development pathway to ensure all interventions have a measurable and positive impact on the organisation

11. Plan and organise the Trust wide What Matters engagement intervention ensuring inclusion is at the heart of the planning.

12. Maintain knowledge of relevant and current legislation, organisational procedures, trends, policies and professional codes of conduct in order to maintain high standards

13. Role model, promote and embed The Trusts CARE values (Compassionate, Aspirational, Resourceful, Excellent) and Leadership Behavioural Framework within all learning interventions. Facilitate and lead discussions at individual and team level to embed the Trusts CARE Values and Leadership Behavioural framework.

14. To demonstrate effective partnership working both within and outside the organisation e.g. local organisations across the BOB/ICS/Thames Valley

15. When required to support, design, deliver and evaluate Learning and/or Development opportunities that support the Inclusion and Staff Experience and Digital elements of the people strategy.

16. Forge working partnerships with senior managers, consultants, HR professionals, Practice Development and Educators to translate learning and education priorities into an OD and learning strategy which aligns to Trust strategic objectives.

17. Organise, plan and conduct bespoke team interventions requested by senior leaders through Matrix working, prioritising interventions aligned to the staff survey and People Strategy. Scoping the overall aim and objective to deliver the required L&OD intervention. Analysis and produce reports on the L&D/OD activity. Report outcomes to the learning and Talent Manager including calculating ROI.

18. Work closely with our Digital team to design and deliver E-learning programmes.

19. Keep all training materials up to date and relevant in line with OD processes.

20. Exercise a good understanding of local procedures and policies, Trust strategy and vision and OD strategic aims, to incorporate into design work and delivery and advise on where needed.

21. Maintain, update and monitor our intranet pages in conjunction with the Learning and OD digital team.

22. Proactively develop your own skill and knowledge via learning opportunities available to you for your own CPD.

23. Liaise and work closely with all members of the Learning and OD team to ensure a consistent and accurate delivery of learning to all.

Person Specification

Additional Requirements

Essential

• Ability to adopt a flexible approach when required to the needs of the service
• Ability to travel off site to meetings

Desirable

• Full UK driving licence

Education, Qualifications and Training

Essential

• Graduate qualification or equivalent training and development experience
• CIPD/ITOL or equivalent experience

Desirable

• MBTI Accreditation
• 360 Facilitator
• BPS Level 1 or Saville Wave accreditation
• Coaching Qualification

Experience

Essential

• Proven experience of a wide range of "soft" skills training design and delivery at both staff and management level
• Proven experience of working in a commercially customer focussed organisation in a training and development role
• Demonstrable experience of facilitation skills
• Demonstrable experience of working at a strategic level within an organisation

Desirable

• Experience of working within an NHS organisation

Interpersonal and Professional Skills

Essential

• Ability to demonstrate excellent Interpersonal skills - role model for customer focussed behaviours
• Excellent communication skills - both written and verbal
• Ability to demonstrate high level of influencing skills and strategies
• Proven ability to work on own initiative
• Proven ability to work within a team
• Experience of managing projects
• Demonstrates positive "can do" approach to organisational change and set backs
• Good use of Microsoft office especially Powerpoint and production of meaningful excel spreadsheets

Desirable

• Knowledge and use of Learning Management Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)