Royal Berkshire NHS Foundation Trust

Patient Experience Liaison Nurse (Community Outreach)

The closing date is 25 September 2025

Job summary

We have an exciting opportunity for a fixed term role until June 2026 to deliver our Community Wellness Outreach Programme, providing NHS health checks in the community, as a key mechanism to tackling health inequalities. The roles are part of our innovative Meet PEET (Patient Experience Engagement Team). The programme is a joint partnership with the BOB Integrated Care Board, Reading Borough Council, and local Voluntary Sector organisations.

The majority of your time will be in the local community, delivering health checks to seldom heard but important community groups. The role involves providing health education, advice and referrals.The contract hours will be between 15 hours to 22.5 hours, to enable us to deliver the flexible programme of events. We can offer secondments as well as new posts.

Events are organised in collaboration with community partners, so session timings vary to meet their needs. Therefore, although you would have set weekly hours, actual shift patterns each week may vary. We are looking for individuals who can be flexible and work with us in supporting these events.This is a physically active role, requiring kit transportation and set up in each location. The post holder will need to be able to drive.

We are looking for nurses passionate about addressing health inequalities and ideally with specialist knowledge to bring to our talented team of nurses.

Main duties of the job

- Deliver NHS health checks in the community in areas where health inequalities are greatest. Including providing specialist advice and referrals where required. We have a commitment to deliver 9100 health checks by June 2026.

- Be part of a multi-disciplinary team, including social prescribers, voluntary organisations, housing, finance professionals etc. You will sometimes need to respond to challenging individual cases.

- Work in collaboration with community partners, establishing strong working relations, and building trust in the community.

- Represent the Meet PEET initiative and Trust at events to promote the programme and provide updates and reports as needed.

Key experience, skills, and knowledge:- Registered nurse with significant experience of working with people of all ages, from diverse backgrounds, cultures and level of education.

- Recent clinical experience at grade 6/7 including making autonomous clinical decisions.

- Excellent personal and communication skills. Motivated, enthusiastic, flexible and resourceful. You will need to adapt to different settings, as you will be based in community venues. You will also need to be flexible in supporting different sessions, with different timings, in different locations each day as the schedule of events varies weekly. For example, some sessions start at 8.30am and some finish at 6.30pm. Occasional weekend shifts are required and support at festivals and bigger events.

About us

These posts will be part of the Patient Experience Engagement Team which sits within the wider Patient Experience Department. This is a broad department focusing on a range of patient experience issues for the benefits of patients and staff. The team is part of the Chief Nursing Officer's Corporate Directorate.

We are an inclusive and supportive team who are all passionate about addressing health inequalities. We support each other to deliver to our best when out in the community.

Nurses will generally be part of a team of at least 2 nurses when out at community settings.

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata (This will be prorata depending on hours)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time, Flexible working

Reference number

193-7446183COR

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Job description

Job responsibilities

The main responsibilities of these posts are to:

- Deliver NHS health checks in the community in areas where health inequalities are greatest. Including providing specialist advice and referrals where required. The checks will have a particular focus on Cardiovascular Disease but also encompass wider health concerns. You will be part of a holistic team offering support to individuals. You will sometimes need to respond to challenging individual cases.

- Work across organisational and external agency boundaries to address the equality agenda in collaboration with our partners, establishing strong working relations, and building trust in the community.

- Work in collaboration with system partners for example primary care and the voluntary sector to support individuals who raise health concerns or flag in checks as needing additional support.

- Coordinate health check activities, ensuring appropriate kit is available at each session and any disposable items are ordered and restocked.

- Support and train other members of the team and volunteers attending the events.

- Represent the Meet PEET initiative and Trust at events to promote the programme widely and identify further locations and community groups to engage with.

- Provide updates and reports as needed on the progress of the programme.

- Use data and consultation with patients to ensure services are responsive to patient needs.

- Represent and participate in patient experience forums and initiatives to improve patient experience.

