Job summary
The NHS regularly recruits doctors and other clinicians from outside the UK. These individuals are fully qualified in their field but may be unfamiliar with NHS practices and procedures. They will be offered a Trust / specialty induction to help with this, but will still face other issues outside of work, such as being unfamiliar with housing, childcare, the school system, driving licenses, etc
This role has been developed to provide inclusive, tailored welfare support to new-to-UK Clinicians (in particular International Medical Graduate doctors) across the NHSE Wessex and Thames Valley Deanery footprints.
Support offered may include help with signposting and information with for example, accommodation, travel, childcare, national insurance, tax and linking with local support networks and existing health and wellbeing offers. This is not an exhaustive list.
The role will also support New to UK Clinicians' immediate family.
The engagement will occur via phone/Microsoft Teams, and written correspondence including email and potentially other online mediums. Attendance at in person meetings / events will be required occasionally.
The key aim of this service is to help New to UK Clinicians integrate, both professionally and personally, as quickly and smoothly as possible. The most effective care is provided by those who are well-supported.
This is a new role, and the individual will be required to set up the service and referral processes, as well as undertaking consultations.
Main duties of the job
Set up the service, including referral pathways, databases, Standard Operating Procedures and publicity / promotion of the offer.
Make contact with New to the UK Clinicians early to ease transition and help troubleshoot common problems as soon as possible.
Act as the main point of contact for partner organisations with updates and queries dealt with in a timely manner
Signpost New to UK Clinicians to appropriate external support where necessary and form links with relevant community groups to ensure signposting for extra support
Provide expert knowledge on support available to New to the UK Clinicians
Act as a positive ambassador for the international workforce across Thames Valley and Wessex regions
To lead service developments and be responsible for implementing agreed changes in Services, this will include reviewing processes such as data collection
There may be the occasional requirement to travel to sites across the Thames Valley and Wessex regions.
About us
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description
Job responsibilities
Work closely with the Royal Berkshire Health and Wellbeing team who can provide further avenues of support.
Develop knowledge of and ability to signpost to relevant community groups, statutory and third sector organisations in order to provide further support
Ensure all referrals to the service are handled promptly, empathetically, efficiently and within the agreed inclusive service provision and requirements
Provide excellent communication to internal and external stakeholders regarding development opportunities for New to the UK Clinicians
Attend meetings relevant to role and development
Be able to respond to changes in policies, national guidelines and strategy and reflect these in advice given
Effectively prioritise work to ensure that the competing demands on the service are met.
Link in with the evaluation provider to support as required
Responsible for the coordination and delivery of celebration/development days for New to the UK Clinicians
Ensure that day-to-day activities are delivered on time and to a high standard
Maintain positive working relationships with colleagues at all levels and across teams and sites
Maintain accurate records for all consultations and store securely
To investigate complaints/incidents in relation to the service and organise a response
To be responsible for compiling statistics and reports
To monitor and review all administration systems within the service to ensure efficient working practices to implement efficiency projects.
Appropriate risk and other assessments are completed and documented in a timely manner in accordance with Trust Policy
Keep up to date with government travel and immigration changes
Accurately record, analyse and report on required data and information for evaluation of service
Job description
Job responsibilities
Work closely with the Royal Berkshire Health and Wellbeing team who can provide further avenues of support.
Develop knowledge of and ability to signpost to relevant community groups, statutory and third sector organisations in order to provide further support
Ensure all referrals to the service are handled promptly, empathetically, efficiently and within the agreed inclusive service provision and requirements
Provide excellent communication to internal and external stakeholders regarding development opportunities for New to the UK Clinicians
Attend meetings relevant to role and development
Be able to respond to changes in policies, national guidelines and strategy and reflect these in advice given
Effectively prioritise work to ensure that the competing demands on the service are met.
Link in with the evaluation provider to support as required
Responsible for the coordination and delivery of celebration/development days for New to the UK Clinicians
Ensure that day-to-day activities are delivered on time and to a high standard
Maintain positive working relationships with colleagues at all levels and across teams and sites
Maintain accurate records for all consultations and store securely
To investigate complaints/incidents in relation to the service and organise a response
To be responsible for compiling statistics and reports
To monitor and review all administration systems within the service to ensure efficient working practices to implement efficiency projects.
Appropriate risk and other assessments are completed and documented in a timely manner in accordance with Trust Policy
Keep up to date with government travel and immigration changes
Accurately record, analyse and report on required data and information for evaluation of service
Person Specification
Education and Qualifications
Essential
- Education to degree level or equivalent experience
- Evidence of continuous professional development
Knowledge and Training
Essential
- Knowledge and understanding of working in the NHS
- Knowledge and understanding of the issues that New to the UK Clinicians may face
- Knowledge and awareness of local area and community support
- Experience of leading and managing teams
Desirable
- Knowledge of NHS policies and doctors training pathways.
Person Specification
Education and Qualifications
Essential
- Education to degree level or equivalent experience
- Evidence of continuous professional development
Knowledge and Training
Essential
- Knowledge and understanding of working in the NHS
- Knowledge and understanding of the issues that New to the UK Clinicians may face
- Knowledge and awareness of local area and community support
- Experience of leading and managing teams
Desirable
- Knowledge of NHS policies and doctors training pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
