Royal Berkshire NHS Foundation Trust

Haematology Macmillan Care support worker

The closing date is 28 September 2025

Job summary

The Haematology department is looking for an enthusiastic, forward thinking care support worker to Join the team. The Care support working will be working with the Haematology CNS team to provide care to Haematology patients.

The Care support worker will coordinate care for people with non-complex care needs

This includes the joining up of services, coordination, information and communication between care givers, treatment providers and working with patients living with and beyond cancer and their families to create a seamless experience of care.

Main duties of the job

The Haematology Macmillan care Support Worker will be responsible and accountable for their practice and behaviour under the guidance and supervision of aregistered practitioner and be a member of an existing team.

Under the guidance and supervision of a registered practitioner:

- The Haematology Macmillan care support worker will coordinate care by providing a single point of access, including: Rapid re-entry into the system for those people identified as having urgent or specialist needs, to provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.

  • Triage incoming calls and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review.
  • Coordinate the care for a defined group of patients assessed by a registered practitioner as having level one care needs for supported self-management.

About us

The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006.

It was the first Foundation Trust in the South Central Strategic Health Authority.

The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading's biggest employer.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Details

Date posted

10 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-7412780NCG

Job locations

Royal Berkshire NHS Foundation trust

Craven Road

Reading

RG1 5AN


Job description

Job responsibilities

For further information on the job role, please refer to the Job description and person specification attached.

Job description

Job responsibilities

For further information on the job role, please refer to the Job description and person specification attached.

Person Specification

Qualifications

Essential

  • NVQ4 or NVQ3 plus additional training to diploma level equivalent.
  • GCSE English Language and Mathematics (Grades A-C) or equivalent

Desirable

  • Evidence of continued role development
  • Willingness to undertake Macmillan learning and development courses

Experience

Essential

  • Experience of working with multiprofessional team
  • Evidence of good communications skills & use of data management

Desirable

  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience in coordinating a patient workload
Person Specification

Qualifications

Essential

  • NVQ4 or NVQ3 plus additional training to diploma level equivalent.
  • GCSE English Language and Mathematics (Grades A-C) or equivalent

Desirable

  • Evidence of continued role development
  • Willingness to undertake Macmillan learning and development courses

Experience

Essential

  • Experience of working with multiprofessional team
  • Evidence of good communications skills & use of data management

Desirable

  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience in coordinating a patient workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation trust

Craven Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation trust

Craven Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Nurse

Juliet Owusu Nelson

juliet.owusunelson@royalberkshire.nhs.uk

011832283836

Details

Date posted

10 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-7412780NCG

Job locations

Royal Berkshire NHS Foundation trust

Craven Road

Reading

RG1 5AN


Supporting documents

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