- Support health promotion events, for example as part of our youth engagement programme.

- Actively promote diversity, both in the delivery of services and the management and development of staff. Identify and address discrimination and oppression.

- Identify sources of funding to enable system wide patient experience and health promotion projects within the trust and local community.

- Maintain visibility and a high profile in the community, acting as a role model for good practice.

- Practice in accordance with professional, ethical and legal codes of Nursing and Midwifery Council, and Trust protocols and guidelines.

- Develop own skills, taking responsibility for continuing professional development and performance, maintaining own portfolio in accordance with post registration requirements.

- Ability to provide clinical letters and reports about patients for GPs and keep accurate records to be submitted to patient records.

Job description

Job responsibilities

The main responsibilities of these posts are to:

- Deliver NHS health checks in the community in areas where health inequalities are greatest. Including providing specialist advice and referrals where required. The checks will have a particular focus on Cardiovascular Disease but also encompass wider health concerns. You will be part of a holistic team offering support to individuals. You will sometimes need to respond to challenging individual cases.

- Work across organisational and external agency boundaries to address the equality agenda in collaboration with our partners, establishing strong working relations, and building trust in the community.

- Work in collaboration with system partners for example primary care and the voluntary sector to support individuals who raise health concerns or flag in checks as needing additional support.

- Coordinate health check activities, ensuring appropriate kit is available at each session and any disposable items are ordered and restocked.

- Support and train other members of the team and volunteers attending the events.

- Represent the Meet PEET initiative and Trust at events to promote the programme widely and identify further locations and community groups to engage with.

- Provide updates and reports as needed on the progress of the programme.

- Use data and consultation with patients to ensure services are responsive to patient needs.

- Represent and participate in patient experience forums and initiatives to improve patient experience.

- Support health promotion events, for example as part of our youth engagement programme.

- Actively promote diversity, both in the delivery of services and the management and development of staff. Identify and address discrimination and oppression.

- Identify sources of funding to enable system wide patient experience and health promotion projects within the trust and local community.

- Maintain visibility and a high profile in the community, acting as a role model for good practice.

- Practice in accordance with professional, ethical and legal codes of Nursing and Midwifery Council, and Trust protocols and guidelines.

- Develop own skills, taking responsibility for continuing professional development and performance, maintaining own portfolio in accordance with post registration requirements.

- Ability to provide clinical letters and reports about patients for GPs and keep accurate records to be submitted to patient records.

Person Specification

Education, Qualification and Training

Essential

  • Registered nurse
  • Educated to degree level

Desirable

  • Specialist qualification / extensive experience in a clinical specialty area

Experience

Essential

  • 5 years post qualification experience in patient facing role
  • Recent grade 6/7 clinical experience
  • Experience in autonomous clinical decision making

Desirable

  • Experience working with people from diverse backgrounds

Skills, Knowledge and abilities

Essential

  • Places patient and family at centre of care and passionate about addressing health inequalities
  • Excellent personal and communication skills
  • Excellent organisational skills
  • Flexible, resourceful, adaptable and able to solve problems
Person Specification

Education, Qualification and Training

Essential

  • Registered nurse
  • Educated to degree level

Desirable

  • Specialist qualification / extensive experience in a clinical specialty area

Experience

Essential

  • 5 years post qualification experience in patient facing role
  • Recent grade 6/7 clinical experience
  • Experience in autonomous clinical decision making

Desirable

  • Experience working with people from diverse backgrounds

Skills, Knowledge and abilities

Essential

  • Places patient and family at centre of care and passionate about addressing health inequalities
  • Excellent personal and communication skills
  • Excellent organisational skills
  • Flexible, resourceful, adaptable and able to solve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Chief Nurse for Patient Experience

Sharon Herring

sharon.herring@royalberkshire.nhs.uk

01183228082

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata (This will be prorata depending on hours)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time, Flexible working

Reference number

193-7446183COR

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN


Supporting documents

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