Assistant Patient Pathway Coordinator (CAT 1) 30 hours p/w
The closing date is 23 November 2025
Job summary
Band 3 Assistant Patient Pathway Coordinator (CAT 1 - ENT, Maxillofacial and Plastic Surgery)
This is a part-time post for 30 hours per week.
Shift Patterns: 30 hours per week over 4 days; working 08:00 am - 17:00 pm Monday to Friday.
PLEASE NOTE: This role is based at both Townlands Hospital, Henley-on-Thames and the Royal Berkshire Hospital, Reading.
The Clinical Administration Team (CAT 1) is seeking a passionate, enthusiastic, reliable and hard-working individual to join our department.
We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work.
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. You will work as part of a multidisciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
Main duties of the job
You will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway.
Duties will include completing key administrative tasks which are vital to enable the department to function safely and to a high standard.
You need to be flexible and willing to learn new skills. You should be educated to GCSE level or equivalent in Mathematics and English, with good evidence of computer literacy.
You will also have very good communication skills and be able to work with minimal supervision.
About us
Henley-on-Thames and Reading both sit on the river Thames and are served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Henley-on-Thames and Reading are wonderful places to live, work and play and provide excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Details
Date posted
10 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro-rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
193-7577528PCG
Job locations
Townlands Memorial Hospital
York Road
Henley-on-Thames and Reading
RG9 2EB
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Townlands Memorial Hospital
York Road
Henley-on-Thames and Reading
RG9 2EB
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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